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    ERiC's Building Supply

    4.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    1 year ago

    Are they still located and open in Flagstaff Arizona. If they are I need to see if they have 2 windows for my manufactured home

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    13 years ago

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    The Home Depot

    The Home Depot

    (71 reviews)

    $$

    Beware: Home Depot sends all "Need help fast?" emergencies to a 2.0-rated installer with several…read morehundred bad reviews and BBB complaints, and instead of standing up for the customer they make insulting offers and ask you to sign a gag order so you don't write bad reviews when the job is done poorly I called Home Depot's "Need help fast?" number because I had water under my heater, assumed that meant I needed a new water heater, and needed urgent help. That number goes straight to Delta Mechanical, shown as their installer and "100% backed." Delta's own paperwork says they will inspect the area, install the equipment, and test the unit before leaving. They did none of that. The wall behind the heater was soaked, they mounted an expansion tank into that wet wall, which fell out the next day, never came inside to run water or clear the lines, didn't actually test anything, and left. Soon after, there was water under the new heater again. I was at home with a leaking water heater, repeatedly calling and texting Delta asking what to do. They ignored me, and the visit they finally scheduled was a no-show, so I had to hire another licensed plumber to protect my home. They even brought another water heater with them in case the new one had failed, but after inspecting everything they found and repaired a leak in the wall and told me the water heater itself didn't need to be replaced, exactly what any reputable vendor would do. In total, I paid about $1,100 for the original installation with Delta/Home Depot and another $788 to the second plumber just to end up with one proper installation. Home Depot told me my labor warranty was void because I had called someone else. Now Delta and Home Depot are trying to spin this as "just a wall leak" instead of admitting the installer never did the required inspection or testing. Home Depot's response was an insulting offer of $500 tied to a gag order telling me not to talk about this or leave bad reviews, an offer I refused so I could speak up for other customers. On top of that, Home Depot's own site only allows "product" reviews, not true customer service reviews, and they review what you write before deciding whether to post it, which makes it even harder for customers to warn others. With several hundred bad reviews (266 & growing on Yelp alone) and BBB complaints about Delta, it is a reckless, irresponsible business practice for Home Depot to keep sending customers to this repeat offender. Homeowners should know this before trusting that "Need help fast?" phone number and "100% backed" promise.

    Had a few bad orders and experiences with this Home Depot. Broken items came in and got returned…read moreand came back with damage still, which we had no time in the project to reorder and told the store, which did nothing. Ordered a fence panel that was good initially, like a year or two ago, then reordered more and they all came missing an entire picket and with ugly gaps in between the picks and panels. Whole experience with every staff member was ridiculous and nobody helped and most made it worse somehow. Tiffany was the only manager at the store who did anything about this, even though I'm pretty sure it wasn't even her department, and actually solved a problem. Thank you Tiffany. Her and a most recent experience with a helpful staff named Trevor are what takes this from one to two stars.

    ERiC's Building Supply - buildingsupplies - Updated May 2026

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