A great experience. Wanted my daughter to test drive a Bronco as we are considering purchasing one…read more R2 understood our ask and did not turn it into a high pressure conversation, which car salesmen have been known to do. I so appreciate that and would definitely purchase from him based on this interaction.

Multiple times I have tried scheduling service here at never actually had work done. Assuming I…read moreneeded a battery replaced when I listed the actual needs in making the appointment. Excuses about how it will not be serviced today and needing to leave the vehicle there for DAYS. The service lady is a nasty rat too. DO NOT GO HERE or give them your business. Bunch of half-wits and probably the reason they have a 2 star rating. Let's work together to put this dealership out of business!

The service guys at Dacono went above and beyond the call and saved me from a terrible deal. I'm so…read moregrateful. I had bought a used Infiniti from another dealer. The AC didn't work so they sent it to Rickenbaugh for repair. Their service guys discovered that the car had been in multiple wrecks and was a mess under the hood. The repairs had been gum-shoed together, and never reported to a dealer, so they didn't show up on Carfax. They gave me the long list of issues, I took it up with the dealership that sold me the car, and they allowed me to swap for a slightly newer Infiniti that they then had the Dacono Rickenbaugh guys inspect thoroughly. The car was great, and I bought it. The Dacono Rickenbaugh service guys were wonderful. Their concern was personal, their information was thorough and detailed, and they made no attempt to influence me in any way -- just full disclosure, which is all I ever ask. I ended up with a great car. My deepest thanks to Brandon and Allen (Alan?) for their professionalism and outstanding customer service. They helped turn a bad deal into a good one, and now I have a wonderful Infiniti. Thanks again.

I came to see one of their BMWs, after a week of talking, i thought we finally came to an agreement…read morewith the price. We drove all the way from Denver, and when we got there, the deal we agreed upon was NOT what we saw there. Very upsetting experience with this dealership, I did not appreciate being led on and lied to, if what i was asking could not be done i would've preferred them to be honest with me so i could've moved on. Waste of my time.

One of the best service I experienced at a dealership. Nick…read moreDeSimone was very friendly and patient with us. He worked with us through every step of the way. He was not pushy or condescending like most car sales person. Valued us as a customer regardless of if we were to purchase as car from him. Because of this, we will purchase again with Nick. I've already given my friends and family his contact because they in the market for another car.

Long-time Lexus lease customers here. We came in to buy out our current lease with our own…read morefinancing already secured through PenFed Credit Union and let the dealership know in advance that we'd be bringing a certified check to close the deal. Rather than complete a straightforward transaction, our sales contact told us Stevinson Lexus of Frederick "does not work with PenFed," asked what rate we had, and offered to reroute our financing through one of their partner banks at a matching rate. That's a dealer reserve grab, not customer service. There is no legal or operational reason a dealer cannot accept a certified check from any bank for a lease buyout. Disappointed after years of loyalty.

We were in the market for a used truck and CarGurus lead us to this gem! Andrew was most helpful…read moreand super friendly! The truck we were interested in was just as advertised! G2 fixed a chip in the windshield and were very upfront! Everyone we worked with was extremely friendly and helpful (even answering a million questions!)! If you are in the market for a used vehicle, give this place a try! You won't be disappointed!

I just bought a 2026 Ioniq 5 from Stevinson of Frederick. Great prices and great customer service…read morefrom the whole team. Milad was an excellent and positive communicator through the whole process. Arian took me on a great test drive -- he was super knowledgeable and I loved that he came to talk to me after the process was over to give me even more information and tips and tricks as this is my first EV. Jesus made the financing part super quick, easy and transparent. The sales manager (sorry I can't remember his name) really went out of his way to make everything right and get me the car I wanted as quick as he could. These guys are a 100% top tier team. Thank you! -KentC

People are all very friendly. The process for starting a two-year lease was mostly smooth. Although…read morewhen I asked to actually read the contract I was about to sign, they made it very clear that they were not happy, and that no one really does this, and that it threw off their entire sales process. The service department again has very helpful friendly people, but their process and communication is really messed up. First, they have replaced their human phone receptionist with an AI. The AI is fine for simply setting up an appointment. But it is pretty useless beyond that. Once I made an appointment for service because my car was telling me it was due. After showing up once, forgetting my key fob, going back home to get it and coming back, they then told me that it wasn't really due for service, and that the car was wrong, but they offered to do nothing about resetting the car warnings. Recently I went in because a USB port stopped working. They told me that I would have to leave it for 5 to 7 days on the spot in order to hold a place in line. They said that it would be up to me to arrange a rental car through Hyundai USA, and then after renting it, I could "apply for reimbursement". They did offer to give me a ride to a car rental place. I understand that they are very busy, but if they know it's going to be a 5 to 7 day wait, it justifies me why they couldn't schedule an appointment at least closer to when they think they would be able to get to it. Also the fact that they have a hands-off approach to providing a replacement temporary car, means that I have to take my chances with meeting the requirements to get reimbursed by Hyundai USA. I'm going to search around for other dealerships who might provide a smoother warranty service experience.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

Great service and friendly staff. I am glad to have done business with Mile High! Thanksread more

My wife had wanted a golf car for a long time so when her 50th birthday rolled around she and I…read morevisited Brian at the Parker location. He and the manager made us feel very comfortable, showed us the inventory and explained all the features and options. We settled on an EZ Go refurbished model that is beautiful and everything she has wanted!. Brian was very easy to deal with and offered us a fair deal, free delivery and gave us an additional 6 months on the warranty. Go see Brian, you won't need to shop around! Thanks, Charlie & Janet

If you are like me and the thought of pulling your two children into a dealership to spend your…read moreafternoons waiting around for work to get done on your vehicle is making you feel stressed out...these guys are the ones to call. They come to you. They diagnose your vehicle and fix your issue at the roadside, in your driveway or pretty much anywhere. No need to tow your vehicle and pay the tow fee or the rental car fee or rely on dealership shuttle buses. Jason and Luke are extremely knowledgeable, honest and very reasonable on price. Next time you need work done, call these guys. You won't be disappointed.

From the owner: "Wherever you are -- at home, at work, at school or at play our goal is to provide you with…read morehassle-free car care, maintenance and repair. As a fully mobile service we have the ability to work on YOUR schedule -- not the other way around. Getting away from life's many obligations and responsibilities can be difficult, especially for a chore like an oil change or brake job. At Pro Tune Ups we will take care of your car at your location, quickly and economically. With our experienced technicians and attention to detail, we assure you our service will keep you on the road -- and make it easy to check ""car repair"" off your list."

Luis and the Service Staff were friendly, courteous and expedient getting my service done on time…read moreand explaining everything along the way. Just another reason I'm a Toyota customer. Great job and I'll be back for my next service when it's time!

I brought my 2025 Camry in for a TPMS malfunction warning on what should have been a relaxing…read moreSaturday morning. Instead, what followed consumed my entire day and left me frustrated, out $199, and completely let down by a dealership that had every opportunity to make this right. From the moment I walked in I was informed of a $230 diagnostic fee with no guarantee it would be waived -- even though my car is still under full factory warranty. The stated condition was that if the cause turned out to be something outside of warranty coverage, the full $230 would stand. When the service advisor came to the waiting area to ask about my tires, I mentioned I had recently had a winter-to-spring tire swap done at Discount Tire. She surmised on the spot that Discount had not properly reprogrammed the sensors and that because the cause was external to the vehicle, the warranty would not cover it -- but she would reduce the charge to $199 plus tax. No negotiation. That was simply what I was told. When I checked out and asked the service advisor what the $199 was for, her entire response was a single word: "Labor." No elaboration. No breakdown. Just "labor." For nearly $200 on a car still under factory warranty, I deserved better than that. The issue was ultimately confirmed as incorrect TPMS sensor IDs -- a programming problem, not a hardware failure. What made this experience truly infuriating was what followed. My invoice was so poorly documented that it contained no separate technician cause and correction notes -- just a muddled block of text that didn't clearly explain what was found or what was done. I needed that documentation to seek reimbursement from the tire shop. A completely reasonable request. Instead I spent the better part of my Saturday being passed around, ignored, and ultimately stonewalled. A separate representative who called me after the fact claimed that Discount Tire wouldn't have the equipment to reprogram Toyota TPMS sensors -- an assertion that is simply incorrect. TPMS programming tools are industry standard at every professional tire shop. This felt like a convenient deflection rather than an honest assessment -- and frankly, it was insulting to my intelligence. That same representative attempted to transfer me to Ryan, the service manager. The call dropped after six rings. Ryan never called me back. I then called him myself and left a message. Still nothing. A service manager who can't be bothered to return a customer's call says everything about the culture at this dealership. When I followed up by text requesting clearer documentation, the advisor acknowledged the invoice was inadequate and said she would relay the feedback to her service manager. No offer to correct MY paperwork. No follow-up. Just silence. On a Saturday. When I was sitting there waiting for help. I've since canceled my 15k service appointment and will be returning to the dealership where I purchased my car. I came in with a straightforward problem and a reasonable request. I left feeling dismissed, overcharged, and robbed of my entire Saturday. Stapp Toyota lost my business today over a documentation request that should have taken five minutes to fulfill.

They take waste oil! Only was in for about five minutes but the lady was very nice. Took my waste…read moreoil away. Clean store and nice big parking lot. Location is wrong on Google maps so it took some searching.

Headlights for a 2019 Ford Escape. I tried to figure it out myself but turned to the store…read moreemployee for help because their sign said to do that. Employee asked if I had reflector or projector headlights. He would not/could not help me figure that out. "That's why we just sell parts", he said. I took my business elsewhere.