Even for a smaller job like mine (2 sall bedrooms and a staircase), John went far above and beyond…read morethe call of duty. He gave me an incredibly reasonable quote based on photos sent to him. Via text we set up an appointment, and he was not only on time but also courteous. He texted me his timing twice before he arrived to make sure I knew what his arrival would be. He assessed the job thoroughly, even getting on the ground to feel and smell certain areas that were slightly more heavily stained. He then pre-treated difficult areas and proceeded to power wash the job as promised in the time as estimated. He was punctual, courteous, and polite throughout the process. I couldn't have asked for a better worker. Three days later the stains are still visibly absent. The carpet is now completely dried and I couldn't have been happier with the entire process. I would not hesitate to call this company again for any job, big or small. They will definitely beat anyone's price and I think their abundance of five-star reviews proves they know what they are doing and deliver on promises.

John was on time showed up did a great job, my carpets cleaned. Can't believe I waited eight years…read moreto clean them, but I did they look great very happy will use him again hopefully before eight years. He also did my neighbor's living room and dining room while he was here. I did notice after some time the Carpet didn't look so great after it dried. Honestly, I don't know if it's better to just rent a steam cleaner or have somebody do it

2nd time using Crystal Carpet Care. I'm very happy with the results. They cleaned 5 rooms and a…read morelarge area rug. Technician was friendly and informative (I think his name was Moe?) great customer service throughout the process. See you guys again next year!

They arrived early, the technician was absolutely amazing. we had originally asked to have our bar…read morestool seats cleaned. He was super honest and said he'd try one before he cleaned them all because with the material it might not work. he tried, didn't look nice so he told us while he could clean them the marks would still be there. How honest is that to not upcharge us for something that wouldn't make a difference. the rest of the rugs look wonderful. best they've looked in months. for sure will call them again.

5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

Wow!!! I mean wow!!!! Guy made my carpet look brand new! He did my living room, guest bedroom and…read moremaster bedroom in my retirement apartment, and he took away all the small spots that were in the living room where I eat over in one corner. He took the few spots that were in the master bedroom. AND....the bedrooms were dry 3-4 hours, and the living room should be dry in 4-4.5 hours! My carpets have never been that dry, that fast. Guy was good at everything, including texting to let me know he was 10 minutes from arrival. I don't think you can go wrong with Guy! If there were 10 stars, he would have gotten them. (I am a senior and don't know much about sending photos with my phone, so sorry I can't add a photo of my lovely carpeting.)

Excellent work by Lucas. He was polite, efficient and our carpets look like new.Ask for Lucas to do…read morethe job. I highly recommend J&M to do your rugs/carpets.

Ricky was personable, knowledgeable and efficient and the carpets look like new now! I truly was…read moreamazed when I walked in saw how much better the carpets look.

It was an excellent experience. The person was on time and very fast amd efficient. He did a great…read morejob, no meesy clean up wa needed.

The technician that cleaned our carpets was very friendly and professional. He answered all our…read morequestions and completed the work much quicker than we expected. Thank you, Rich C.

Requested carpet clean for living and dining area. Very easy to schedule online. Pretreated some…read morefood grease stains. Always does a good job. Price is reasonable too.

I am a realtor/property manager/home owner and have used Brothers MANY times. Gary is the absolute…read morebest! Always on time, professional, and WOW - gets carpets cleaner than anyone else I've ever worked with! I could not recommend Brothers more highly... Having someone I know without a doubt I can recommend to my clients is so important and I am so grateful for Gary! Check out these pictures for a before/after of an incredibly difficult job I gave him recently. AMAZING work. The owner was so happy she nearly cried. Best carpet cleaner ever!!!

Kal came to our house on a tight schedule (before our summer guests arrived the next day)…read more He and Abraham carpet cleaned the limited area we requested and cleaned all our ducts. I guess we hadn't had the work done for a while - they found a tennis ball and lots of gravel down in the floor ducts! Responsive, cheerful Pros - that's what we were looking for. Thanks!

From the owner: PNW Carpet & Duct Cleaning is your trusted partner for comprehensive cleaning services in Tacoma,…read morePierce County, Washington, and the surrounding Pacific Northwest region. BBB accredited, we specialize in carpet cleaning, upholstery cleaning, dryer vent cleaning, and duct cleaning to maintain clean, healthy, and comfortable indoor environments. As local experts, we offer round-the-clock services to cater to your needs whenever you require them. With a commitment to quality and customer satisfaction, PNW Carpet & Duct Cleaning ensures your home or business stays fresh and safe.

This was our 1st time using Excel carpet cleaning, Inc and it was excellent service! Ian was our…read moreservice provider and he provided exceptional customer service. We had a lot of urine stains from our cat and he was extremely knowledgeable in explaining what to expect. This Company specializes in pet stains and he did a wonderful job. Also, he was so kind and put me at ease about the condition of our carpets. Thank you Ian, and Excel! Betsy M.

It was refreshing to hire a company that actually knows what it is doing. Mike and Mary of Excel…read moreare exceptional. I have used another carpet cleaning company but they failed to remove some adhesive strip residue so I hired Excel. They showed up on time, assess the damage and applied the appropriated cleaning agents to remove the adhesive without damaging the carpeting. Excel keeps up to date on the latetest and most effective methods to get your carpet clean. Mike said we clean it or we don't charge. I wholeheartedly receommend Excel Carpet cleaning and will use again when the need arises..

I just moved into a new home so we had to clean our old place. They cleaned the carpets and did a…read moremove out cleaning service for us. They did a great job and their prices are really good! I'm a very happy customer. I would definitely recommend this company. Thank you!

Lack of quality of work. Incomplete performance. Had to redo the cleaning myself which took time I…read moredidn't have. Stainless appliances not cleaned, granite countertops not cleaned, fireplace hearths not wiped down as requested, garden window shelves not cleaned etc. Cleaner had one spray bottle and a towel, no supplies. I was there for 90% of the time she cleaned. She left right after I did. The owner was willing to come back but I did not feel I could rely that the job would be done correctly so opted to do it myself. Had realtor coming to take pics and had no time to spare.