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    Erik Story Art Services

    5.0 (8 reviews)
    Open 8:00 am - 6:00 pm

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    Teak Warehouse

    Teak Warehouse

    3.7
    (18 reviews)
    1996.2 km

    Teak Warehouse provides the best customer service and luxury outdoor furniture. I've been working…read morewith Dixie and she always goes above and beyond. We had a big delivery to Nicholson Canyon and although the big trucks could not make it up the narrow steep hill she quickly made arrangements to have an outside vendor with smaller trucks do the delivery. I am so grateful for her service. In addition Victoria, Sales Manager is very knowledgeable on their outdoor furniture. She made my purchase of cushions for the 4 club chairs we bought at the recent sale very easy. Their outdoor furniture is definitely the best quality and their wholesale price and sales price is definitely competitive. I definitely recommend Teak Warehouse to anyone looking for luxury and quality for their outdoor space.

    I recently had an unexpected and frustrating experience at Teak Warehouse that I think others…read moreshould be aware of. While the furniture is undeniably beautiful, the customer service was surprisingly poor. I purchased five items during their anniversary sale, where everything was sold "as is." After dealing with an overcharge on my credit card, I was told I'd receive a call the next day to schedule delivery, which I paid $99 for. That call never came until I followed up on social media three days later. It wasn't until August 27 that I finally heard from someone to schedule the delivery. On September 11, the delivery arrived, but one of the pieces was not what I had ordered. I immediately called customer service and sent photos of the correct item. They did offer to refund the incorrect item, but instead of taking ownership, they made it seem like they were doing me a favor. I also requested a refund of the $99 delivery fee, since the service I paid for (delivering the correct items) wasn't fulfilled. Later, I saw some internal emails by mistake, and it became clear they had no intention of refunding the delivery fee. The whole interaction left me feeling disappointed and puzzled as to why they wouldn't just refund such a small fee to keep a customer. Despite being excited about the furniture itself, this experience has soured me on purchasing from them again. My advice: take photos of everything you buy and be prepared for potential issues. If they're willing to lose a customer over $99, it raises concerns about their overall business practices.

    Photos
    Amazing selection of teak.
    Amazing selection of teak.
    A Sale you don't want to miss!
Sept 8th - 10th.
At both showroom locations.
Hours 10am - 6pm.
Come join the fun!
    A Sale you don't want to miss! Sept 8th - 10th. At both showroom locations. Hours 10am - 6pm. Come join the fun!
    Even more Teak

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    Even more Teak
    HomeGoods

    HomeGoods

    3.8
    (162 reviews)
    3.9 km
    $$

    This Home Goods store is located in El Segundo near Whole Foods…read more I was looking for some throw pillows for the new year and found a large selection organized by color. There were a number of Ugg pillows in neutral colors. I brought a picture of my sofa with me to refresh my memory while shopping. One of the salespersons on the floor gave me his opinion on which colors to buy after showing him my picture. I ended up getting 2 to compare when I got home. Returns within 30 days for a full refund, or store credit after that time. Note that they charge 10 cents for paper bags now.

    With Halloween in the rear view, it's about that time of year to see who has great Christmas…read moreproduct, especially at reasonable prices in light of this economy. Don't know about the rest of you, but I have to watch it and keep things on a reasonable budget. And so this review will center on Home Goods' affordable Christmas product and or the lack thereof. Immediately upon entering this Home Goods in this expensive and upscale area, you are blown away by the sheer diversity here. When I tell you that every single ethnicity is represented in terms of those who work here as well as the shopping clientele or patrons themselves it comes as no overstatement. Suffice to say the word is out amongst everyone wide and far that this particular location has ample product-holiday stuff being key among that for the current season we are entering. Once inside, you have to love the fact that every other few minutes someone gets on the PA system and commends a shopper on making a contribution to various food banks. In light of the fact that over 40 million Americans lost their snap benefits, every little bit helps. What many don't realize is the rippling effect the lack of SNAP benefits has not only on the food recipients themselves, but also on the grocery stores you frequent. They too are now not getting anything. A voice comes over the PA system and says something to the effect of "shout out to such and such who just donated to such and such a food bank". They then end the announcement with a funny little "whooo hooo" howl. Lol Now on to the product itself. There are tons and tons of Christmas and holiday items, so much so that even the pictures may not do them justice. In any case, I'll let you all decide on what products you would get, but I know I'll certainly be back. Now let's talk people, and the sheer amount of them. You'll definitely want to avoid this joint during weekends if you're at all claustro or human phobic-lol. I myself love the crowds, particularly around this time of year. But then again I came up that way. But if you like going solo, are in a rush, or just don't want to be tapped or accidentally brushed upon in any way shape or form, your best off coming early in the week. Within the 30 to 45 minutes I was in the store, I must have been bumped either on my person or on my basket at least four or five times. But as stated before, I'm all good with the crowds and human interaction, even though I'm giving serious consideration to consider dating an android that looks like C-3PO with a wig, but more on that later.... So I ended up having to take a call from family that took me out and away from this store, but I'll certainly be back soon to take advantage of some of the great discounts. All in all this was a very informative and worthwhile experience. I had never been in a Home Goods store prior to today.

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    HomeGoods
    HomeGoods
    HomeGoods

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    Ashley Store

    Ashley Store

    2.7
    (802 reviews)
    2.0 km
    $$

    We had a no pressure purchase at this furniture store location…read more Happened upon a President's Day sale - had seen mention of it on social media with an in-store candle making craft session - when we were nearby at Home Depot. Stopped in and the prices were too good to walk away from. Kids had fun with the candle making. And we adults had peace of mind crossing off a long aging to-do item of getting new couch and sofa. Win-win all around Delivery guys were decent. We rescheduled when we realized another day was better for our schedule - they were easy to contact for reschedule. On the day of delivery, they texted that they were going to be a little outside the planned window. When they arrived, one strong guy single-handedly took the couch and then sofa off the truck on his head. Amazing. He and a coworker then attached the couch legs with the fastest drill gun work I've seen. Felt like I was watching formula one pit stop work. They took away all the packaging and arranged the couches as I specified. I inspected the furniture and gave them a thumbs up. Done in less than 10 min. Worth the $99 delivery and set up price tag. The tenured in-store rep advised I do this $99 white glove delivery vs the $59 delivery without set up as a preventative measure. I get to inspect the furniture and have the delivery men take something back if not up to par. If anything was wrong with the $59 delivery only, I would be on the hook myself to take the furniture back to the store. I don't have a truck to haul back furniture that may have damage. Made sense to me. I appreciated his advice. And hubby could not have assembled the couch feet in mere minutes. Worth it The newly unpacked couch and sofa let off some chemically smells. We left the windows open for a few hours to have them air out. Smells subsided quickly. I am now watching to see how the furniture ages. Will report back if problematic

    Went into the store to look for Rugs and console unit. Not…read moreone person said hello or we will be with you. 10-15 minute walk around the guy sits and the exit have a great day. Same guy that saw me walk in. Hilarious!!!

    Photos
    Ashley Store
    Extreme sagging in mattress after only 3 years
    Extreme sagging in mattress after only 3 years
    Ashley Store

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    West Elm

    West Elm

    2.6
    (17 reviews)
    4.2 km

    We ordered furniture in October of 2025. A large order. The date kept being pushed back until…read morefinally February of 2026. Furniture was delivered, we requested the white glove delivery. They unboxed my husband's chair and it was broken. They set up the oversized chair, which so far is fine. The pull out sofa bed was set up as well. The ottoman was not in the delivery. Within one week the sofa was broken. Screws and hinges popped off. Husband contacted West Elm and they told him a part would be ordered or a new couch ordered by May. So, he does not have a chair to sit in, we cannot fold the bed up since it is broken so our living room is not usable, and we do not have any guarantee that this issue will be resolved anytime soon. I do not recommend this company. Prices are high and you do not get what you pay for. Customer service is non existent and quality of product is poor. I think we will return couch and go to Living Spaces.

    Since you can't leave a review on the website (shady) I had to resort to yelp. We ordered a set of…read moretwo gold sconces over the holidays online for a bathroom remodel. When they arrived, the finish was extremely yellow and did not match how they were represented online, so we returned them in the exact condition they were received. West Elm only issued a partial refund, not even the cost of one sconce. After calling customer service three separate times, they refused to refund the remaining balance, claiming they only received one item. Here's the problem: The original order itself was confusingly labeled "1 of 2," and the return label they provided said "1 of 1." We followed their instructions exactly and returned both sconces. Their internal scanning or labeling error is not our responsibility. Despite this, West Elm refused to resolve it, forcing us to contact our bank to dispute the charge. This experience felt incredibly shady and frustrating. Between misleading product photos and poor customer service that refuses to take accountability, I will not be ordering from West Elm again. I strongly recommend others be cautious, especially when ordering multi-item sets or making returns.

    Photos
    West Elm
    West Elm
    Sofa

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    Sofa

    Erik Story Art Services - homedecor - Updated July 2026

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