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    My HouseKeeper

    4.9 (90 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    7 hours

    Response rate

    100%

    Services - My HouseKeeper

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    My HouseKeeper Photos

    Portfolio From The Business

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    Recommended Reviews - My HouseKeeper

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    Reviews With Photos

    Amazing! I just moved to Los Angeles, and I still hadn't found the right cleaning service. I called Carmen, and in a reasonable amount of time, she had two ladies out to my place. They were extremely timely, professional, and were beyond thorough in their cleaning. I hardly write reviews, but I thought this was absolutely warranted. So glad I found them!

    Before

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    6 months ago

    Business owner information

    Photo of Carmen B.

    Carmen B.

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    21 days ago

    Business owner information

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    Carmen B.

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    3 months ago

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    Carmen B.

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    1 month ago

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    Carmen B.

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    4 months ago

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    Carmen B.

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    4 months ago

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    Carmen B.

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    Photo of Thalia R.
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    10 months ago

    Business owner information

    Photo of Carmen B.

    Carmen B.

    Thalía thank you so much.

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    2 months ago

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    Carmen B.

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    1 year ago

    Business owner information

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    Carmen B.

    Jack, we are so happy to hear this. Thanks for letting us help you.

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    11 months ago

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    Carmen B.

    Thank you K. So much.

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    4 months ago

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    Carmen B.

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    4 months ago

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    Carmen B.

    Thank you so much for letting us help you and for trusting in us.

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    Photo of Wade S.
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    11 months ago

    Everyone on the team is excellent. Done expeditiously and courteously. Price was very reasonable.

    Business owner information

    Photo of Carmen B.

    Carmen B.

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    Photo of Rachel H.
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    11 months ago

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    Carmen B.

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    1 year ago

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    Carmen B.

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    6 months ago

    They are prompt, professional, and the quality of their work is excellent. I highly recommend them.

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    11 months ago

    Business owner information

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    Carmen B.

    So grateful for the call and trust in letting us help you.

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    1 year ago

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    Carmen B.

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    1 year ago

    Delivered as needed, this crew did a very good job. I would be glad to use them again.

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    1 year ago

    Business owner information

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    Carmen B.

    Thank you! We are so thankful for letting us help you.

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    1 year ago

    Incredible service. Came on time. Brought everything with them. Best job. Highly recommend!

    Business owner information

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    Carmen B.

    Thank you so Much !

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    1 year ago

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    6 years ago

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    Carmen B.

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    3 years ago

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    3 years ago

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    3 years ago

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    Carmen B.

    Thank you Steve. The ladies and I really appreciate it.

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    3 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    4 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - My HouseKeeper

    Hi Carmen: You guys did an amazing deep clean on our home about 2 months ago. I just need a regular…

    Wade good day, yes! Let me just check what time

    Do you have a list of what your standard cleaning entails versus deep cleaning?

    Hi Annette, thanks for your interest. So a standard cleaning will more of just top of surfaces. Where as deep cleaning will be more scrubbing, more thorough, cleaning under furniture, do windows… 

    Do you serve the Pasadena area?

    Hello! Yes I do.

    Looking to clean a two bedroom two bath house, what are your rates? Don't need windows...

    Hi, thanks for reaching out to us, we work with an hourly rate of $75 and this is with two ladies. We have a minimum of two hours.

    If it were only for one bedroom with hardwood floors and two bathrooms plus one small couch upholstery what would you estimate the time might be?

    Hello, thanks for your interest in our services. We work with an hourly rate of $75, this is with two ladies all cleaning supplies provided and a thorough detailed cleaning or just top of surfaces cleaning. If you still have more questions please… 

    Do you have availability on the weekends in studio city?

    Hello, thanks for tour interest in our services, yes, Saturday only.

    Are you available to work in Santa Clarita?

    Hello, yes we are. If you’d like Please give us a call 8186063474 Carmen.

    Thousand Oaks about 1800 sq feet do you clean and organize?

    Yea we do, if you’d like can you please give Is a call to 8186063474. Thank you!

    Are you available this monday?

    Hi! What’s the city? And square footage?

    Hi is their anyway to get someone out Tomorrow 05/31?

    Good morning, could you give me a call to 818 606-3474

    Do you work in the Century City area?

    Hi Mike! Is that by west LA?

    Hi Carmen I would love to get a quote for my house for weekly clean?

    Hi Lorna! Please call or text me at +18186063474

    Hello Carmen? do you come to the South Bay area?

    Hello! Sorry as of right now we are only serving the valley.

    Hi. Are you available this coming Saturday? I tried to reply to you but I don't know where to reply. I don't use Yelp very often. I can text you tmrw if you provide phone #. Thanks

    Hello! When would you need our service?

    What is Their phone number?

    Yes, the phone number is: (818) 606-3474

    View All 18 Questions

    Review Highlights - My HouseKeeper

    Carmen was very responsive and sent over two ladies who were very hard-working and professional.

    Mentioned in 59 reviews

    Read more highlights

    Clean Fast - Kitchen

    Clean Fast

    (254 reviews)

    Valley Glen

    From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

    I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

    MaidServe - Logo

    MaidServe

    (890 reviews)

    Sawtelle

    These people are amazing! I've lived here for 26 years. It's never been so clean…read more Reasonably priced. Thorough. A pleasure to have them in my home. I highly recommend them.

    I have a 1,044-square-foot apartment with two bedrooms and two bathrooms. It was quite dirty but…read morecompletely empty, so there was no need to organize, rearrange, or move any furniture or belongings--just deep cleaning. The two cleaning ladies did an excellent job restoring both bathrooms and cleaning the refrigerator. They made them look almost brand new, and I was genuinely impressed with their work in those areas. The reason I'm giving three stars is that I originally booked three hours of deep cleaning, but the job ended up taking a total of six hours. Since the service time doubled, I expected the entire apartment to be thoroughly and professionally cleaned. Unfortunately, some areas were missed, including the insides and lower exterior surfaces of the kitchen cabinets, the kitchen and living room walls and baseboards, and the front entry door. In addition, after walking around the apartment in clean socks, my socks turned black, suggesting that the floors were not mopped thoroughly. As a result, my husband and I spent another two hours cleaning the kitchen and living room ourselves. I contacted the manager and requested a refund equivalent to one hour of service. He agreed to refund 30 minutes, explaining that the bathrooms were exceptionally dirty and required much more time than expected. While I understand that the bathrooms took extra effort, I still believe that spending six hours cleaning a completely empty 1,044-square-foot apartment should have resulted in a more complete and professional deep cleaning. Overall, the team did outstanding work on the bathrooms, but the quality of the cleaning in the rest of the apartment did not meet my expectations.

    VIP Maids 4 You

    VIP Maids 4 You

    (142 reviews)

    Sun Valley

    They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

    *Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

    My HouseKeeper - homecleaning - Updated September 2026

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