I've never had less pain with waxing like here before. By the way, I wrote this review 11 years ago. I just found out that I didn't post it. Lol. I'm still coming to this salon. Mostly for waxing, occasionally for facial. She does very great job!! read more

This was my first Brazilian and a spontaneous venture. First let me say, I never expected to say, "that was easy!" It was nowhere as painful as I imagined and comparable to an eyebrow wax. A Brazilian is when they wax it all off and she did so phenomenally! Erica is super gentle yet quick and efficient. She is a petite and friendly young lady and she makes you feel very welcome. It is located in the M&T building by Columbia mall. It is elegant and calming when with it's decorations. And very clean! The room is small with pretty purple walls and also very clean. She plays Zen type music so you remain relaxed and is full of light convo to keep your mind off things. Both front and back are included and believe me it's not as painful as you think. She is great and will make you want to make this a routine visit. I'm excited to go back and refer lol. If you call and get voicemail leave a message she is sure to callback and is uber polite. Enjoy :o) I will def be going back, but I do think it's pricey that's the reason for 4 stars read more

This review is on eyelash extensions only. I wanted to love this place, I really did. After seeing good reviews on Yelp, I made an appointment for eyelash extension fills. The first full set I got were mink and not done here, not knowing that Erica only uses synthetic lashes, I made an appointment and headed in. She commented on how well done my lashes were and began the application. It was quick, painless and Erica is wonderful! When she told me my eyes may burn after I open them, that should have been my red flag, but since they didn't burn, I thought I was good. Less than 24 hours after the appointment, I emailed Erica telling her my lashes were heavy, painful and made my eyelids red. In fairness, she told me to come in if it continued. I didn't, only because her fills were $80 and by day two, three eyelashes fell at once. Yes, 3 lashes at once!!! The full set I got, still looked new after 5 weeks! After this, 2-5 lashes would fall a day. So disappointed in the product I paid for. Especially since the amount of lashes she put wasn't worth $80 and have now ruined my once very long real lashes. Needless to say, I won't be back. She may be good at other services, but don't do the lashes! read more

Erica Loren Spa - Week 1...lashes falling off all at one time! - Skin Care Near Me - Columbia, Maryland

Erica is the absolute best! I am a repeat customer for various wax treatments including eyebrows, and she makes my eyebrows look so good without me even feeling the need to break out the eyebrow pencil. I feel very comfortable with her too, so between her awesome personality and her great skills, I can confidently recommend her to anyone. read more

I am so thrilled with my Erica Loren eyelash extensions! Erica is amazing! Professional, talented, funny, friendly, & her work is outstanding! Being The Daring Librarian & a Google grrl, of course I researched for the BEST in the area for this procedure - not wanting to trust just a nail place with my eyes - and she was the best reviewed & rated in 30 miles! (I'm just lucky she has a spa near me!) I will go back! If not for another full eyelash set & fill-ins (we'll see how addicting not having to wear mascara is!) but def for eyelash tinting & a facial! If you've been toying with the idea of trying eyelash extensions CALL NOW & make your appointment! This is the real deal! I will update in a week or so to tell you how they hold up but WOWZA, they're gorgeous! Not too OTT, just right! See uploaded photos of after lashes! UPDATE 1: Well, the lashes lasted as long as they were gonna last for someone who is fidgety & I never realized how often I touch my eyes! (They lasted 3 weeks but for most I'm sure they would last longer) The lashes themselves were coarse & springy (softer lashes would be I guess really hard to handle & adhere) LOVED the look, got a gajillion compliments but too much work to baby. UPDATE 2: Facial - Erica Loren is an amazingly talented trained medical aesthetician. Her facial was the best I've ever received - I felt my skin was squeaky clean but soft & nourished. She's really gifted. read more

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Amazing! Best waxing experience I've ever had, extremely good price. I am beyond happy and thankful for my waxing experience. Erica is amazing, friendly and you feel like you've known her forever. Found my new waxing place. Thank you again! I feel so fresh and so clean again. read more

Erica is really great, professional, and overall created a wonderful waxing experience for me. I was previously going to European Wax, but really happy to have made the switch. She uses the softest wax I've ever felt so it was the least painful waxing experience I've had thus far, which I really appreciated. She also was great at communicating with me in advance any changes to my appointment and saw me right when I walked in (10 minutes early). Looking forward to going to her again. read more

Since a lot of reviews here spoke very highly of Erica's service.I recently , used a Groupon to try Erica's facial service, I have to admit I was sadly disappointed! I get a facial once every 2 months. So I do know the difference between a good one and an average facial. This was BELOW average:( Cons: The facial lasted for a short time, I was hoping my face would glow after 24 hours, which it did not. She didn't even scrub well or help treat the breakout on the face. I am used to getting a minor neck and face massage to relieve the tension at mu usual spa. None of this happened. Even with a Groupon, at 50% discounted price, I will never go back. Pros: I agree with the other posts, that the environment in spa was very relaxing and her reservation system was easy to use, parking around the location was ample and she was on time and pleasant herself! Unfortunately, none of above can compensate for a below average facial experience, that what I paid for! read more

I've been going to Erica for the past three years and I wont go anywhere else for facials and eyelashes! I receive compliments about my eyelashes from almost everyone I come in contact with after Erica's service! Also her facials always leave my skin GLOWING! No matter how much maintenance I do at home with my skin I have to come in (about every 4-6 weeks) to get the deep cleaning facials from her! I enthusiastically recommend this esthetician to anyone looking for spa services! She is the best hands down! Signed, A Client for Life read more

I have nothing but glowing reviews for Erica Loren spa. The space is pretty, elegant and calming. Erica's eyebrow waxing has lovely results, always, and she keeps the price very reasonable on my Brazilian waxes - which are virtually painless and super-quick. Moreover, Erica is friendly, accommodating of my schedule and always remembers the details of our conversations. She seems to have a genuine interest in her clientele. Given her perennially glowing skin, I am looking forward to trying one of her facials. In sum, for quality of work, customer service, price and spa atmosphere, Erica gets an A+. I've been more satisfied with her work than that of many high-priced spas in DC. Further, the masseur she recommended me, who operates from her spa, Yoriy, does a great job. read more

I visited Erica for eyelash extensions. I have gotten them in the past and was very happy with my results, however the spa I went to before was 3 times more expensive. Not only that, it took 3 hours to do the initial full set, however it only took Erica 1 hour. I noticed that after a few hours, there was a lot of visible glue on my lashes, and asked Erica if I should try washing them which she told me to do. The lashes quickly fell off within a day or two, and she figured it was because the glue was old. She had me comeback to redo them with new glue. The second time around, results were just as amazing as the other spa- very flirty but natural looking. I managed to not get them wet for 3 days, but as soon as I washed my face, the lashes went haywire! I'm a little concerned about the quality of the lashes. They did not stay curled and started to stick straight out. They were also very rough feeling. The other time I got eyelash extensions I washed them all the time and they stayed curled and they were also very soft and feather like. Erica uses xtreme lashes, and the other spa I went to had their own brand. I know xtreme lashes are very popular, but I was not happy with them. I feel like you get what you pay for. Erica is definitely talented, but I feel like maybe the quality of the products she uses may not be as good and that's why they didn't hold up? I would go to Erica again if I needed eyelash extensions for an event, but if I wanted them for long term use I would I invest in a spa that uses better quality lashes. However, I am more than likely to visit Erica again for a different service. read more

Erica is amazing and is definitely the best Brazilian wax lady in Columbia! I was heading out of town for my wedding and with everything else going on in my head, I completely forgot to schedule a waxing appt. After calling her in desperation the day before I left, she was able to work some magic, move around some clients and got me right in. Wow, I was impressed!!! And then when I got there, and was patiently waiting in the treatment room for the ensuing pain that comes from getting your lady friend stripped clean, I was surprisingly relaxed by the soft lights, music and aromas. It was exactly the kind of unexpected relaxation that I should've been sure to include in my wedding prep. And her demeanor too, very calming and professional. Quite a gem. Yep -- said all that to say that she's awesome ... I'll definitely be back! Thanks! read more

She CLEANS your skin and takes such good care of you for an insanely great deal....she knows her stuff and genuinely cares about your skin's health! 10/10. read more

First time getting waxed and went with a Brazilian...go all in right! I was not disappointed at all. Was super nervous but was put right at ease from the second I walked in. Erica was Plesant knowledgeable and honestly the pain was very little (I mean very little). I feel I'm a bit addicted already can't wait to go back and would recommend to anyone!!! I hate yelp reviews and the entitlement that it gives people but this was such a great service I couldn't go without saying something!!! read more

Went for facial and received full service , never felt rushed .Explained every step of treatment that made me feeled assured that I am receiving expert skilled care. Before treatment my skin feel chafed and dry with blackheads on my nose everywhere and pores look big . After the facial . My face was smooth to touch. I got home and saw a rosy glow , all black head are gone and some of my fine lines are less noticeable . Now I am a regular customer . I feel comfortable to know that Erica treats you like her own friends and family. Genuine ,caring service,good price value and sincere advice . read more

erica is amazing! she is someone you just want to be friends with! i got my first brazilian ever by her right before my wedding. she fit me in within a few hours of me leaving her a message. first off...it didn't hurt at all!! second: not one hair was left after she was done third: it took less than 15 minutes fourth: it lasted three weeks (i have very fast hair growth) she is amazing! don't waste your time anywhere else but here!!!! read more

Erica Loren is a tiny place. She shares the space w a massage service. The building is located right next to Columbia mall. It's in an office building. Erica is the only employee so when you don't see a lot of appointments that is why. I had a living social coupon for a pumpkin facial. The facial was really nice and Erica was nice. The waiting area is dimly lit and has a nice leather couch. The room itself is nice and lit w a candle. My face felt very nice after the facial. My only complaint was the towel robe that I wore. It seemed very old and very worn. Overall very nice. read more

Erica is great! I went in for an eyebrow and lip wax. She was so thorough, made sure she got the shape just right. She's so nice, too. I felt really really comfortable around her and we had some great conversations!!! Seriously, my eyebrows look amazing...go here. read more

Erica is wonderful! She made the experience super comfortable. She is very friendly and engaging. I am definitely a fan and will go back.

Erica is by far the BEST I have ever been to for skin care and she makes you feel very comfortable; she is extremely professional and her talent and passion shows through her work! I highly recommend all of her services; you will definitely be very satisfied. read more

Best spa!! Erica is very knowledgeable on skin care & I've had the best results with her products! Definitely recommend.

I've been going to Erica for a little over a year now and I can't imagine my life without her. I used to get Brazilian from another well known spa in Columbia, but I have really sensitive skin and would bleed and burn really bad. With Erica, she uses a different type of wax that, I not only have none of those mishaps but I'm red for only an hour after waxing. I also get my eyebrows and a facial from her. And at first I was hesitant bc I do have eczema and psoriasis on my face but now I don't even have outbreaks of it bc of the facial I received from her! She doesn't over wax my eyebrows like ALL other places, and completely embraces my desire to have full, thick eyebrows. I love this girl and her amazing abilities. GO TO HER! Book ahead. She's always filled. read more

Erica was absolutely amazing! I went in for a Brazilian, eyebrow and lip wax and I couldn't be happier with the results. Erica was friendly and professional. She worked quickly and before I knew it the 45 minutes was up and I was hair free for my California vacation. I will be going back and would love to take my fiancé for a facial. When I mentioned this to her she informed me to keep an eye out for specials on their website! If you're new to the Columbia, MD area or just looking for a great spa look no further. read more

I'm glad that I took the time to find this place before I went to another salon for my brazillan wax. Erica truly is excellent. She has a wonderful personality and although the experience is slighly uncomfortable, she has a way to help you not be so nervous. The whole process took about 15-20 minutes and I left out of there without any pain. I am very happy that I came to her and I will definitely go back. read more

After reading positive yelp reviews I made an appointment with Erica to have my lashes tinted. I have only had this done once before, years ago, in LA. Erica was very nice and professional, worked quickly, and did a great job. I loved having the mascara look without wearing any during my beach vacation. There was some stinging and my eyes watered a lot as she was removing the lash tint, but it went away very quickly. I will definitely return for another tint and additional services! read more

I went to Erica after seeing all the great reviews she gets. I had to schedule an appointment for a month in advance before seeing her but it was well worth the wait. She is very nice, friendly, and professional. I went in to see her for a brazilian wax and it was really great (or as great a brazilian wax can be!) She uses a zinc oxide wax, which is suppose to be less painful - and it was. I have had both soft and hard wax done for a brazilian and this by far has been the least painful. Erica also makes you feel really comfortable and chats with you during the wax, which definitely distracts you from what is actually going on. It is a little pricey ($65) but still not as expensive as other places especially around the Howard County area. I highly recommend her for waxes and I am sure she would be great for other spa services as well! read more

I just left Erica Loren Spa. My facial was amazing and my skin is glowing. Her hands are magical! Erica is professional, friendly and so talented. I have been a client of Erica's for over five years. I would never let anyone else near my skin. Besides facials I have also had waxing as well as spray tanning performed by Erica. Her space is calming and serene and conveniently located near Columbia Mall. Erica is a fabulous esthetician who truly loves helping others take care of their skin. read more

Erica is THE BEST!! I found her through yelp with the marveling reviews and have been going to her for couple years now. Erica is soo nice and very personable.The facials are great...I have to go every 4-6 weeks to keep my breakouts at bay. Do yourself and your skin a favor and go to Erica!!! read more

Been coming here for a few years and still love the service. My Brazilian wax is always quick and efficient. Environment is clean and relaxing. read more

I did research online to find the best accommodating spa that offers Brazilian waxing for a good price. I came across Erica Loren Spa and I was reading the reviews, I just knew that would be a good choice. She is helpful and gets back to you very quickly with scheduling a appointment. The place was luminous. Very calm and relaxing. It was my time for the Brazilian wax and she made me completely comfortable. And also to mention she is quick with. Pain free. :-) Definitely recommend her! read more

My review is based off of Erica doing make-up for my wedding but working with her was absolutely amazing! It felt like a friend was there doing my make-up and she made the process go incredibly smooth considering I am not at all make-up savvy. I'd recommend going to her for anything based off of my wedding experience! read more

I've been on Yelp many times to read reviews but I never created an account specifically so I can warn the public about the worst documented customer service I have ever received. I guess there is a first for everything. DO NOT EVEN ATTEMPT TO BOOK AN APPOINTMENT WITH THIS SPA. I have several friends and client who go to this spa frequently and I never thought I would have such a horrible experience trying to get an appointment. I was trying to book an appointment more than 35 days in advance. As a frequent traveler with very busy weekends, I would assume this was good enough timing. Unfortunately the main customer service rep (or whoever answers their emails and phone calls) writes me a scathing email (with exclamation points!!!!) and says I should not have tried booking appointments "last minute". UMMMM EXCUSE ME?!? Booking an appointment more than a month in advance, really?! It's easier to book an intertnational flight than booking a spa appointment with this dim-wit. Apparently none of my American friends and clients have had this problem. But, they're definitely thinking twice about going after I forwarded them the rude emails. Frankly, I can find a better, more efficient and friendlier spa. Aren't I suppose to be relaxing, not pulling my hair out? read more

I recently moved to the area and found Erica Loren Spa online. I decided to give it a try based on her great reviews. I'm a former Esthetician so as you can imagine I am picky when choosing a skincare professional. Erica gave me a fabulous Microderm facial! She was very knowledgeable, meticulous and thorough! (I did not tell her I was an Esthetician if your wondering.) I have been back many times now and I would highly recommend her services. And as an added bonus she is a really sweet person who genuinely cares about her clients! read more

Awesome brow wax. They look perfect and the service is reasonably priced. She was super professional and on time, which is sadly something I can't say often after leaving many a salon or spa. So excited to have found her. I had to book pretty far in advance, but it was worth it. I'll definitely be back. Thinking about trying eyelash extensions and a facial with her and will update my review once I do! read more

Loved the environment and the Brazilian wax wasn't as painful as the other places I've been to! :)

If you need facial or waxing, go to Erica. The spa is beautiful, very clean, and Erica is the best esthetician I ever met. I go to her for years and I was never disappointed. Every time I go, it's a relaxing, wonderful experience. read more

Wow! The best Brazilian I've had since I started 4 years ago. Seriously, it took her only 15 minutes ( it had been 6+ weeks!) and it was less painful than normal. Furthermore, she didn't have to tweeze anything. When she left the room, I expected to see strays but there was absolutely nothing! It was by far the most thorough and longest lasting wax I've had. She mentioned that she uses a really good wax which adheres to the hair and not the skin and she was right. The regrowth is sparse and barely noticeable. I highly recommend Erica. You can book an appointment on her website and her office is right by the mall-- easy to find. read more

I had a Brazilian wax from Erica and it was the best one ever. She is professional yet friendly and makes you feel totally at ease. The spa is welcoming and relaxing...I will definitely be back and would recommend Erica 100% read more

I just had my first Brazilian wax and I SURVIVED - Thanks to Erica. She was fast, efficient and kept me talking, and actually laughing, to distract me. It was over before I knew it. She was extremely professional and made me feel very comfortable with the whole process. I really thought it would be much much more uncomfortable than it was. I won't lie, it wasn't painless - but 90% of it was no worse than pulling off a band-aide. The spa environment is very nice. I will definitely be going back and would highly recommend Erica's services. read more

This was my first time going to the Erica Loren Spa. I had the one hour facial and a brazilian (my first). I was nervous because I am overweight, I always wanted a brazilian, but due to the weight I am self conscience, I decided if I met my first goal of losing 50lbs, I was going to suck it up and go. Erica put me at ease, made me feel super comfortable, we held a conversation the entire time, and that girl is quick. It wasn't bad at all... I was really really surprised (and relieved!) The facial came next, I have had hour facials before, and honestly they are closer to 45 mins since after the mask goes on, they esthetician leaves the room, Erica is actually doing the facial for the entire hour! and she is amazing at extractions! I am now hooked, I will be going back. She has met all my requirements to make me happy, she is quick, efficent, excellent customer service, hygenic and on top of that she is really sweet. read more