I got a Brazilian with Christina and I rarely leave reviews but when I find someone as great as her…read moreit'd be a crime not to! It's been awhile since I got a brazilian since I jst moved to Maryland a year ago and the experience with the first person out her I went to was not pleasant. but Christina was sooo awesome! I was so comfortable and the waxing was surprisingly MUCH LESS PAINFUL!! She is a god send! HIGHLY RECOMMEND!!!

My experience with Christina at Skin Zen Spa was absolutely great!…read more If you are looking for a knowledgeable, thorough, patient esthetician you have found your spot.   I sought Christina out because I did not want to visit a commercial chain spa for a basic facial, and I did not want to go to a "ritzy" spa with a lot of frill that I reserve for girls day out or a bachelorette party. I wanted a nice experience with a thorough, quality facial because the winter did quite a number on my face and I find the solo practitioner esthetician to be a bit more clinical and thorough, while still providing a tranquil environment. LOCATION: So first let me tell you...being new to Maryland I'd never heard of Old Savage Mill where the spa is located.  It's a quaint, older, historical revamped building that I believe used to be a textile plant.  There is ample parking.  Old savage Mill has little clusters of private shops. The shops are unique shops such as photography studios, hair salons and antique shops. It really is an enjoyable experience - you almost feel like you are on a field trip.  I had time to kill before I was able to get an appointment so it was great to explore.  I even bought a few items! Zen is a little tricky to find within the compound. The layout of the shopping area is unique.  It is split up into little buildings with different names.  Skin Zen is located in the "Spinning Building." The best way to get there is to find the "New Weave" building, make a left, go through the double glass doors, make another left, follow though and make a left at the wedding dress shop, go past the restaurant and make another left, and Zen is down the hall to your left.  If you have to use the rest room there are many within the building but not in Christina's private section, as the building is not designed that way so just go before you get to your appointment and disrobe.  Not a big deal abut I figure useful information. ESTHETICIAN: Christina is very nice! I was a walk in and she was able to accommodate me within one hour. The setup is perfect. She has a receiving area and a private back room where she provides services.  Christina gives you a form to fill out about your history and inquiring about your concerns.  She then speaks with you to review the information.  She then examines you and goes over what she feels will be best for you.  She does not pressure or upsell.   After my consult I decided to go for the H2o Oxygen facial. She is very knowledgeable about skin. I am an African-American woman and I was impressed that she made it a point to talk about the things unique to darker pigments.  For example, she explained how extractions with too much pressure may scar my skin type and she would take great care to avoid that. That is always comforting and it let me know I was dealing with a knowledgeable esthetician. She is very friendly and you immediately feel at ease. She will follow your lead with conversation.  She is very detailed and takes her time.  It was a relaxing experience. She even gave me a great shoulder hand and arm massage - giving me the option to choose between hands or feet.  Normally estheticians just leave you in the room, with a mask. Not Christina...she uses that time to provide an added extra benefit of a shoulder hand or shoulder massage included in the service.  Devine!   She accurately knew where my tension was and gave me some advice, admitting that she was not a massage therapist but she had some great suggestions.  RESULTS Christina sent me home with a post treatment package included in my service.  She explained how to keep up the treatment.  She did not heavily push the products just but explained each one she used. I ended up buying two from the organic line of the products she uses. All together I spent about $190.00 dollars.  I feel it was money very well spent. My face is heavenly! Smooth and bright.  It is indeed one of the very best facials I have EVER received and I have gone to many ritzy downtown Manhattan spas.  This facial easily outdoes them all.  She hit all the areas I had issue with. Though I felt I needed many extractions and all types of steam she explained that she tailored to the client's needs and I did not need that.    Don't you just love when we come in telling professionals what we need? LOL I had to laugh at myself when I went home. She was right.  My face is beautiful and clear and where normally I would have some sensitivity and redness after a facial. I have none. And to top it off I woke up this morning and my hands and arms were UNBELIVABLLY soft.  I mean unrealistically so. I kept touching myself.  LOL So I have to call her back today to see what she used on my shoulder, arm and hand massage. So I say all of this to say you will not regret going to Skin Zen Spa!

Came in to get a fcial. Grace recommended a lymphanic? massage with my facial. She said the…read moremassage helps with water retension in my face. BEST IDEA EVER! The results were quite drastic. After she finished my face seemed brighter, tighter and slimmer. YES its that good.

Scheduling an appointment was easy and slots were flexible. I was informed of strict Covid…read moreprotocols prior to arrival. The salon is immaculate yet cozy. Fyll, the proprietor, made me very comfortable as I was slightly nervous for my first sugaring appointment. She used excellent skin care products, worked quickly, and held a relaxing conversation to distract me from the mild discomfort. We laughed several times so I'll definitely rebook an appointment. No more chain spa hot wax rush jobs for me. I found my new place.

I was recommended by a friend. I had no idea what I was in for, because this was my first time…read more Veey nice, clean please. My experience was phenomenal! Fyll is professional and personable. She knows her stuff, she made me feel so comfortable. I'm not gonna lie I was in some pain that first rip. Lol, Fyll gave me a lollipop I'm thinking aww thats so nice of her. Haha little did I know it was a distraction from her doing my wax. Aftrr a few minutes I had to ask her is this a trick? she said maybe. It helped me out so much. I walked out of there lookong good down there. Haha I would definitely recommend this place to anyone. Thank .

I've been going to Synergy for over a year for massages and facials. I primarily see Michele for my…read moremassages but have seen several other therapists and they have all been phenomenal. Michele has been able to alleviate a lot of my neck and back pain. She gives the best massages I've gotten, ever! I see Sarah for facials, she does a great job. She gives phenomenal recommendations. My skin has never looked better than it has since I started seeing her. I'm someone who hates sitting still, but she keeps me occupied the whole time, she's wonderful to talk to for the hour I'm in there. Before you go to a Massage Envy or Hand and Stone, support a small business and give them a try!

This was brought as a gift for my mother-in-law and myself, I booked for 2 not 1. If you are of…read morecolor Black stay away from this place, every last white person and the people the service is Racist, from they way they speak, the way the look at you. The person white girl, if I booked for 2 and walk in with 2. No service was off today, some person changed my mother-in-law day for the 11th of July when our service was scheduled for July 18 at two, she then changed my time to 1:30 PM which was fine. Once we both got there, we wasn't greedy and it was no way for us to sit, but clearly they had a whole of awaiting area but us black women weren't allowed not only get what we paid for, but to be told by the owner that I wasn't getting a refund we will definitely see about that. Stay tuned.

Tanya was outstanding!! I have been searching for a new place for facials and massage and so glad I…read morefound Tanya. I bought a full package for my birthday and it was totally - happy birthday to ME :) I have never done a full body scrub and Tanya was more than respectful and professional -- I won't do that every time, but will definitely do it again. The massage was absolutely wonderful - last year I had a total shoulder replacement and in that process, I also re-aggravated the other shoulder (that was injured years ago). Tanya worked and worked on muscle knots and gave me so much desired relief. All in all, it was truly a wonderful experience and I'll definitely be back. I have to drive 40 miles (one-way), but it's more than worth!

This was my first time getting a facial. I'm very skeptical about my skin and my face, so it took…read moreme some time to get warmed up to someone touching my face. I've searched on yelp for korean facials or anyone asian specifically to treat my acne prone skin because everyones skin is a bit different but I needed someone that could understand my asian skin a bit more. From the moment I walked in, Tanya was so sweet and knowledgeable about how to treat my skin and recommended me certain products. Upfront she told me how much a 90 min Hydrofacial would be ($200) and then listed out all the services that she would be doing for me. Shes very gentle with each and every step of the process and gave me a neck and shoulder massage. I was put to sleep by the end of the service. Definitely coming back!

I've gotten the Zaha facial twice. Each time, was a relaxing experience that left my skin soft and…read moremoisturized. This cleansing and scrub product Nadia used were gentle enough to not anger my eczema but strong enough leave my face feeling cleaned and refreshed.

Skin-Tonic is such a gem!…read more I always look forward to my regular facials. Highly recommend. Excellent service.

First I would like to start of by the saying the energy in the room was great I really did feel at…read morepeace. I came to charm after struggling with my skin for a full year, after having amazing skin. I had tried everything and nothing seemed to be working. I decided to give facials a try to seek professional help. Before this I had done extensive research on skin and like I mentioned previously had my hands on multiple products but nothing was the right fit. The extractions were extremely painful which alarmed me instantly but I had never gotten a facial and didn't know any better. Extractions may be discomforting but should never be painful. Also when doing extractions you're supposed to gently extract until all puss, then blood and finally when the congestion is clear you will see a clear fluid. This clear fluid is called "serous fluid" it's important to clear the sac until you see this fluid or else the sac will fill up again and cause even more inflammation. Therefore defeating the purpose of doing an extraction in the first place. I don't believe this protocol was followed because I was left with painful swollen pimples on my forehead that weren't visible before my visit. Which left me feeling even more insecure. Trusting someone with my skin was a huge step for me and I am dissatisfied and disappointed. I understand results may not have been instant but I shouldn't have been in pain and left with more skin imperfections then when I laid down. I don't believe the right procedure was followed. I do plan to follow up with someone who may be more knowledgeable and hopefully find something that works for my skin. In response to charm: I understand extractions can cause discomfort but they were making me almost want to cry and they should never be that painful extractions should have some discomfort but there should never be pain. you also didn't drain the entire inflammation which left me with more pimples and more scarring due to how harsh your technique was . When doing extractions you were supposed to drain the pus and then all blood until the oil is present and you did not do that which left the pimple even more inflamed. My cheeks were permanently scarred and I still have to seek professional help to get that prepared due to what you did.

Came for the Brazilian wax. Gisselle was efficient and quick. Every single hair was gone. Perfect…read more Side note: the business does not take cards so be sure to have Cashapp/Venmo (fine by me). And the shop is adorable!!

The owner was on time for the appointment, got started immediately, worked fast and gentle. Her…read moresuite is beautifully decorated and induces calmness. Reasonable prices, easy booking site. I will return.