I've used Clean Fast's service a couple times now, and they've been awesome. Joshua is very kind,…read moreprofessional, and responds quickly. The cleaning service is absolutely amazing. Their attention to detail is unmatched. I appreciate that they communicate. I highly recommend them, and will tell my friends and family about them. I've had quotes from other companies and clean fast is very reasonable. They really get the job done.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

Super easy to schedule the service. The cleaners were great, communication was great - all around…read moresuperb experience. Will be calling ALA Cleaning again!

I ordered a move-out cleaning for an apartment for a busy friend moving out of the country. Ben was…read moresuper-communicative and very specific and clear about the pricing options (not having seen photos of the apt.). He reconfirmed all before the scheduled date. My friend was delighted with the service. He said the two housecleaners arrived on time and worked continuously until the apt. looked "much better than when he moved in." I was very happy that this worked out so well and that my friend was so pleased with the result. Thank you, Ben and ALA!

Update: WOW! What customer service - the owner called right away and apologized for the…read moreinconvenience, offered a partial refund and said he would make sure in the future more cation is taken with these products that can cause this damage. Updating two stars to five! Could have been better. They stained my stainless-steel stove top by using EASY OFF Heavy-Duty Oven Cleaner. The reason I am giving them two stars is this it is more the fault of the product then the maids, but I think they should have been aware of the damage the products they are using could cause. Do NOT to use EASY OFF Heavy-Duty Oven Cleaner and make sure if you don't that no maid service you use does it can cause white spot stains on your stainless-steel stoves.

I ordered a deep cleaning when I moved out of my house. The professional team immediately…read moreunderstood what I wanted. They were very attentive and cleaned every corner of my house. I am happy and will now order them for my new home. Thank you!

I've used Maids Unlimited twice now and the ladies have either been early or right on time, work…read moreeffectively, and my apartment always looks great and smells great after. Would recommend!

I really needed help cleaning my apartment since I had neglected cleaning while juggling work and…read moregraduate school. I requested a deep cleaning of my apartment. Chris, the owner, responded quickly and provided information about the cleaning services. The cleaners arrived early and cleaned my apartment very well. They were very efficient! Highly recommend.

We've had them come out three times now to clean our 2 bedroom 1 bath home. I book with Carmen…read morethrough text and two women come to clean. They're really friendly and calm, and they always say hi to my dog lol. The first cleaning was a deep clean and it was honestly cleaner after they left than when we first moved in. I also asked them to do all the blinds that time, something that normally takes me forever, and they did it so fast, and it was so clean, it was such a relief. The next two times were regular cleans before parties, and each of those took them about 3 hours. For each clean, I pay somewhat more than what a few of my friends do, but they do such a great job so I haven't minded.

Booked with Carmen on Friday and on Monday she sent out two nice ladies to clean my condo. They…read morearrived on time and were there for three hours @ $80 per hour. They did an excellent job and worked very hard -- doing mostly a deep clean of the kitchen, bathrooms, etc. I don't speak spanish but their english was certainly good enough that I was able to communicate what I needed. I would recommend them to anyone needing either a deep or regular cleaning job. They are located out of Burbank but came to Pacific Palisades (which other cleaning companies wouldn't do). Not sure why -- the fires are out! Thanks Carmen!

These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

Absolutely phenomenal thank you so much!! We hired MaidServe for a move-in deep cleaning and they…read moredelivered above and beyond. Thank you so much!

Easy scheduling with Maid for LA at a reasonable price. Requested a deep clean of a vacant unit in…read moreWest LA (2 bed, 2.5 bath) plus a wipe down of all the blinds. Nara and her teammate came right on time and knew exactly what to do. The unit came out sparkling clean and they did a wonderful job. Would definitely call upon them if I need any cleaning work in the future. Thanks ladies!

I had deep cleaning done on my house for a total of 4 hours. The team of two did two bathrooms,…read morekitchen and partial of the laundry room. They took about an hour for one bathroom and I was a little disappointed with the laundry room as it wasn't completely clean. The first bathroom was pretty spotless which I loved. The laundry room still had plenty of cobwebs, however the floor was where most of the work went to. The ladies were very nice and listened to my concerns and requests. I'd hire them again.

Fantastic crew, they did a great job. Would recommend to anyone who needs a deep clean.read more

mid-tier cleaning at best. forgot some areas. probably wouldn't use them again. was missing some…read morethings after but could have been my fault. found some odd goo on the floor in my bathroom but probably toilet cleaner I hope?