I was next in line for service when the phone rang, and an employee answered the call and appeared…read moreto provide an estimate to the customer over the phone while I was waiting to be helped. I understand that phone calls are part of the business, but I feel that customers who are physically present in the store should be given priority over customers calling in, especially when someone is already waiting in line. I want to emphasize that the service itself is great. The employees are wonderful, helpful, and friendly. I simply think the location could improve by prioritizing customers who are physically present over customers calling in. I believe this would make the overall customer experience even better.

My daughter had two new tires installed two weeks ago. She was working late in Temecula and came…read moreout at 11 PM to a tire that was flat. She called AAA and had a tech come out to replace her tire with her spare. When the tech located her spare, it was flat. Most tire companies check your spare when you have new tires installed. She went back this morning to have her tires checked. The tech told her she needed an alignment. She explained that she just purchased the back two tires and they performed an alignment. He said he didn't know that even though she had it done in that store and he had reviewed her account on the computer. She asked to speak with a supervisor. A man named Joseph explained to her after she described her experience that America's Tire always offers an alignment when you purchase tires. That sounds horrible to me because they didn't check the car to see if need an alignment. They just offer it for the upsell. Furthermore, they patched the tire. So why would she need an alignment? Bad business. I do not like to leave bad reviews, but I have referred a ton of business to American's tires and I will not do that again. I feel bad for the next innocent, trusting individual that goes in and is under the impression they need an alignment when they don't. Because they offer it, regardless if the car needs it or not. They should be ashamed of themselves. And then they reply and say they want to correct it with more information but the link doesn't work.

They were there when I needed a fix last second and did not try to up charge. Everyone there was…read morefriendly and professional. Thank you again!

Fixed my curb rash on a new wheel after an unfortunate meeting with a road median. The wheel looks…read morebrand new and they took care of it the same day. Excellent service and would 100% recommend. They even picked my car up from my bmw dealership to make it even easier. Kevin and Rob are great, thank you.

What a wonderful spot with friendly and helpful workers!!! Was out in Riverside for the night and…read morewas stuck on my spare came here Sunday morning at 8am when nobody else was open and they were quick and fast to help me be back on my way!! All friendly all good service and reliable and there when everybody is OFF!! Highly recommend I will be back for tires or tire issues when I'm out in Riverside here !

My son noticed a slow leak in his drivers side front tire…read more It was a Sunday and he had a baseball game at La Sierra university- not many tire stores are open on Sunday - read the yelp reviews and it was 5 minutes away from my sons college - everyone was cordial - mom and pop feel to the shop - very clean - was out in 20 minutes - they found a screw in the tire- the owner took care of it- only charged $20!! Amazing! Great place!

Compa Tito is the best out here. There is nobody more experienced and knowledgeable for your…read moreautomotive needs. He is always on point and is prompt when you need your tires replaced as he has replaced all my tires more then once. I would recommend nobody else for your tire and automotive needs for tire replacement, balance, rotation or other car needs.

Can't recommend Mauricio of Tito's Mobil Tires enough. We have used his services three times now…read more He provided fast responses to all texts. Fully answered every question. Gave us fast and accurate quotes and very fast service. He does a great job every time. He even helped my son move his car down the street and gave my son a ride back. Super kind of him.

What a great experience!!!! ---…read more ** 5.0** I wish I could give more than 5 stars on this review. Wholesale Tire and Automotive is the only shop I trust with my cars. Kenni, the owner, is amazing and always makes sure you're fully informed. Her mechanic Michael is incredibly sharp -- he diagnosed and fixed an issue on my daughter's BMW that a "name brand" shop had written off as unrepairable. It runs perfectly now. Based on that, I brought my Suburban in before a 6,000-mile road trip for my daughter's college move-in. Josiah and Kenni walked me through everything it needed, and the truck runs just like new. Fair prices, honest work, great people. Do yourself a favor and give them your business -- I won't take my cars anywhere else.

Always A+ service…read more Had my vehicle serviced I highly recommend Thank You for reading

It's a pleasure to do business with M&J Tires, best prices on new and used tires, and the team -…read morethese are a bunch of good guys!

Plugged my tire and was very fast service and reasonably priced. The staff were wonderful and niceread more

Ian Kilmer he was awesome with his service he did taking care of my car with that four new tires…read morethanks for your service I appreciate you

Best Customer Service…read more This American Tire location; has some of the best customer service I've ever experienced! My tire suddenly went flat, so I stopped by this location at 5:58 PM hoping they could just put some air in it. I didn't realize they were closing at 6 PM, so I felt terrible for showing up so late. There was an amazing young man with blonde hair--I unfortunately didn't catch his name--who went above and beyond to help me. He was incredibly kind, patient, and took the time to explain my options. Even though they were already closing, he made sure I knew what I could do to get my tire fixed and didn't make me feel like a burden at all. Everyone inside was also incredibly kind, helpful, and efficient. You could tell they genuinely cared about helping customers, even at the end of their shift. I'm so grateful for the kindness I received that evening. This is truly what exceptional customer service looks like! Thank you, American Tire!

Came to get some tires I purchased installed on my Tesla Model Y. They got me in super fast with no…read moreappointment. I was in and out within an hour. Service was solid from the crew and from the girl at the desk. One of the best values too. Would return for future service.

Needed a quick tire repair. Gas station air refill didn't do the trick. Found hectors tires right…read moreoff the 60fwy. They were quick to fin the problem and get my tire fixed. In and back out on my way. Service was helpful. Small alleyway entrance. Follow pathway to covered bays. Was a bit busy when we arrived but service was rather quick. Great spot if you're needing tire service.

Let's talk about when I get there I always get greeted very…read morenice and respectful My service is always communicated with me about my vehicle and things that are being done. I've never been unsatisfied with the service they provide here.

Came in with low pressure on a tire. There was not any coffee or water cups & no vending machines…read more After sitting for a half an hour I decided to take my cat to the dealership. I was prepared to purchase new tires as mine are close to 50,000 miles. I've been coming to this shop since moving to Riverside 9 years ago.

went into Rene's Tires needing a wheel alignment and honestly thought I'd get turned away since I…read moreshowed up around 4:30 and they close at 5. To my surprise, they still took care of me without any issues. The service was quick, efficient, and very economical. The staff was professional, got my car handled fast, and made the whole experience smooth and stress-free. It's hard to find shops willing to help that close to closing time, so I really appreciated that level of customer service. Definitely recommend this spot if you need tire or alignment work done!

Had basically a flat tire and desperate. They helped me right away. Very kind. Could not be happier.read more