First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Do you prefer an honest repair shop? I brought my daughter's Xterra in for new brake pads (she kept…read moresaying they needed to be replaced), and Tom went out to take a look. After a few photos, he advised that the pads were relatively new and did not need to be replaced! Wish I had this type of honesty and service on the East Coast!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Ben is wonderful! My son was having issues with his truck and getting it started. We knew it wasn't…read morea battery issue. We didn't have the means to tow it to Ben so Ben was kind enough to FaceTime my son and was able to help with the issue. Ben was kind and knowledgeable! We so appreciate him!

I've had my Lexus serviced by Ben several times. He's an awesome mechanic and very honest. I once…read moretook my car to the Lexus service dept and was given an entire list of things that needed to be "fixed". I took my car and the list to Ben. Turns out most of the repairs were unnecessary. Saved me a ton of money. Highly recommend Ben and his shop.

Wow! I love these people!! amazing service, kind, honest, so so so grateful... thank you!!read more

Horrible!!! Used…read morethem for possibly 5 yrs servicing 4 different cars. They are good at general mechanics. But complex, No!!! Here are 4 situations that made me see new mechanics: 1.) 8 yrs ago, I overheated the engine and cracked the block on my 1984 Landcruiser. They rebuilt the engine, for about $8,000.00. While in the process, Tim claimed the bottom did not need rebuilding. So they closed up the engine. But I was now burning oil. 2 Qts/ 500 miles. They refused to fix the problem. Tim blamed that I told them to not rebuild the bottom end of the engine. (Ask him about it!) 2.) Just last month, Feb 2026, the catalytic converter on my Landcruiser started to fail. They installed that about 6yrs ago, for about $1,200.00. 3.) 2006 V70,Volvo had a small radiator leak. I brought it in each of the 2 times the Low Level light went on. Each time, they could not find the leak. The 3rd time I brought it in was because the radiator blew and the car overheated. I told them to check that I had not cracked the block before repairing the radiator. They repaired the radiator first., about $1,200.00. Then determined the block was cracked. (Rebuild by Swedish Motors was $6,000.00.) 4.) 2009 S80 Volvo. Had them look at this car to see if it was safe to buy, for my 17yr old daughter. The results of their inspection was "it's in great shape". 1 yr later the transmission went. And I found out that this was the one yr Volvo used a Ford impala transmission. No replacement parts, used or rebuilt transmissions were available, per Swedish Motors. I had to scrap the car. When I confronted Tim and Tyler that they should have known this about this model they said that was something I should have known about the car. NOTE: These guys do not deserve those big stickers on their front window that say Toyota and Volvo. Call me .... Dave Longmont, Co 720-745-9460

We had another repair shop tell us we needed a new transmission, we wanted to get a second opinion…read moreso had it towed to CVG. William was extremely helpful. They were able to get it in right away and discovered that the previous shop had not completed a job properly which was making my truck unable to run. William explained the entire process, was thoughtful in not wanting to throw the other shop under the bus (even though it was clearly their mistake), and helped save us $1,000s! He was even helpful when I went back to the previous shop to get them to reimburse me for my expenses (which they did). Highly recommend them as an ethical shop, not taking advantage of customer with no mechanic knowledge!

5 Stars - Honest, Professional, and Saved My Mother's Day…read more I can't say enough good things about Carbon Valley Garage. After receiving an outrageous $8,500 estimate from a Denver mechanic while stranded on Mother's Day, I had my 2017 VW Tiguan towed to Carbon Valley. Their inspection was detailed, honest, and thorough. They discovered the noise I heard was caused by a rock stuck in the driveshaft -- not a broken turbo as I was told. They removed the debris, topped off fluids, checked all systems, and only found that the brakes needed replacement -- which they completed for $1,270. This shop treated me with respect, transparency, and integrity. I'm a senior woman, and I felt completely at ease with their service. I now know I can trust them with any future repairs. Thank you, Carbon Valley Garage -- you've earned a lifelong customer. -- Linda A., Longmont, CO

Very knowledgeable, gave honest assessment, I appreciate their customer commitment. Gave me…read moreoptions no pressure,

My dad came into town for the weekend and had some truck issues. JP's garage got his car in very…read morefast, diagnosed, and fixed the issues in about 24 hours. Very professional and friendly. Highly recommend

Every one there was professional and wonderful!! So impressed!! Great job! And also as an aside,…read moreall of them seemed happy to be there!!....not kidding I haven't seen that in a long time

These guys are so kind, helpful, and full of integrity. I pulled up just after they had closed, but…read moreJay (the owner) was kind enough to help me with my problem real quick so I could get back on the road safely. And on a holiday no less! Thank you thank you thank you.

I called this place 10 times today and they never called me back. They did full brake job on my…read morevehicle and now the brakes are squeaking after having spent a lot of money. I stopped by the place and there is a sign on the door that states they are closed forever! Well, that just sucks because I spent all this money and my brakes are still not right.

This message is for those friends that like an Auto repair shop that will not rip you off. Karen…read moreand I highly recommend "All-American Auto Repair" in Longmont. How many repair shops will do a repair and not charge you? We had our 2018 Honda in their shop today to check the A/C as it was not putting our very cold air. They checked it out, no leaks but they added R134A refrigerant and sent us on our way with no charge. Who does that now a days? Back next week to ensure no leaks. Thank you, Shawn. I love ChatGPT and asked it how I should thank them. Following is what AI says I should say: "Subject: Heartfelt Thanks for Your Kindness and Expertise Dear All-American Auto Repair I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional service you provided in fixing my car's A/C. Your generosity in not charging me for the repairs is truly touching and speaks volumes about your dedication to customer satisfaction. The comfort of a functional A/C during these scorching summer days cannot be understated, and your team's expertise in diagnosing and repairing the issue is greatly appreciated. Your kindness has not only helped me but has also reaffirmed my trust in your establishment. Please accept my heartfelt thanks for going above and beyond to ensure my vehicle was in proper working condition. Your outstanding service has earned my respect and loyalty as a customer. Wishing you continued success and prosperity in your business. I will not hesitate to recommend your auto repair shop to friends and family in need of reliable and compassionate service. Thank you once again for your exceptional assistance. Warm regards, DeWayne Drummond"

Brandon and Brogan are a dynamite team with superb customer service and highly competent…read moreprofessionals all around! I HIGHLY recommend this for all RV maintenance and repairs. Easily the best RV mechanics in NoCo! Their prices are competitive, and their service is unmatched!!!! To top it off, they and their team are great men to work with! Keep it up!

Service was amazing! Very professional guys that know what they're doing. Got me in super quick and…read morehad great communication throughout the entire process. Couldn't recommend enough!

These. Guys were great. Took my sercice request and diagnosed my vehicle out in no time. Honest and…read moregood value. Highly recommend!

All of the previous reviews are accurate. This shop deserves all of their 5 stars! Friendly…read moreservice, fast work, and honest.