Absolutely wonderful care. The best rheumatologist I have seen since I was diagnosed years ago. Dr…read more Pone does not just put you on a medication or unnecessary lab work and communicates her thoughts and concerns clearly. There is no confusion when it comes to her treatment plan. She won't abandon you in the middle of your treatment because your case is too hard or other doctors have failed you and left you with little to no help. Her office has an old school feel too it. Reminiscent of the way single office practitioners use to see their patients . Parking is tough but her office lets you know where to park. Dr. Pones main objective is caring and helping her patients. The only down side is the insurance. She only takes commercial insurance and does not take state insurance plans. She only works with the insurance companies that actually cover the medications you need and if they won't she will fight until they do. I am very lucky to have her as my doctor. I cannot thank my son enough for finding her for me.

Quick appointment turn around, very thorough and smart. Would definitely recommend who is looking…read moreto be seen. I see her for Rheumatoid Arthritis.

Dr. White is the best general practitioner we've had. He is professional, knowledgeable, and…read morepersonable. His staff is also very easy to take and do what they need to do to make the visit go quickly and well. We have had him as our doctor for about a year, and both my husband and I think he's terrific!

This has been my primary care provider for many years. It's within walking distance of my house. It…read moreis a training center for UB MD. There is a supervising physician and physicians in training. The physicians I've had over the years have all been top-notch. The care provided to me has been excellent. Why one star? The waits and confusion I can live with. Those would have knocked my review down a star or two from 5 stars. While the staff is sometimes harried, they have always been caring and nice. It's the billing that gives them a one star rating. You will see my pic of the stack of bills and correspondence trying to get them to correct their bill. After multiple notifications from my insurance company that I owe them nothing, they just sent a bill to me for $58.56. It's not worth fighting. I don't owe the money, but I will pay it. I'll be searching yelp for a new primary care physician.

Trash! Garbage on a Thursday morning! I feel sorry for the Ppl in the community who have to go to…read morethis place for medical needs and treatment. I wouldn't recommend this place to a dead rodent .. Go else where if you can, you'd be better off, it's sad to have to report and do a review in such disappointment as a prior heavily unsatisfied patient. If you have Medicaid as health insurance, you'll probably be given this place as an option which is unfortunate, best of luck and prayers for anybody utilizing this place. I wish I could give negative stats.. they don't even deserve the 1 star I am forced to choose.

Edited (summer 2015) to downgrade a star. The office staff is no longer as helpful as they used to…read morebe, and the 4th star was for them. Drs are good though. The Drs here are good. They spend time with each patient. As much time as needed. The care my family has received here has been thoughtful and caring. It's a family practice so there are often all ages in the wait room. There's a children's play area. And the selection and variety of magazines may be the best in Buffalo. But the wait room, which is spacious with lots of chairs and magazines, now has a crazy loud TV with commercials running all the time. Why do these offices think we want this noise at the dr office? People sitting here are often not feeling well and may have headaches. Can you imagine the upcoming flu (often with headaches) season sitting in a loud room? This is just noise. The children feel the need to talk (shout?) over the tv. It just gets louder and louder. I'd never come here if I was actually sick. I'd call and ask they meet me outside or turn off the noise. Honestly. 0 stars for the tv in the wait room 5 stars for actual Drs 3 stars is the ave.

I've been going to the location on Hopkins for a few years now. About a year ago, my doctor had a…read morebaby and has barely worked since. Every time I call, they say she is only in "a couple mornings per week." I called at 10am one day and they said she was already gone for the day. Basically, she's never available. If you get sick, you can't call a person. You have to leave a message and receive a call back. The recording states that the triage line is for medical questions only. When the nurse called me back, she couldn't offer a single piece of advice or feedback on my concern. So much for the line for medical questions. She said I had to make an appointment with a resident. I said I wanted a non resident physician and she told me no. I do not want to see a resident, sick or not, and was not very happy that they wouldn't uphold a request. They offered an appointment with my doctor two weeks away, since she wasn't going to be in until then. They shouldn't allow doctors to work so few hours per week because they can't provide quality healthcare. They also shouldn't force people to see residents or not offer alternatives. When you start with the practice, they never tell you that you'll never see a non resident when you're sick. I will not be going back.

The staff at the Conventus building outpatient Kaleida lab are friendly and helpful. The seats in…read morethe waiting area are distanced according to guidelines. The staff wear masks. They were also gentle and soothing to my child, who struggles with getting bloodwork done (approximately once a year). Those entering the building are required to have face coverings according to current COVID safety guidelines. Adults are required to have their temperature scanned by a tablet, children have their temperatures scanned by a medical professional stationed at the security desk on the main floor. We utilize street parking over ramp parking, as parking is not validated for outpatient visits.

Quest diagnosis at 1317 Jefferson avenue, Buffalo. At this lab all the staffs are wonderful but…read moreKay, she takes the cake, Kay is the most amazing lab tech I have met in a long while, I mean this lady give quality service, she is friendly, professional, speedy, constantly checking on the clients in the waiting room and giving us up dates. I did a walked in visit on April 10/2026, and I thought I would be there for hours, OH NO! Kay got me seen in record breaking time frame, I appreciated her speediness so much. Thank you Kay, for your care, you made me feel like I mattered, quest needs more caring staff like you, you rock!, keep up the excellent work.

Amazing staff. Made me feel taken care of. My phlebotomist was always checking in to make sure I…read morewas doing okay. Told me how long results should take. Overall great experience.

My niece was admitted for a blood infection last Thursday. She went two days without food - and…read moreonly got food because I called the cafeteria to get her some. They apologized and said they were short handed. She has been feeling better for several days, and has been told she was going home "tomorrow" for the last three days. They said they needed to run a certain scan before they would release her and apparently it took three days to do it. It is now Friday, scan was done yesterday. She thought she was getting out last evening, and then they promised her today she would go home. Now they told her insurance has not approved her home health care, and she won't be going anywhere - Monday at the soonest because insurance company won't be able to approve it until next week. This poor 41 year old has stage 4 cancer and two small children at home she hasn't seen in over a week. I've called to talk to medical director, the CEO, her doctors and left messages. No call back at all! This place has done more harm than good for all of us.

The hospital has lovely employees, well-trained staff, and world-class equipment. What they lack…read moreis private rooms. Every time a loved one comes here for care, the room-mate is a dementia patient who becomes delirious and sets off bed alarms All. Night. Long. Realistically, this is outside the staff's control, but it's not outside the Board's: Other hospitals have reduced the number of rooms to improve the patient experience for those who are not demented (and need rest).

Absolutely the Best Massage Therapist Around!…read more I've been seeing Jeremy Springer for years, and he is truly the best massage therapist I've ever worked with. His deep knowledge of chronic pain relief, sports massage, and therapeutic bodywork has helped me eliminate pain in my arthritic knees, shoulder, and even my psoas muscle--something other professionals never even addressed properly. He is extremely skilled, intuitive, and caring. Each session is tailored specifically to what my body needs. Whether you're looking for relief from arthritis pain, muscle tension, sports injuries, or postural imbalances, this is the person to see. His understanding of the body and how to help it heal naturally is second to none. I always leave feeling pain-free, rejuvenated, and aligned. If you're searching for therapeutic massage, pain management massage, or a truly healing touch, look no further. This is professional, compassionate care at its finest. Highly recommend to anyone who wants to live pain-free and restore mobility and well-being!

Jeremy is an extraordinary masseuse. For years, I have been told about what was wrong with me, and…read morecountless massage therapists tried to talk me into this or that additional gadget or modality. The massages weren't bad, but I was left with a sense of something profoundly amiss and my fault. But Jeremy, in addition to the depth of his knowledge and his overall care for his clients, shifted the conversation and the work to a more constructive 'here's what's happened and here is how we start to undo it' discourse. For which I am grateful and through which I am recovering.