We had a blast at Escape the Room! My mom and I did the Clock Tower Room and barely made it out with 1:24 left. It was so fun and really got our brains working. Our clue master Jinxx was so sweet and super helpful - tbh, we probably wouldn't have made it out without her but the room only has a 35% completion rate so we're lucky we had her. I'd definitely return to try one of their other rooms! read more

Business is closed. Let's you book and navigate and even charge you, but nowhere does it say it's closed. When I called they said sorry, out of our control. No offer to rebook, no discount, nothing. read more

Escape the Room - Not in business - Escape Games Near Me - Chandler, Arizona

This was a great experience for us. We laughed at our teamwork but seeing how we got thru each phase based off different people's strengths and weaknesses was the best part. A fun birthday event. Highly recommend read more

Escape the Room - Escape Room - We saved the world from a virus. - Escape Games Near Me - Chandler, Arizona

Christopher was wonderful!!! It was such a fun experience. So so so much fun will be back!!!

The room was fantastic although a little worn. Our group had a fantastic time. Host was so so. Talked way too softly and fast at introduction for our boys to hear. Restrooms were not working...a must with kids. Lobby was hot but escape room temperature was very cool, perfect. Clues were excellent and took some thought but we would have failed anyway. It's the experience that matters. Great family fun and we'll be back for the next special occasion. read more

Thanks to Joe, we escaped! Great time has by all. Would definitely do it again and try a new adventure. read more

This is one of the best Escape rooms in Arizona. The puzzles are challenging, even for a group of veteran escape layers. Between this place and the ones in Scottsdale, I've done three of their rooms. The Jurassic Escape Room is the best themed one and worth recommending. The animations are really good with this room. And yes there are multiple rooms to enhance the escape experience. Agency is the next best one but it wasn't nearly all that hard. The interesting thing is that the puzzles got us stuck a little but it is nice that the game master provides clues to push you along Clock tower is the last escape room I've done with this company. Beaten the other ones, this is my list favorite. Also the instructions were a little bit sparse so it leaves a lot of room improvement. read more

We loved this experience, and huge props to our game master Bryan for a fun time! As I've mentioned in other reviews, I'm an Escape Room fiend (I've done a couple dozen at this point), and the more Escape Rooms I visit, the more I look for certain characteristics: a great backstory, non-linear puzzles, fun theming, clever technology, and friendly staff. "Escape the Room" in Chandler checks all these boxes, plus gets bonus points for unlimited hints! Now I know what you're saying: unlimited hints?? Isn't that kind of cheap? I suppose if you're in some sort of Escape Room championship that might not be Kosher, but for a family-friendly venue it's perfect! It allows those who need some extra help the chance to ask unlimited questions, and still gives those who want a challenge the chance to ask as few as they'd like (there's no reason you have to ask for a lot of hints if you don't want to). The room we did on this particular excursion was the Clocktower. I won't give away any details of course, except to say that I really enjoyed the story, theming and puzzles! Parts were a bit linear, but there were other parts that weren't. And again, Bryan made for a fun experience. We escaped with about 10 minutes to spare. Go team! read more

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Extremely disappointed. The Clock Tower room itself was a disaster. There was little to no story and every clue we stumbled across was unclear. We found ourselves stuck in a loop, trying the same ineffective solutions over and over again. Only to find out that our solutions were correct, the technology for them just did not work. This room was considered difficult, and was, but not in the way an experienced escapee would hope. Without the clue giver, no one would make it out. read more

We did the spy room, but didn't crack the code! Guess we should've asked for clues earlier! We were a s group of four. Could've used a couple more to divide and conquer! Emma was great, took ou pics afterwards read more

This is by far the WORST escape room I have ever experienced. If you want to be kicked out of the room halfway into solving it with ZERO explanation, then this is the room for you. From the moment my party and I walked in, we were greeted by distasteful looks from the angry lady sitting at the front desk whom ultimately kicked us out of the room. Her reasoning was that we solved the clues "out of order" but failed to mention that MULTIPLE of the clues were faulty and broken from the get-go. Very clueless and useless staff who look like emo teenagers that want to "feel" some sort of power over us. This is an embarrassment of an establishment. read more

We had a wonderful time escaping the Heist. Took my Aunt and Uncle for the first time and they loved it. We look forward to our next room

I like trying to solve escape rooms. While it most fun with a larger group, I have done it with some with just me and my wife. I did get stumped on a few of the clues, but usually they give you a clue if you are stumped for too long. I have done all the rooms in this particular location and they were enjoyable , so I don't have a need to go back unless they change up the rooms, but I understand they have another one in Glendale. read more

This was so much fun!! I've been to a few different places and this was the most well put together place I've been to. This is no cheesy place. It has computer puzzles and cool tech stuff. It's a little more expensive than the other places, but once you see how well planned and put together this place is you'll understand why. And it's worth it!! read more

Escape the Room - Escape the Room Chandler. - Escape Games Near Me - Chandler, Arizona

** We had a reservation at the Chandler location in February, 2020 BEFORE stay-at-home orders were issued across the U.S. to prevent spread of the pandemic in March. Since we had been watching the news and my mum works in a laboratory, we thought the pandemic-theme room would be ironic. ** My brother and his wife are escape room veterans. So we let them plan this afternoon activity. The industrial lab looked like a retro 1980s film set from "War Games" (for bioterrorism): plenty of screens with 8-bit video displays, knobs, test tubes, hoses, counters, a work bench, etc. The tasks were pleasantly difficult... One suggestion is to include a chair or two for participants who may be strained by standing for so long. Our attendant was generally helpful. However, she sometimes threw out hints or tips a bit soon, when we were still persevering through a puzzle. We barely "saved" the U.S. population before the water supply was contaminated... so, our experience ended on a more cheerful note -- and we readily smiled when the staff member took our group photo. ;P Note: Don't confused this location with the other Escape the Room. This one is located in a rather large shopping center, so we were almost late and unsure if we parked close enough. Afterwards, we had lots of options to eat & drink, sit and enjoy the outdoors. read more

We did the clock tower one - Love the design of the room but just a few tips for anyone reading for this puzzle. We had a larger group of 8 and it's just way too many people for it. The first room is too small to accommodate there. The last puzzle for the final escape was ridiculous. So it really was one of the best designed rooms I've been to however some of the puzzle designs were really terrible. read more

Celebrated my birthday with my crew in the Outbreak room and we had a great time. Alex was a great help and told us we were the best group, and some of the few to actually breakout in time! Lots of fun and would for sure go again to try another room. Thanks! read more

Escape the Room - Me and my birthday crew! We broke out of the Outb6room with 16 mins to spare and saved the world! - Escape Games Near Me - Chandler, Arizona

Jinxx was incredible! My best friend and I were absolutely lost in the Outbreak Room but Jinxx made it a lot more fun and easy! They were incredible and it was such a delight! We will be back! read more

Went here for the first time for my husbands 50th Birthday. I was really unsure of what to think about it. You know being locked in a room with strangers. FYI you are not locked in but the image does come to mind thought. Any way I was reassured by my husband that it was great experience, because he had participated in an escape room for a team building event. So as a surprise I booked the escape room online (which was easy to do) and began the adventure. I have to say I had a really good time. We did the Clock Tower Mystery, and we had a total of 7 players. It was interesting to see how strangers come together to achieve a goal. We had an hour to solve the mystery. At the end we solved our mystery with 5 seconds left on the clock !!! I would do this again with no hesitation !!! Also the staff that was there where so awesome !!! So if you are in doubt don't be go have a good time !!! I know we all did !! read more

First when we arrived, they asked us to start filling out the required forms but then walked away. She did say the other group was still in there. But 20 minutes later we were able to get in. I wasn't happy that she never came out and apologized for them being late or "hey it'll be a few more minutes". I've tried the other Escape Room in Chandler (Chandler Blvd and Alma School) and liked that one much better. This other one made it crystal clear that if you were late you could not start And would have to reschedule. Apparently not this place. You show up late and it affects everyone down the line and seems that is ok with this one. I won't come back. Definitely go to the other one. Customer service was way more friendly at the other one as well. read more

We had a fabulous time. Thank you Adan for your encouragement. We mailed it with 15 minutes to spare woohoo

fun i LOVE LOVE LOVE!! My experience here was out of this world！！！went here for my 14th birthday did the western one. IT WAS LITERALLY LIT

Aiden is the best! Clock tower was crazy fun and way different than any other escape room I've done before!

So much fun!! Greg was an amazing host! The room was challenging but we made it out with 2 minutes to spare!

Thiefs, scam artists, and depressed punks perfectly embodies the sad excuse for their staff. I would have rather spent $300 on paint and watched it dry then try to "escape" from this lame excuse for an escape room. From props that don't work properly, to locks that unlock by themselves. After solving a puzzle an attendant had to come into the room, pause the game and poke the trap with a stick. We were rudely thrown out because their junky locks would pop open by themselves. When we asked why they were throwing us out, they called security. They refused to refund us our money. They kicked us into the rain and locked the door with our purse inside. Definitely wouldn't recommend this place to my worst enemy. I really hope the owner knows what kind of people are running this place into the ground. read more

We did a team build event here and it was so much fun. Most of the group had never done one before and we managed to save the world from a virus in the Outbreak room and escaped in about 55 minutes. This is new to the Chandler Mall (right by BJ's Brewery and where Cold Stone Creamery used to be). Super clean and really nice inside. Our host was super nice too. The staff was very friendly. I'm definitely going back with a group of friends. read more

Escape the Room - Pella Windows and Doors Team Building Event - Escape Games Near Me - Chandler, Arizona

Sophia was awesome and helpful, she laughed with us the whole time! We weren't able to complete quite in time, but we did our best!

Jayln is great! Had a great time in the western bank heist. Intricate and we actually were able to finish it.

Done all the rooms now! We highly recommend this place. Room designs are awesome. Puzzles are thinkers. Brian was so great! read more

Escape the Room - Escape Games Near Me - Chandler, Arizona

Super fun and more unique than other escape rooms in the area. A lot of the other escapes rooms have to do with locks and different types of combinations. This one had a lot more to it. Had a great time! read more

This was so much fun!!!! It's a challenge yet so much fun! Our host Alex was amazing and made the experience that much better. 12/10 recommend! read more

All of our clues were broken (literally a worker had to come in and trigger the clue TWO times), and icing on the cake-- and they had to remove us mid game to "factory reset" the room itself since it was broken. It was $150 and felt janky, cheap, and was very poorly executed. Not the workers fault- he was incredibly kind and helped us get a refund and worked hard to make the experience as nice as it could be. read more

Staff here is super friendly and engaging, best escape room I've been to so far!! Too bad we're just here on vacation, otherwise we'd do them all! read more

Our host wasn't paying attention so we didn't get the messages we needed to solve the puzzle. The host realized this after 20minutes. Horrible experience and worse service. read more

Great family event! Super fun! We would definitely come back in the future and try another room.

If I could give it 0 stars I would. It is definitely not worth the money at all. We did the Movie Theater one. The storyline wasn't great. The clues were lackluster. Everything was a keypad or bike lock to get into things, and it wasn't easy to guess which lock or keypad to try because the clues didn't relate well. It just was overall an unenjoyable experience and I would recommend saving your money and trying a different business who utilizes other puzzle play because this one just doesn't. We expressed our disappointment in the game during and after the experience and the guy just went through the motions of "aw, sorry, do you want to take your group picture now?" He also rushed through the explanation at the beginning and the answers at the end and even when he did show the answers, they still didn't make sense. Also a couple of the pieces of the game didn't work properly. Just save your money and go elsewhere. read more

So much fun for our team builder! I wasn't a big help but others on my team were good at this! Nice experience!

Must be one of my worst experiences in an escape room and I've done more than 2 dozens of them. They crammed 4 different groups into one room. We barely had enough room to walk in there. I would definitely not recommend it to anyone. It's probably really packed because if it's location in chandler mall read more

Brian was and awesome game host! Will definitely come back! The game Outbreak was challenging yet but rewarding!

Pros: staff member was friendly, room staging was well done. Cons: The outbreak room was the worst escape room I have done in the last 10 years. (And yes, we did escape). Poorly designed user interfaces on the computer games wasted your time with restarting, and there were so few puzzles to solve that people were often sitting twiddling their thumbs waiting for something to do. 20 minutes in I found myself simply annoyed by the experience, and that was carried through as we went on to other puzzles. I regret wasting my money and time here and will take my escape room business to other chains in the future. read more