Scheduled a 60 min new client facial with Taylor and WOW!! She is amazing. Upon walking in I was…read moregreeted by the front desk and she was very nice and directed me to the restrooms/waiting room. They send out client forms and they were easy to fill out before hand. 5 minutes before my appointment, Taylor came and introduced herself. We walked back to the room and she sat me down and discussed my concerns, in-take paper work, and my overall skincare routine. During the facial she explained throughout what she was doing and it was one of the most relaxing facials I have ever had. I generally get facials done at my local med spa, however I will definitely incorporate Oja's into my routine. She addressed all my concerns such as acne and hyperpigmentation. The massage she gave during and the hand/feet masks were a fantastic touch. Afterwards, she went over all that she did and also what product she used. I was thoroughly impressed by how clean, organized, the customer service, and etc. 10/10 in service, ambiance, and overall value.

Saw an older woman with short hair. I asked for 60 minutes back and glutes only. She spent half…read morethe massage on shoulders and arms. When I turned over she started on arms again. I interrupted her to actually touch my back. She did my back, never touch my glutes. And when I asked her why, she said I needed to relax. And to stop lifting my heavy purse. I came there to relax..... I came for specific areas. You can't just do what you want. You can't just give massages that disregard what the client asked for. Terrible experience

I typically go to this location and have always had a great experience with my waxer and front desk…read morestaff. My usual waxer is Carisa (who is incredible) but she as unavailable. I was waxed by Gabriella was did an amazing job, she took her time, guided me with breathing to lessen the impact of the wax and made me feel comfortable as one could me getting waxed

I had purchased a packet of 10 for eyebrows, upper lip, under arm, and Brazilian; and had prepaid…read more$1170. My 3rd visit was for a 2:30 appointment on 8 Feb 24, at the Columbia site. My aesthetician was Ciara. I had my eyebrows, lips, under arms and Brazilian done. At soon as I walked in, I can smell weed on her, especially as her hands were close to my face, and I smelled it on her breathing on me. But that's not the worst. It felt like I was the first customer because the wax was really hot. I had mentioned it to her several times that it was hot and she even told me that she noticed it so when she did my eyebrows but she continued to do my eyebrows and upper lips. She even put more wax on top even after she said that she notice it. I did keep on letting her know that it was still too hot. She asked if this was the first time I've had wax done, and I told her - no. I've been getting waxed for the last 25 years. When I got to my car to check my face, I had large noticeable burnt spots under my eyebrows, both left and right and over my upper lip, both left and right. I went back to the store to show the manager, Francesca Moreira, to complain about the burn spots from Ciara. The manager told me that it looks a little red; and when I told her to look closer and that Ciara actually burnt skin off, she told me that she was not certified to say so or not. It does not take a genius to see that skin was taken from the hot wax. There's a huge difference. I'm not sure how she is the manager of a team of aestheticians, and not certified just to see that Ciara, or other aestheticians, actually took skin off when Ciara waxed my eyebrows and upper lip. I had to ask to talk to the Regional Manager, Tony Badolato, but she only offered to provide me an email. I had to call back several times because she provided two incorrect emails where it was undeliverable because it didn't exist. Finally, the front desk provided me with the correct one. It took 3x times to get a hold of the regional manager. I had to go to work with burnt scabs on my face. I cried upset over the whole experience. Bottom line, I will not be coming back to any European Wax location. This experience destroyed any expectation I might have with any other aesthetician they might have on staff or the managers they hire who don't have training or is certified in the service they provide. If I could give ZERO stars, I would. I did get reimbursed but not until after I was asked to provide pictures for proof by the Regional Manager. It was a horrific experience. Never again.

I spoke with manager a couple days after my appointment and they offered to cover costs for any…read morecare needed after my cut and refunded me for the pedicure. They were also very apologetic, kind, and eager to repair the relationship. This is why I'm giving I'm updating review! It's so rare to see a personal care service business so attentive to their customers and so enthusiastic to address and resolve any concerns! Also, want to add that this was my FIRST time ever having an issue or concern after being a consistent customer for several months.

Terrible experience! The nail tech just started ripping off my previous gel manicure instead of…read moretaking it off properly, damaging my nail beds and breaking one of my nails. (I started getting gel manicures to grow out my natural nails.) And to "fix" it he put on a nail tip--this nail now does not match my natural nails at all. There was zero disregard for precision. Glue and gel got cured to my skin in so many places--contact dermatitis is a serious concern! The tech also did not do the cat eye effect properly--looks nothing like a cat eye. The tech also cut my finger while filing my nails (about 1cm long)! There also was no apology for anything, not for breaking my nail, not for cutting my finger. Needless to say, this experience makes me never want to return. I cried the entire drive home--I paid $55 to get my nail broken, nail beds damaged, finger cut, and nails I'm not happy with. I just got engaged and I got a fresh set to go along with showing my extended family my engagement ring this weekend. Very disappointing!

I have been a client of Yenna for a long time. She is incredibly professional and takes pride in…read moreher work. She is always attentive and makes the process as comfortable as possible. She only uses high quality products and never re-dips the wax. I highly recommend Yenna for any waxing needs.

From the owner: Soft Opening Days: 50% OFF ( 4/27 - 4/28 - 4/29 - 4/30)…read moreGrand Opening Month: 40% OFF entire May ( 5/1 - 5/31)

I cannot say enough amazing things about Evelyn. I've been seeing her consistently for a year now…read moreand my skin is in the best shape it has been my entire adult life. I started getting mini facials last summer every 4-6 weeks and I added in products she recommended that were strong enough to deal with my acne. I had really awful cystic breakouts on my jawline. Now I might get one blemish a month. It's a HUGE difference. Taking care of your skin is SO important!! Take time for yourself and go see Evelyn!! She is SO knowledgeable and such an expert in her field. I regret not starting this regimen with her sooner!!

Evelyn Is Amazing. We met 17 yrs ago and I have been fortunate enough to watch this intuitive and…read moreextremely knowledgeable practitioner become one of the best estheticians I have ever has the pleasure of working with. Not to mention, she offers the Best Facial I have ever received !!! No matter what your age, skin type or concern, you will find an attentive and caring provider with Evelyn. She continues to advance her scope of practice and offers the most results oriented skin treatments and products on the market. Do Not Hesitate to make an appointment, get a gift card or product recommendation with Evelyn. Do yourself a favor, life is short, get the facial !!!

The Spa is situated in a little business offices park across from the Costco and behind the Royal…read moreFarms. Decoration is very on-theme with the beach scene. Facilities looked clean. There was quite a misunderstanding when we showed up for our appointment. Apparently the aestheticians that were supposed to come in, had to leave without warning. So we were told to come back in an hour. Whatever the reason, it actually worked out for me and my friend as we were comped very well. I had booked a facial for both of us, but we were able to experience the foot scrub and the sauna for 30 minutes. The dry sauna is located in the corner of the room that we were being treat. It was great, though it could've been a little hotter. Still got a good sweat though. The facial was relaxing. From what I peeked, they use Dermologica as their main product. The surprising and best part of the whole experience was the Foot Scrub. We were treated with a scrub at the same time as the facial. After the exfoliation process, we were given a foot massage which was one of the best I've ever had. I will definitely be back for another treatment.

Was excited for my 30min heated stone massage but was left disappointed. They started 15min late…read morebecause they seemed busy (I arrived 15min early) but ended only 4min late so it was a 20min massage. The music they had on the background kept being interrupted with ads, and my massager's phone kept ringing with her text messages. My massager didn't introduce herself so I didn't catch her name but it felt like she was inexperienced. I left with aches no better than I had before I went in. Unfortunate!

Hair stylist Labony did a great job. The vibe of the environment was worth it. Do you fancy a…read morequiet, meditative, experience, listening to chants while getting a haircut? I sure do.

I really wanted to like this place. My second time here as I believe in second chances. However, I…read moredont see where much was done on either occasion. I basically walked out the same way I came in. My brows are a little sparse, but even with that I've had more of a defined arch than this. I think she can tell I was unhappy with my brows and I could've asked for her to correct it. But if she was ok with finishing up like this, I dont trust her to fix it. I believe the disconnect is they are used to servicing those with thick, dark eyebrows and dont know what to do with thinner, lighter brows. Well, you arch them too without trying to save them for thickness that we dont have in the first place. You can't service everyone the same.

i really try not to leave one star reviews. But this, was BAD.... It's a long one, so here goes…read more this location isn't far from me, and my normal person that I normally go to at a different location didn't have the time that I needed. So I decided to go to a different location, which is this one, which is a little bit closer to my house. and I click any "Sugarista"- and the time I needed didn't pop up. Then I proceeded to click the individual to see the time that I needed. I finally clicked on Liv (I think that was her name) for 525pm. I made an appointment at 5:25pm, because that is when I can make it after work. A couple minutes later I get an email saying my appointment has been rescheduled to 5:20 PM. OK... so I leave work and I rushed there from Timonium to Ellicott city, in traffic. I called the store to let them know that I'm gonna be five minutes late... Which would be 525, my original booking appointment... and a man answers the phone. He tells me no problem, but I can be taken whenever. I actually get there at exactly 5:20 PM. I get into the store and I don't hear or see anybody. I decided to wait a couple minutes and nothing. I decided to call out into the store for somebody, and I finally got an answer. This is 530pm. The owner of the store calls me, Toshi, telling me that my Sugarista is on her way. I go to the bathroom, I come out, and another Sugarista is at the front desk, who I thought was my Sugarista. But it wasn't. It was somebody else. I was informed that my Sugarista was not coming. This is 540ish-pm at this point. I'm still waiting. I've been waiting for 20mins. Then the Sugarista tells me that she's completely booked and she can take me at 6:30pm if I don't mind waiting. So I drove 45 minutes from Timonium in traffic, waited 25 minutes, and then I would've had to wait another 45 minutes to get serviced?!? Heck no. I walked out. On top of that, the owner, Toshi, calls me from the store phone, apologizing. In that message, she gives me her personal phone number. She proceeds to tell me how sorry she is for the inconvenience, and that she will give me a gift card for the full balance of the service. I tell her I normally go to the location in Perry Hall, but the girl I normally go to didn't have the time that I needed. She said that's totally understandable and Once she figures out how to send me a gift card, she would. She sent me a gift card for $25. My service costs $65. When I spoke to her today, she said that she wasn't going to send me the full amount for the service for another store, but cover the cost if I decided to come to her store.. after this experience, I don't think so. Even though Ellicott city is closer to me, I will be going to the one in Perry Hall, which is roughly 45 minutes away. I do think it is a little untrustworthy that she would tell me all of this on her personal phone and not the work phone so that it doesn't show up on my account. 0/10, will not be going back. But will 1000% be going to Perry Hall which is 40 mins away from me.

From the owner: 100% Organic Waxing in Ellicott City. No ingrown hair, no irritation, No pain. Results last 4…read moreweeks. Hair becomes finer with each visit and can lead to permanent results. Online Booking! Check our website for pricing and more info!

The owner is so sweet and made me feel comfortable doing a nude spray tan. The ambiance is…read morebeautiful and the selection of items is truly lovely. I'll be back and often!

I've been going to Bombshell for waxing since January after a friend and Groupon referral. The…read moreboutique itself is very well styled with decor and products for purchase. Nichole is an amazing waxer - she is quick, but thorough and I never has anyone give me affirmations to help ease the pain. Even though my visits were quick, it was always worth the drive from Baltimore City

Completely oversold me on Botox and told me I needed way more than I was used to. I assume this was…read morepurely for profit and he didn't take into account how I would feel about myself after it kicked in. My eyebrows were basically in my hairline. Couldn't trust him after that, so I never came back.

Female, 65. First, the office staff and the office space are extremely pleasant. Nothing…read morepretentious, no attitude. I went for a consultation about reducing the size of the tops of my ears. Dr. Chang was patient, and thorough. He listened. He explained my options and was honest about what I could expect. He convinced me to rethink my goals. I would not hesitate to go back regarding other procedures.