This place is great! I went to Goff's to get my back bumper repaired after someone rear-ended me…read more The mechanics were friendly and helpful from the get go, and they spoke to me in layman's terms. It was clear they weren't trying to nickel-and-dime me. They simply looked at the damaged area, assessed the damage, and walked me through the reasonable estimate. Arranging a rental car was super easy, and they finished my car ahead of schedule. The best part is that they went above and beyond my expectations - they actually painted over a part on my bumper that was scratched, even though it hadn't been caused by the accident and it wasn't in the estimate, and they did it free of charge! They hand waxed, vacuumed, and washed my car before returning it. It looks better than ever, and I couldn't be happier about my transaction with them. I'd recommend them to anyone!

2011 Grand Caravan: From their website I scheduled a date and time to bring my vehicle in for an…read moreestimate and everything went as smooth and silk! When I arrived everyone was very friendly, they went over all the details with what needed to be done to my van. Their estimate was even a little less than the other auto-body quotes I received. The office atmosphere felt pleasant and relaxing (Very clean and friendly)! They did a fantastic job of repairing my van and actually finished the repair sooner than expected. I really liked how well my van was cleaned and polished when I picked it up. It had been completely vacuumed, the interior was wiped down. The outside of the van was washed and polished (even the rims were clean), it looked new again. Phenomenal customer service from start to finish! I would recommend Goff's in Germantown to anyone and everyone that needs body repair, detailing and much more! Thank you Goff's for a job well done, you have earned a new customer for life!

My car was damaged by another driver at Sendik's. Fortunately my car cam caught the license plate…read more Caliber Collision was recommended by the other drivers insurance. The lobby is clean, welcoming, and the staff is friendly. The front quarter panel was replaced and painted to match the silver gloss paint, and I got my car back in four days. If I ever need body work, I'll call them. Highly recommend.

So this review is for services I received over a year ago when I hit a deer on my way back to…read moreGeorgia. The repair technicians put a priority on the repairs to my Subaru that were otherwise supposed to take over two weeks, and I had my car back together within 5 days. It has been perfect since. I truly appreciate them helping me get back on the road and on the way home.

Great price & turnaround time! Beautiful work! I am very pleased! I was quoted much higher…read moreelsewhere and would have had to wait a month. Pleasantly surprised that you can't even tell the bumper was repaired on my Audi, and saved money by not replacing the entire bumper which other places didn't offer.

Horrible! Got my car back and it's 2 different colors of white and there's a new scratch that…read morewasn't there before. Horrible place. Avoid

I highly recommend Straight Line Collision. Several years ago I had the back door of my car damaged…read moreby my garage door and they did a terrific job with the repair. I recently had some problems with that same door and they corrected it at no charge and in a timely fashion. I would completely trust them with any repairs. Thank you Straight Line collision. Mary K.

I would recommend this place to anyone who needs collision repair. Sheila is amazing!! She was the…read morefourth person to look at my car and the first one who told me I should not be driving it. Once I got approval to move forward with the repairs, I dropped my car off the next day, and picked it up the following week. The car looked great! The total was a bit more than the estimate, but Sheila was upfront during the estimate process and let me know there would be things that she couldn't see that would need repair and add cost. But it was not an unreasonable amount of additional costs that they were trying to tack on. Just whatever was necessary. The prices are reasonable and comparable to other collision shops, and the customer service I received was exceptional!! I felt comfortable working with them and was not hesitant to call or ask questions. The communication was great and I would absolutely return!

Very professional and quick service! Given an estimate right away and were able to get me in right…read moreaway! Great people to work with. My second experience with them and couldn't be more happy with their quality of work. Always a pleasure!! Plus a fair price!

Fantastic front staff, very friendly and well organized with information…read more I recently had work done with them after a crash and they did great work. Can't even tell the car was in an accident. Pick up and drop off went seamless. I am very happy with them and heard about them through recommendations.

They did two repairs for us. Very nice work done on time and they people there were so friendlyread more

Bought a 2011 Escalade from them supposedly a family driven truck after taking in for oil change…read morefound out it needed 4000 in front end repairs cars they sell are mechanical unsound and body work is filler Make sure you have mechanic check out!!! overpriced!!

They fix everything half heartedly and things consistently break exactly where my car was hit. dont…read moretrust them and would not recommend. genuinely the worst body shop i've ever done business with

After backing up into my garage door I was so upset with myself. Then my neighbor told me about…read moreRoot River Auto Body. They were amazing. My car looks like new. Steve is very knowledgeable and he has an excellent crew working for him. Kudos to his team. Steve will go overboard to save you money, They get a 5 star ratling.

My door needed to be fixed. They found another door to put on my car. They did a wonderful job…read morefixing it and it looks like the original door. The price was pretty reasonable, too!

The service here is top notch. My car looks brand new and drives like the day I bought it. They…read moreused Toyota parts instead of aftermarket. They gave me a very nice, comfortable loaner and saved me so much in rental car fees. I could not be more pleased. The are very highly rated and they have earned it. This is THE place to get your bodywork done! You won't be disappointed.