Ricky was personable, knowledgeable and efficient and the carpets look like new now! I truly was…read moreamazed when I walked in saw how much better the carpets look.

They did a great job! I will definitely hire them again. They were easy to book, arrived on time,…read moreand had a fair price.

Joseph was phenomenal. The carpets look better than when I first moved in. He was very friendly and…read moreanswered my questions. A+.

Mike, did a great job arrived right on time at 12:00. The cleaning came out great and the price was…read moregood. Its a pleasure to do business with such a well organized organized company. Charlie B Bellevue WA

5 stars, and honestly they're so well deserved…read more This is my second time booking with them, and Guy has come through for me both times. The first time, I was super pregnant with my first baby and had a couch from my old apartment that had all kinds of smells trapped in it. By the time he was done, they were completely gone. Fast forward to now -- pregnant with my second, and we fostered a puppy for a few months on top of having a toddler running around. Between the accidents, the spills, and just the general chaos, my heightened pregnancy sense of smell had me noticing every single thing. After Guy was done, the house smelled brand new. I couldn't believe the difference. He was quick, thorough, and so easy to work with. Reasonably priced, and on top of communication from the very beginning. I also really appreciated how sweet he was with my 3-year-old -- talking to him and answering his curious questions while he as working on the stairs. So kind, so professional, just an all around great experience. Guy Sr., if you ever see this -- you raised an exceptional young man. We'll absolutely be back. Thank you again!!

Wow!!! I mean wow!!!! Guy made my carpet look brand new! He did my living room, guest bedroom and…read moremaster bedroom in my retirement apartment, and he took away all the small spots that were in the living room where I eat over in one corner. He took the few spots that were in the master bedroom. AND....the bedrooms were dry 3-4 hours, and the living room should be dry in 4-4.5 hours! My carpets have never been that dry, that fast. Guy was good at everything, including texting to let me know he was 10 minutes from arrival. I don't think you can go wrong with Guy! If there were 10 stars, he would have gotten them. (I am a senior and don't know much about sending photos with my phone, so sorry I can't add a photo of my lovely carpeting.)

Even for a smaller job like mine (2 sall bedrooms and a staircase), John went far above and beyond…read morethe call of duty. He gave me an incredibly reasonable quote based on photos sent to him. Via text we set up an appointment, and he was not only on time but also courteous. He texted me his timing twice before he arrived to make sure I knew what his arrival would be. He assessed the job thoroughly, even getting on the ground to feel and smell certain areas that were slightly more heavily stained. He then pre-treated difficult areas and proceeded to power wash the job as promised in the time as estimated. He was punctual, courteous, and polite throughout the process. I couldn't have asked for a better worker. Three days later the stains are still visibly absent. The carpet is now completely dried and I couldn't have been happier with the entire process. I would not hesitate to call this company again for any job, big or small. They will definitely beat anyone's price and I think their abundance of five-star reviews proves they know what they are doing and deliver on promises.

Great service! Hard working and beautiful results. Will definitely hire again. We cleaned our…read morecarpets and couches.

We did the cleaning for entire house before moving in. The carpet looked very nice after, so both…read moreme and my husband are very happy with the service! Also, it was super easy to schedule and communicate. The technician was super nice too!

We hired them to clean our recliner, love seat and sofa after seeing the positive reviews. We were…read morevery pleased as we felt he did a fantastic job. Our four year old furniture set that hadn't been cleaned since we bought it, looks brand new! He also took care to shampoo the carpet where the furniture was kept. I highly recommended this service. Two thumbs up!

I'm a Seattle native, and I've been bringing my rugs to D.A. Burns for decades -- which is to say,…read moreevery time I had a rug that needed cleaning. Many years ago, when I had my first Oriental rug, I did some searching for a company that specialized in cleaning Oriental rugs, and that's how first found D.A. Burns. Ever since, whether it was an Oriental rug or just a wool rug, I brought them to D.A. Burns because I knew they'd do a first-rate job. Other factors I appreciate: the clarity of their pricing and the reliability of the estimates, the friendliness and efficiency of the staff, the fact that they carry the rugs to and from my car, the ease of parking. Last time I brought in a rug, it was ready for pickup several days before the date promised. All in all, a great business to support!

Dropped off two rugs, one medium sized one runner for cleaning and minor repair…read more Very satisfied with results and experience was great. Rugs look great, I thought the price was fair, employees were great to work with both in person and online. I also loved seeing their Ballard site, someone actually briefly explained the machine to me. Got new carpet pads cut out, maybe a bit on the pricey side. Couple of small glitches: 1. The work order wasn't fully entered in the first email I got after dropping off the rug. Corrected promptly after I let them know. 2. I paid for the order and was supposed to get an email with the payment receipt, but I don't seem to have gotten it yet a couple days later. All in all, highly recommended.

Tom is the best carpet cleaner and upholstery cleaner in the pnw! He is very responsive, his…read morepricing is reasonable and he provides quality service. 1000% recommend their service.

It almost seems unfair to other carpet cleaners that Tom employs a careful combination of…read morewitchcraft, wizardry, and sorcery to achieve a supernatural outcome. If this were the Olympics they'd toss him out. If I were an industry analyst I would fear for the future of the carpet industry, as there is no longer a need to replace carpets, the entire economy might come screeching to a halt. In the meantime though, our home is suddenly looking real good and we couldn't be happier with his work. Our carpets now look pretty much as good as they did on the day they were installed. One more thing: in a city were most services are ridiculously expensive, Tom's prices are incredibly reasonable. Given the quality of his work, he's one of the best deals in town. Without question, he gets our highest recommendation.

Naked did a fantastic job of cleaning the carpets in 2 rooms and along the staircase of the home we…read morejust purchased. They look brand new again and the whole job only took about an hour or so. Mike is a very pleasant guy to talk to and even called back after our service to make sure we were happy. The actual carpet service is 5 stars, but for the experience overall I deducted a star because: 1- Our appointment was at 8am, and by 8:20 nobody had showed. I called Mike and found out that it was a 2 hr appointment window. I may have missed the fine print but I wasn't aware and had taken time off work to get this done. So if you're ordering, be sure you have a few hours to dedicate. 2- The main reason we wanted carpet cleaning was to eliminate an odor we didn't like (our home had sat vacant for about 2 years before we moved in). I figured a standard carpet cleaning would address this, but the tech told me we'd have to pay $40 for their 'odor neutralizer'. Of course we proceeded.... but that kind of deflated the whole experience for me. $40 seems pretty pricey for an odor neutralizer (for 2 rooms!). Otherwise the service was great. And with the current voucher promotion the price simply cant be beat! I still recommend them highly, just be aware of the above.

We were super pleased with our experience with Naked Carpets. They were able to get some pet stains…read moreout that had been in the carpet for years. We had tried everything we could to clean them, rented a carpet cleaner, used all manner of products, but Naked Carpets got the carpets looking like they were brand new. Will absolutely use them again when we need our carpets cleaned next.