Customer service and knowledge needs to improve. I went in knowing exactly what I needed being tires and rims. Gave employee size information, lug nut ratios, year, make & model. Had me wait an hour for them to finish lunch. Just so I can go back in to get them to see what was taking so long. Another employee came outside with me and told me they didn't have the rims & tires for my car and completely wasted my time today. Thanks hope your hotdogs & fries were warm. read more

About a month ago my car started over heating and I didn't know who to go to because I'm not from the Elmhurst area. I ended up going to Ernie because his shop was within 5 minutes of where my car was and he was awesome! He was able to get my car in and started the diagnostics immediately. He also helped me arrange car rental for the day and after I was put on hold with the car rental business he personally apologized that they were taking so long and he drove me over to the car rental himself. Very nice guy and funny. Ernie gave me a call that night and let me know that the issue was electrical with my fans not turning on and he gave me a few options. I approved the repairs and he had it ready for me the next day!!! Outstanding work, professionalism, and punctuality. If I'm ever in the Elmhurst area again and need repairs or maintenance I will definitely be back. read more

Ernie's Auto - Invoice Picture: Engine Diagnostic - Minimum 1 Hour - Auto Repair Near Me - Elmhurst, Illinois

Asked to do a pre-purchase inspection. Completely missed serious rust underneath the car. Very disappointed.

I have been coming here for the past decade, never had any issues. Nothing but great service all the around and really good pricing. The mechanics and the owner are very kind and quick with repairs! read more

I work for a transportation company and am in charge our the fleet of over +40 vehicles. We have used Ernie's Automotive for around a year, switching from another mechanic. Ernie's is a straight forward, evenly price mechanic and has been able to fix all issues that have come up with our vehicles. I know when I bring a fleet vehicle into him, there will be no extra work done and he will fix exactly what we need working. Recently, I've also had my personal vehicle brought into Ernie's for an unforeseen issue. My personal car was fixed in a day and back to me before I knew it. My car works better now than I feel it did before the issue came up. For my fleet or personal car, I will never go to another mechanic again. If you have a fleet and are looking for a mechanic, give Ernie's a call and he would be more than happy to see what he could setup for you. read more

I had a terrific experience getting my brake pads and rotors replaced at Ernie's Automotive. The work was done efficiently and the pricing was the best around! read more

Ernie's is an amazing place to take your car! I have a used Acura that needed new some brake work done so I took it to the Acura dealership and got an estimate of $1900 for new rotors and pads...along with them trying to upsell me on things I didn't need in the slightest. They also charged me $140 just to look at it. I took it to ernies and ended up getting all that done for less than half what the Acura service dealership quoted me at. Granite I'm sure they weren't OEM parts but for a used car in which I paid 5grand for I'm not about to drop another 2 for pads and rotors. Do yourself a favor and skip going to your dealership for service repairs and head straight to Ernies read more

Traveled from Ohio when my truck broke down. Ernie put a rush on my vehicle that would have taken any other place at least a week. He had it done in a day!!! Plus very reasonably priced!! Ernie is a super nice guy and they did an amazing job. read more

Horrible place got no customers and still no one at the front desk had me wait 10 min before leaving

Ernie was AWESOME! He was able to fix my flat tire and replaced my battery in a reasonable amount of time. He was affordable. The company he uses for towing was also very kind and helpful. read more

I think Ernie's is the place to go to for minor repairs or maintenance like oil changes, but don't go there for muffler repairs and especially not to get your tires done. For my muffler repair, they wanted to charge me $75-100, and I took it elsewhere and they charged me $50 for the same exact service. I called to get quotes from several different places for my tires, and Ernie's came in at the lowest price so I went with them. I've had to take my car back two times because my steering wheel shakes at higher speeds, and both times they said nothing is wrong. Obviously, something is wrong, but they don't care enough to fix it. I should have gone to a reputable tire shop. My next move will be to go to one and have them find the solution and pay out of pocket for the bad job from Ernie's. It's unfortunate, but definitely a lesson learned! Pay the extra $$ and go to place you can rely on that specializes in tires. ---- UPDATE ---- I recently took my car to Discount Tire so that they could do a full tire inspection and diagnose why my steering wheel was shaking. They ended up rebalancing all four tires and when I took the car back out onto the highway, the shaking was gone. Ernie followed up with me regarding the tire issue and I let him know that I had to go a Tire Shop and they were able to fix the problem and he offered to cover the bill. It doesn't change the fact that this was a stressful and time-consuming process to get my car driving normal again BUT, I do appreciate that he apologized and covered the repair. read more

Honest and professional. Ernie's takes care of our work fleet, and they do an excellent job. We rely on our vehicles everyday to keep our business running. Making sure our trucks are properly maintained is vital. Ernie's is always willing to accommodate our trucks, with a quick turn around and proper diagnosis and repair the first time. With quality work and fair pricing, there is no doubt why they have been a staple in the community for years read more

I have been to this place twice. I work down the street and honestly if I lived closer I would make this my regular shop. I had a problem with my tire. I was able to come in on my lunch and they had my tire repaired within 20 minutes. The owner was so nice and friendly. They seem pretty honest as well which is not easy to come by. I know a number of people from work who go here and all have nothing but good things to say about it. read more

I bring all of my cars to Ernie's. His shop is honest, prices are reasonable (you get what you pay for) and the mechanics are very competent. In most cases, repairs are done the same day. read more

I was recommended to take my car to Ernie's from many co-workers, and they did not disappoint! Ernie's Auto Shop has the best service around! Not only is Ernie extremely nice, fair and approachable, the others are just as hard-working and caring about their work. Chris particularly worked on my car and did an excellent job on the quality and quick turnaround. I'll definitely be coming back! read more

I can't say enough good things about Ernie's Automotive. They service all of our work vans and trucks so when I need any work done on my car I take it too Ernie. You know that feeling you get when you have to bring your car into the shop and you don't want to do it because you don't want to take it to a dealership because you know it's going to be outrageously priced unless it's still under warranty? Well you won't have to worry anymore because Ernie's is here to help you. Ernie's prices are very fair and the work done there is top quality. They inspect everything very carefully and make sure that your car is safe to be on the road without costing you and arm and a leg. If you have been neglecting your vehicle for a while do your car and yourself a favor and drive it to Ernie's today. He will have you back on the road in no time and you will still have some coin left to fill up the tank. read more

I always receive great service from Ernie and his team. They're courteous, experienced and very reasonable. Not to mention...convenient. I can drop off my car in the morning and always hear back within 2 hours or less. I recommend this shop to all! read more