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    Eric's Fine Jewelry

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm
    Updated 3 months ago

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    Response time

    10 hours

    Response rate

    60%

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    7 months ago

    Great couple and reasonable prices! They have a great jewelry repair! Definitely will be back to purchase and repair my jewelry collection!

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    On Time Watch expert

    On Time Watch expert

    4.0
    (4 reviews)

    Mo was able to help me in getting my second hand watch repaired and sized and he did an incredible…read morejob. He worked quickly and was so friendly and professional. I will absolutely be back next time I'm wanting help with a watch

    I took my vintage Rolex in, the hands were loose. The young man was very personable and said they…read morewould be happy to take a look at it and give me a quote. Stopped in a week later and was told he hadn't gotten to it but would call the next day which he did. The quote was 275.00 for the repair and he also told me the crystal was scratched and he would polish it up at no extra charge in exchange for a review which I gladly said I'd write. He called the next day and the watch was ready, all looked good except the bracelet, one of the links was stretched out. I pointed this out and he said it came in like that. It most certianly did NOT. Had it been, I would have asked for THAT to be repaired as well. This was my Fathers a 1958 Rolex that had been restored by RoliWorks 2 years ago and the bracelet customized to fit me better 1 year ago so the bracelet was in excellent condition. I returned the next day to let him know I was disappointed in the service. I asked if indeed the bracelet came in like that why didn't they let me know at the time of the quote and was told they didn't look at that part of the watch...WHAT?!? You're a master watch REPAIR , if a piece came in that needed repair wouldn't you point that out? That makes no sense. I was also told "we gave you a discount" okay , but what has that got to do with anything? You gave me a quote, if you chose to offer a discount that's on you, why bring it up after the transaction is complete? Ultimately the nothing was resolved, no offer to repair the bracelet was made other than to tell me it could be sent to RoliWorks for 700.00-800.00 dollars. I don't know what happened, seeing all the good reviews I had hoped to establish a relationship with On Time, but after this experience I can't recommend them.

    Eric's Fine Jewelry - jewelryrepair - Updated August 2026

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