I had my car windows tinted and it looks Aesome. They did a great job. Totally recommend.read more

Got my windows tinted it looks amazing. They are friendly I'd return 10/10 in my opinionread more

I have a student away at college in Moscow and needed to find a dependable auto service team as I…read morelive 300 mile away. Moscow Auto Service has been fantastic at keeping my student on the road. They have been professional, dependable, and prices are fair. I have not once felt I was getting gouged. I recommend them highly. Thanks Dan and the team!

First of all McKenna scheduled my appointment for 9am aug 5th, and failed to tell me before I had…read moredropped my car off that thats when all the vehicles are supposed to get there. she verbally pushed my out of the shop and was quick to dismiss me never asked if I had any questions and said "we will call you when it's ready, have a nice day." I was halfway home before I realized I didn't get a rough estimated time, so I called and she said best she could give was 5pm when they close. Roughly around 2pm the mechanic calls me and tells me that my car looks fine there was low oil so he filled that, thankfully they never tried to sell me something I didn't need, he filled my tires and fluids and said they'd call after they checked the engine code that kept coming on. News flash Mckenna never called, I called at 4:40 to just ask for my car back, she said "oh well it's been ready," to which I responded "okay so why wasn't I notified..?" to which she responded "well you shoulda gotten a text." I obviously didn't thus the reason I called- nevertheless there was supposed to be a phone call like they said there would be on two different accounts. I came to pick my car up and I got to my car they had left the windows down, who leaves someone's windows down?? As well the cars interior was visibly blackened from the mechanic, I have bright interior, they should have wiped it down if it was visibly much darker than before(they also make things like steering wheel covers and what not for these things), there was genuine grime on the doors, steering wheel, and seat as well as smudgy finge prints on my door. I'm overall extremely disappointment in this shop, if this was the last shop open and I needed my car seen asap- I'd just YouTube it and attempt to do it myself; I recommend going literally ANYWHERE else. Biggest waste of $104.

Everyone here is truly so nice and helpful, they got me in right away and got everything fixed up…read moresuper quick!

I hit a deer right before I was leaving on a road trip. Steve and crew did a quick check and fixed…read morea few things on super short notice. When the full repair was scheduled I again was on a tight schedule. They finished ahead of schedule and did a great job. I highly recommend Myers!

Carl and his wife and team are truly amazing! My son attends college at WSU Pullman his car would…read morenot start. I called Imported Car Service they immediately squeezed my son into their schedule same day, replaced his battery and cables in a timely fashion. I am so relieved to have found this wonderful repair shop and can now rest easy being that I am on the Westside knowing that my son's car is in very capable hands. Thank you!

Do not take your car to Import Auto Repair (IAR) for repairs. Instead, go to a trustworthy…read moredealership. I own an MB C-300, and when the engine light came on, I took it to IAR because it was a local shop, and the nearest dealership is 80 miles away. IAR ran a diagnostic (charging $200) and determined that the air injection reactor pump was broken. They ordered the part and replaced it (costing $800). However, two days later, the engine light came back on. I returned the car to IAR, and they told me that Bosch must have sent a defective part. They ordered a new pump and replaced it again. But just two days later, the engine light came on once more. This time, IAR ran more tests and told me that a module was broken and needed replacement at the dealership since they didn't have the tools to fix it. So, I took my car to the dealership. However, the dealership recommended running a diagnostic again because the module that IAR identified was expensive and non-refundable. If they pre-ordered the part and it turned out I didn't need it, I'd still have to pay for it. After running their own diagnosis, the dealership discovered that a fuse was missing, which was causing the issue. They added the fuse and fixed the problem. I went back to IAR and told the owner, Carl, that a fuse had been missing, implying that they hadn't properly checked the car. Carl denied this, stating they had never touched any fuses and abruptly ended the conversation by saying, "Goodbye." How professional! When I got home, I reviewed the invoice from the first repair, and to my surprise, there was a charge for a fuse. This meant that either IAR had worked on a fuse, or they charged me for a part that was never actually used. I called Carl and mentioned the fuse. He chuckled and told me they had "put in and out fuses." So, it turns out, IAR was the one who forgot to replace the fuse. The bottom line is that Carl runs a dishonest business, and now I'm questioning whether the air injection reactor pump was ever actually broken in the first place.

I try to give all businesses the benefit of the doubt, however after buying a vehicle and buying…read morethe bumper to bumper lifetime warranty, we were patronized and misinformed every time we brought our vehicle into the service shop. The lady that texts information, texted like she knew what was going on with the vehicle when she didn't. We brought the vehicle in several times explaining the situation to the service department and have to pay $200 every time we bring it in, mind you costs for repairs would be substantially higher into the 1000s. One of our first repairs was the rack and pinion impacting the steering column, they charged us and when we got it back the vehicle was shaking and making clunking noises, so we brought it back, and they said a U-bolt was forgot to be put on and fastening it was not done. This was very dangerous for us to trust to bring it back for anything else as we drive quite a bit in this vehicle as it is our family vehicle. The latest starts in the spring time (April) when our dual heating and cooling was not working correctly, regardless of what we told the service department, they went and replaced several other sensors, heater core, it was a mess and the problem still persisted after several times bringing it in and paying the deductible. One time they said it was finished, had us pay and sent us off with parts and tools still in the back seat as if they weren't put in, the middle console was extremely loose flopping everywhere. So, we finally contacted the owner and GM of Wysup and they promised better service from there on out, except the problem in the spring time was never fixed fully correctly. Fast forward to today, we just received our vehicle back for and temperature control on the passenger side and rear controls. It still does not work and in this winter, the back only blows cold air and the temperature only allows syncing so both sides have to have the same temperature. They said they recalibrated everything and took several drive tests to warm the vehicle and test it and that it was functioning correctly. Now, this is a luxury vehicle and we paid for it and the warranty to have it function properly. My wife and I did a simple research of the problem and was able to give them specifics of what we found that needed to be fixed. They did not listen to anything we said and come to find out after replacing several other things, the actuator door or mechanism for how the actuator door is processed to correctly distribute the set temperatures for each seat was not fixed. Their communication used too many words, explaining themselves over and over, when we saw them as excuses and condescending as if we didn't know how our own vehicle should run. It was unfortunate and we will never do service with them again or buy a vehicle there.

Top Notch... Thong, and Bill really went to bat for us…read more Tricky financing?. ..They kept their eye on the ball, and hit a homer. My wife loves the Grand Caravan Thong sold to us. FREE delivery to the boondocks of Lincoln County...and the folks delivering were as nice as the rest at this dealership. Great van, Great price, fast closing, and free delivery...that's a home run in my book. I'll buy from them again... anytime. Seamus, and Donna McKenna, (2006 Dodge Grand Caravan) Odessa,wa

This dealership is one of the best anywhere. The deals are great, the service is great and the…read morefolks who run the place have high integrity.

I went in here trying to get a good car for a good price and I have to say I had the best…read moreexperience here. Luis made sure we felt comfortable and welcomed made sure this car was A1 before selling it to us. I just moved to this small town so I was iffy about how this could go. Definitely was not disappointed. They worked with my budget. That was a plus. Luis is the best. Thank you for going the extra mile to get me into a car that I so desperately needed. Will definitely recommend them. If you want honest trustworthy people this is the place to go. Thanks again.

Jeff's mechanic destroyed TWO of my brand-new snow tires. Jeff called me and told me "two of the…read moretires you gave me are not any good". I found out from another, REPUTABLE tire company that my tires were destroyed by putting them OFF-CENTER on a tire-balancing machine. It cost me $500 to learn that Jeff will lie to your face to avoid accepting responsibility for his work. Don't go to Pullman Automotive.

Jeff really took care of my daughter's car. He was fair and honest. We will definitely be using him…read morefor all my daughter's car needs!!

Just brought my car in for an oil change and to get the brakes serviced/inspected. I was…read moredevastated, but not entirely shocked, to hear that all four brakes needed complete replacements, and the total estimate was not something that I had an easy time swallowing. They worked with me on discounting what they could, they showed me pictures and even kept the old rear brake drums/hardware when they were done to show me at pickup (they were originals and rusted to the bone). They were nice and understanding throughout the process; I know it's not easy to cut costs for a customer. These guys will not BS you and seem very legitimate and honest in what they recommend needs repairing. They helped me out when I was in a tough spot and I really appreciate that. Brakes are as smooth as butter now!

Highly recommend! I had a regular oil change service, the price is amazing compared to other shops…read morein the area, as well as having a friendly front desk staff member. I paid only $75 for my older 2004 car's oil change. I really recommend coming here for the price, friendly and knowledgeable staff, and quick service.