Super easy to schedule the service. The cleaners were great, communication was great - all around superb experience. Will be calling ALA Cleaning again! read more

I ordered a move-out cleaning for an apartment for a busy friend moving out of the country. Ben was super-communicative and very specific and clear about the pricing options (not having seen photos of the apt.). He reconfirmed all before the scheduled date. My friend was delighted with the service. He said the two housecleaners arrived on time and worked continuously until the apt. looked "much better than when he moved in." I was very happy that this worked out so well and that my friend was so pleased with the result. Thank you, Ben and ALA! read more

Annually awful, barely cleaned. Do not trust them. Every if they respond and say it's lies, message and I will prove it. Don't waste your money. $500 down the drain. MOST IMPORTANTLY THEY BROKE CUSTOM FURNITURE AND DENIED IT. Don't trust their reply. They literally lied about the work they did and didn't want to give back money. They didn't do what was promised, period. As you can see from the photos, they didn't clean the floors, carpet, door mat, couch, or tv stand at all. Not even a little bit. read more

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Bika and Rose were amazing! They were efficient, fast, and did an excellent job cleaning my home. Not only was everything spotless when they finished, but they also went above and beyond by cleaning my patio and even uprooting dead plants from my planters--something I had been meaning to do myself for quite some time. They were professional, thorough, and incredibly helpful throughout the entire visit. I truly appreciated their attention to detail and willingness to tackle extra tasks without being asked. I highly recommend Pika and Rose and would gladly have them back again! read more

I requested a deep clean from ALA Cleaning and they definitely delivered. Their team arrived on time and stayed until the job was done. There were a few spots that I was specific about (windows, bathroom, etc.). They listened and showed me the spots after the clean to make sure I was happy. The cleaners were very nice and made me feel valued. Plus, very easy to schedule. All around- a good choice. read more

It is very nice and easy to work with ALA and their teams. Good communication and the work ALA performs is top-notch. Thank you for all the spotless cleaning! read more

Wonderful, efficient service! I was able to schedule an appointment only a few days out. They did a wonderful job deep cleaning, everything looks pristine. read more

Did a great job and stayed overtime to ensure the job got done on the same day as promised. Very responsive during the process as this was a move out clean for a larger house and I wasn't around most of the time. Would use them again. read more

Team did a great job coming into an unfamiliar house that was, admittedly, quite dirty, on fairly short notice. Were reasonably fast and efficient, friendly and enjoyable to have in the space. Ordered the deep clean and did notice some corners that got overlooked but cabinet faces were cleaned and we could leave the house for guests with a good conscience. read more

This was my first time ever using a cleaning service, but overall a great experience! Booking and paying was simple, communication was smooth throughout, and the price seemed fair for the time spent and the quality. I was very happy with the cleaning from Arlen and Kara! Definitely a nice quality of life boost that I will use again, thanks ALA Cleaning Services read more

I hired ALA Cleaning Services for a check-out cleaning for my 2-bedroom, 2-bath condo in Sherman Oaks, and I was extremely impressed. Coordination and communication were excellent from the start. Two women arrived and did an outstanding job. I was especially concerned about the showers--one had mold and the other was very dirty--but they handled it completely and left both sparkling. They also deep cleaned the windows, cabinets, appliances, and floors. The entire place looked fantastic when they finished. I originally chose ALA based on their glowing Yelp reviews, and I can absolutely see why they have such great ratings. I highly recommend them! read more

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Fantastic house cleaning service. We've had them in twice and the house feels like new. Highly recommend!

We had two young women come to our house this past week to do a deep clean. It took a long time and they had to come back the next day to finish. It was not cheap. But our house has never looked so clean. I've come to the conclusion that you get what you pay for. I'm going to continue to use these women to maintain the cleanliness. Hopefully, we will have better health as the dirt and dust is reduced, and our allergic reactions subside. If you have the means, I highly recommend this company. read more

The whole scheduling was easy and feels professional. The cleaning crew were thorough and I am happy with the result!

I hired ALA Cleaning Services for a move-out deep clean, and I couldn't be happier with the results. Azat and Fatima showed up right on time and got straight to work with impressive efficiency. I had researched a lot of cleaning companies before deciding on ALA. Most services I found only included basic vacuuming for carpets--even in their move-out packages. But ALA stood out because they actually include carpet cleaning and steaming (for an extra fee of good value), which was exactly what I needed. That alone made a huge difference in the final look and feel of the apartment. They thoroughly cleaned my bedroom, bathroom, living room, kitchen floor, and the carpet. Azat and Fatima didn't say much, but their work really spoke for itself--detailed, professional, and fast. If you're looking for a reliable move-out cleaning that goes beyond surface-level work, ALA Cleaning Services is the way to go. I'd definitely hire them again. read more

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I hired this company to do a move-out cleaning for my rental condo, including a carpet cleaning. They are one of the few cleaning services who also offer carpet-cleaning. The workers showed up when they promised to arrive and communicated with the help of an online translator. The administrator who booked the job and handled my payment communicated with me promptly and clearly via text messages since I was out of town and had to send a representative to meet them in my rental condo. The cleaning service seemed more than adequate, but we had one problem: the team didn't leave fans running or windows open to dry the carpet, nor did they instruct my representative to do so in my absence; as a result, the carpet smelled like mildew when my tenants arrived a couple days later. But Ben of Ecoclean/ALA Cleaning showed great integrity when I asked him to rewash the carpets for my unhappy tenants; he immediately sent over a team who re-washed the carpet and left fans and windows to finish the drying. I appreciated the professional attitude of this company and will probably hire them again in the future (especially now that we all know the importance of spelling out the post-carpet cleaning procedures). It is always refreshing to find service providers who respect their customers as ALA does. read more

We have used a lot of cleaning services through the years in a variety of homes (highrise apartments, small ADUs, large single family homes). ALA is the very best provider we have ever had. They are responsive and easy to coordinate with. Their rates are very fair. Quite frankly, for the quality of work they do, they are an absolute bargain. The two professionals who have worked on our 3-story home multiple times are named Kara and Zhanna. We have had the great fortune of meeting many great cleaners, but Kara and Zhanna are the two nicest, hardest working, and best people we have ever met. They are so good that we almost want to keep them a secret so that they're available next time we need them haha! But people this great deserve to become known. Hands down the best we've worked with. Lastly, I saw a 1 star review below for this business. It noted that the cleaners "didn't speak English," so communication was difficult. If I were you, I would completely disregard this review. We have now worked with ALA and Kara and Zhanna 3 times, and each time they were perfect. Maybe English isn't their first language, but communication is still never a problem, and their work quality is exceptional. 1000% recommended. read more

Excellent cleaning services. I needed a deep (spring) clean for my apartment and they did a great job. Arrived on time, communicated great with the help of a translation app, and followed all instructions/requests. Their rate was reasonable and I would recommend them and hire them again. read more

UPDATE: The company owner replied to my wife's review by deflecting blame onto us, claiming our apartment was dirty. Why else would we hire a cleaning service? He has now posted our address as a threat because he lacks the professionalism to take negative feedback. I have reported this company and its owner to YELP for violating the Terms of Service. I might add that YELP supports its customers and their reviews (see picture). We have somehow become extortionists and manipulators for being honest. The picture clearly shows YELP's stance on any owner's attempts to buy positive reviews or manipulate negative ones. We were told we would receive a refund only if we removed our 1-star reviews. The owner lashed out at my wife and me when we denied his offer. In my opinion, I STRONGLY recommend you think twice before hiring ALA Cleaning Services. read more

After leaving a review here, Ben did reach out to me to help address the situation. They sent an "all new team" of cleaners and addressed the areas that were missed and offered to do even more (vacuum again, etc.). I politely declined because I already felt awkward with a new team back to fix those areas for free. While the deep cleaning service did finally get there, I was a bit disappointed that I had to go through all of this to correct it. Not to mention, I was hounded by management to update my review ASAP (as to not drag down their rating). They came by this past Friday; today is Monday (it's not even like that much time has elapsed). Overall, I would consider using them again, and I feel like I did finally get my money's worth, but it involved some drama and coordination to get it to the level I expected. Lots of others seem thrilled with them, so maybe I just had an isolated weird experience - I'm willing to give them the benefit of the doubt as to not hurt local small businesses. read more

Best cleaners ever! I have tried quite a few cleaning services for large and small jobs, and ALA supersedes all others. Great quality, service, response time, and people. I have even referred them to others, and they have given the same feedback. Will definitely continue to use them! read more

We hired ALA cleaning for a deep clean of our ADU. They were fast, professional and left our place looking brand new. We had a fantastic experience with them and will hire them again for a deep clean of our home. read more

Ben and his team rock. They're so kind, receptive, and accommodating. Excellent price. Excellent service. Our place looks great! Ben is also so easy to work with. I had to reschedule last minute, and that was not an issue. He was so understanding about the situation. Need cleaners? I highly recommend ALA Cleaning Services. They are the best! read more

Amazing service. They were very communicative, quick, and efficient. They accommodated to my last minute request and their quote was very reasonable. I would 100% reach back out to them again! read more

Amazing move out cleaning services! Prior to our moving the business had very consistent, prompt, and effective communication. They kept us updated all along the way. On the day of the cleaning the ladies did an outstanding job. Not to mention the rates of this business is so affordable and reasonable. To summarize: Highly recommend- great customer service, cleaning, and communication. 5 stars all around! read more

We've had a very good experience with ALA Cleaning Services in the past -- their team delivered excellent, thorough cleanings that exceeded our expectations. However, on one occasion, a newer crew was sent, and the cleaning didn't meet the same high standard we were used to. When we reached out with our concerns, the company responded quickly and offered a partial refund, which we felt was an extremely fair and acceptable resolution. Overall, we appreciate their commitment to customer service. read more

5 stars - Reliable and Thorough Tried ALA Cleaning for a quarterly deep clean and was impressed. The $95/hour quote for two people was fair, and they did a great job on the bathrooms, dusting, mopping, and my studio all looked spotless. They even reached areas I usually miss and used a bathroom product I plan to get myself. Friendly, efficient, and worth it. I'll be booking them every quarter. The management team cares and called to make sure I was a satisfied customer read more

I'm genuinely frustrated with the deep cleaning service I received--especially given the cost and their glowing reviews. It's been a few days since we moved in, and I'm still finding areas that were skipped or barely touched. I ended up calling my regular cleaning lady, and she did a far better job in just a few hours. I hired this company specifically because they claimed to use a rotary machine for floors and had strong reviews. They sent a two-person crew to deep clean a 2,600 sq ft house we were moving into, with an estimated time of 5-6 hours. To be clear, the house was in rough shape and needed serious cleaning. I asked that all cabinets be cleaned inside. Right away, I noticed the cleaner wiping cabinets with visible food debris using the same cloth, not switching it out, and not using disinfectant. When I pointed this out, he shook his head as if I was being unreasonable--which was honestly baffling. Throughout the day, I had to repeatedly point out things they were skipping: the oven, the refrigerator (which still had food grime in it), cobwebs on the walls, dirty baseboards, and the stovetop--even after I'd already directed them to clean the oven. I just realized today they never touched the range hood because I forgot to remind them, and they never cleaned it on their own. That speaks volumes. As for the floors, I was told the rotary machine wouldn't be effective because of the texture and that they needed a proper scrub. That was fine--but then they showed up without the right equipment. The only scrubber they had was a tiny handheld one you'd use in a bathtub. After a bunch of back and forth with their manager via calls and texts, I was given two choices: stop the work and wait for them to bring the proper tool, or proceed with the rotary machine anyway, knowing the results wouldn't be great. Since I had movers coming the next day, I had no choice but to proceed. But honestly, showing up to a deep cleaning job without the proper equipment is unprofessional. To their credit, the manager did reduce the final charge by one hour. I appreciated that gesture, but unfortunately, it doesn't make up for the overall poor quality of the work or the time I spent micromanaging the crew. I've used several cleaning services before and never had an experience this poor. This wasn't a deep clean--it was a rushed, superficial job that I had to supervise the entire time. A complete waste of time and money. read more

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ALA was super fast to respond to my messages. Angel and her team were so incredibly lovely!! I plan on using them again. I am so happy with how clean my new apartment is :) read more

Incredible! The team were great listeners to our needs, took their time, and made our spot sparkle from the floors to the dusted blinds and beams. We are so appreciative for how diligence they were and look forward to hire them again. read more

I'd recommend this service if you need a last-minute deep clean and price is not a concern - they were able to accommodate my request in under 24 hours and showed up early. The booking process was very professional, and the women were both lovely. They are deep cleaners. This was my first time getting a deep clean and they really do a more throughout job. This was 3x as much as my usual cleaner, not including tip. Overall, it's a decent option in a pinch, but I'd recommend shopping around if you're looking for a better value. But if you're in a bind and just need a deep clean, this will do the job! read more

We were very satisfied with the service we received from ALA Cleaning Services for our rental property. I sent a list of what I needed most priority in the time frame I needed it cleaned and they respected my wishes. I also requested a phone call before they went over the two hour cleaning time period if they needed more time and what was completed. We had used another company before this one and this cleaning company, ALA Cleaning Services, surpassed our expectations. We will definitely keep their contact info for next time. read more

I hired ALA Cleaning Services to help out with a move-out cleaning. I am nothing but satisfied with my experience. I reached out to them through Yelp, and Merey was incredibly responsive, professional, and friendly. He helped me get set up with an appointment time that worked with my schedule. Two cleaners arrived at the time we had agreed upon and finished cleaning in 3.5 hours (3 bed, 2.5 bathroom house). Besides being efficient, the cleaners were also very professional and polite and wanted to make sure I was happy with the final results -- which I very much was. The hourly rate was also fair and very standard (as I had gotten a few quotes before making a decision). Overall very satisfied and will definitely be a returning customer in the future. read more

Ben was very communicative in scheduling the cleaning. Price was fair and his team was punctual and very detail oriented. I have used them multiple times and recommended to friends and family. All who had good experience. Would recommend anytime. read more

We requested a deep clean ahead of having a baby. They were great with scheduling and sent two cleaners. While we had estimated the job would take 2-3, the cleaners were actually here for 6 hours. I have to say though, the job they did was so impressive. They took deep clean to the next level- and we needed it. Our apartment looks like new now!! So while it ended up being a pricey day, it was definitely worth it. Thank you ALA! read more

YOU WILL NOT FIND ANY BETTER CLEANERS THAN AT ALA!!! ALA Cares about doing an outstanding job, not just rushing through the process like most companies. In all my years of using cleaning services I've never had any as AMAZING as ALA Cleaning. I'm blown away by how fantastic my experience was. Anna was friendly and quickly got me an estimate and appt for a deep cleaning. The cleaners, S. and V. (full names not used for privacy) were wonderful people, did everything I asked of them and MORE. Every nook and cranny sparkled. They were diligent, hard working, and all around very nice people. I've already asked Anna to put them down as my go-to team from here on. I'll NEVER use any other cleaning services and I will be recommending ALA to friends and neighbors! ALA is a gem of a business! Thank you Anna, S, and V! read more

They worked very hard and the place looks amazing! I highly recommend them. The price was great!

I requested a deep cleaning and carpet/upholstery steaming service at extra cost. The time estimate quoted was 3/4 hrs for 2 workers, but it took longer; which is fine, but I probably should have curbed my expectations to how much my 2bd apartment can get cleaned in a 5 hour span of time. The team of two was able to prioritize and steam my carpets and couch nicely. My very dirty stove top was also cleaned meticulously. Floors mopped. I really appreciate the work put in. My bathroom and a few other common areas were not able to get the same treatment, tub and tiles still dirty, etc. I understand the workers probably did their best with the time given. I left both a good tip despite certain areas not being deep cleaned. The service overall is quite expensive for the results. Ben was very responsive with my initial inquiry and flexible with rescheduling as well, however the time quoted for services seemed to be underestimated. I believe a true deep cleaning+ steaming would probably have required double the time quoted to me. Regardless, the job got done to a satisfactory degree. I recommend future clientele to be specific with your expectations to match your price-point. read more

I requested a Move In cleaning service, for a 1 bedroom and 1 bath that was about 800 square feet for context. Also my place was unfurnished as I had just signed my lease. Ben was very responsive in letting me know the services included in the move in cleaning. He was very communicative with scheduling and ETA updates. The two women that came to clean the house were very nice. The whole cleaning took about 2 hours and 15 minutes. I had to do some work stuff so I came around and checked on the clean once finished. My main concern was the bathroom, inside the oven, and floors and shelving/cabinets. Overall I was happy with the job and I would for sure welcome that team again. It was a good value compared to other the other move in cleaning services I searched around for. It cost about $95 an hour depending on size I believe and I paid with Zelle. read more

I had the move out cleaning done for my rental home. Merey was really quick to respond and was always within the minute of any questions. The cleaners did any outstanding job of cleaning and carpet steaming. The carpet was very dirty and now looks like brand new. They worked more than 9 hours and helped remove the cobwebs outside the house as well. It's just really nice to work with someone who goes above and beyond the task. There was one stain that remained and the oven needed more cleaning in few spots so they came back again the next day to finalize it and made sure we were happy. read more