Cowboy Quickshot: Little hard to find and a little empty but dang this place deserves more…read moreattention. Very original and unique experience, fun for a lil date night or a group outing. You get a lot of freedom to play whatever games you want and move at your own pace. I think the original quickshot is the most fun. Make sure to be patient when loading the wax pellets as you want to reduce the chance of a misfire. Additionally, you cock the hammer to the first "click" in order to rotate the cylinder on the pistol.

The facility was run down but the actual room was decent and well-planned. We took issue with the…read morestaff though. They hurried us out after we escaped in 30 minutes. When asked for a debrief, they refused, saying they needed to reset the room. They didn't offer to take our picture at the end even though they had a backdrop and props for it. They asked for a tip which I have never been solicited for in all my experience of doing escape rooms. The safety video should be re-thought; many people in our group found it to be cringey. For some reason we were admonished for using a cell phone as a flashlight in a dark space.

A great place to hangout with friends if you're tired of the bar scene and love tv game shows. The…read moreperfect way to celebrate a birthday or just get a group of people together. There are drinks for purchase plus some light snacks like chips. You're able to choose which games you play so you can go multiple times and it won't get boring. They have things like price is right, family feud, wheel of fortune and a bunch of others. The host was funny, engaging and made sure we had a fun time. Overall work the visit.

I hosted my boyfriend's ugly sweater-themed birthday celebration at this venue, and overall, the…read moreexperience was very fun & enjoyable! We selected Christmas-inspired games to enhance the festive atmosphere, which added an extra level of fun and engagement for our guests. The event hosts were professional, enthusiastic, and a pleasure to work with throughout the experience. The party package included unlimited drinks during gameplay, which was appreciated, and the option to add catering was a convenient feature--which I did end up adding. The only area for improvement that I would recommend is greater attention to detail regarding their add-ons. I had added a mini trophy and ribbon as part of our party package; however, these items were not provided until after the event had concluded and many guests had already departed. This was disappointing, as the add-on was intended to be part of the celebration itself. Overall, though, the event was a success, and we'll definitely be back for more:)

The most unexpected thing about playing escape rooms in the Salt Lake City area is how many…read morebusinesses are mindful of the need for couple date-night experiences, and how cleverly they are able to tailor bigger rooms to suit smaller ones. Mystery Escape Room, with locations in Salt Lake City as well as Tucson, did just that with their European Café mystery game, Café Amour, which we picked because it was a 40-minute escape room designed for 2 people, and it was rated mildly challenging. When we were booking our game, we saw on the web site that Mystery Escape Room does not offer refunds on cancelled bookings, but are more than happy to reschedule our visit, or place our tickets on will call to be used at any time and does not ever expire, which was good, because it was a bit of a drive for us to get to The Gateway shopping mall in downtown Salt Lake City. We need not have worried, however: getting to The Gateway was not a bad drive at all on a Saturday morning. The standard mall parking offered off street have their own app so it took us a while to get out of the car, but a short walk through the mall concourse, then up and down the escalator later and we found ourselves at the escape room - 30 full minutes before opening time at noon! Happily, the door was unlocked, and we were able to seat ourselves in the lobby and look through the 3-D image books and Elf-on-a-Shelf photo album while waiting. There were also puzzles on the bookcase, which was held a surprise in itself. Our fantastic game host, Kiki, was able to fit us a whole half hour early, which was more than great, because it was already 98°F out at 11:30am, and there was scant shade in the outdoor mall. The introductory video was self-produced and very amusing, and just gave Kiki the exact amount of time to get the room ready early and show us into the very dark second lobby. The game started even before we entered Lobby 2, and even that was only the preamble to our real experience, which finally started after we made our way through a themed doorway. Café Amour is a perfect date-night (or day) G1 (very low-tech, with conventional locks and lots of brain work) game, which took us to the streets of old Europe, from the glass-stained windows to the wood-and-brick décor. The rules of the game were laid out clearly ahead of time, and Kiki was terrific keeping us on track - very important for a short-term room. Since this game is a more intimate game within at least two other rooms, we really appreciated the clear labels on what was not part of the game. Our favourite puzzle was the one we had to solve using playing cards, and although the word association puzzle was interesting, it was also confusing because it didn't seem in-theme. This probably had to do with the fact that Café Amour was part of a larger experience, and our exit also did not seem to fully complete the one (café mystery) experience. It was / is, however, a clever way to entice us to continue our escape room experience with them again. This was our only gripe, and why this is a four-star review rather than a 5. The short-term rooms at The Escape Date and A Great Escape (both previously reviewed) were more dedicated and focused. That said, we really enjoyed our time at Café Amour and the big perk was the freebie take-home at the end. There was a clock in the room that was not used but our time of 33:45 was meticulously tracked by Kiki, who actually did a five-star job. We remain constantly surprised by how ingeniously all the different rooms in Utah are conceptualized and built, and we are really appreciative of how all our game hosts so far have taken the trouble to appear in costume and character. Our games have not been just "our" games, and it's so refreshing to see gamemasters enjoying our game along with us. We can't wait to try out the other rooms offered by Mystery Room - and soon! This review has been posted on both Google and Yelp.

Pluto was an amazing guide. Stayed in character and made the experience so fun. We did the…read moreChristmas carol escape room, pretty hard if you don't know Christmas songs because this place will definitely test you

My family and I were in town for another reason and we had a few hours to kill and chose to try out…read morethe Gamebox experience. We did the Squid games one and none of us had watched the show, but were able to follow along well enough. We had a blast. We live in the Reno, NV area and wish this would come to our area. It would make a killing. Wish we could try them all. Definitely recommend to others.

This is a great summer event for kids and adults. We got the summer pass and are excited to bring…read moreour other grand kids. They played the angry birds and the floor is lava. The angry birds were fun and kept them engaged But it was a little slow. Lava is a little bit harder but they got the hang of it pretty quickly.

We had a great experience! Half of our family of four had never done an escape room before…read more The process was explained thoroughly before we started, and we received helps as needed via a walkie talkie. The clues were clever and well done. We'd definitely go again.

Great family fun. We have gone 3 times, 1 for each escape experience offered. Our favorite has…read morebeen the attic.

This was our first escape room and we chose Arcadia. We went with 4 people - 2 adults and 2 kids…read moreages 9 and 11. We had the BEST time! Highly recommend for inquisitive kids. Both of my kids were hesitant about the evenings plan, however once we arrived they were super excited to get started. Our host, Jake was wonderful and exactly who we needed to guide us when we needed it (pretty often). Our kids are already asking to go back, and we will. My main concern prior to going was that we would miss something, and just sit there unable to move forward. Nope! If you get stuck and everyone agrees to a hint, you will be guided in the next direction, but not given the, "answer". This made this activity so much fun for our family.

We've done several escape rooms over the years, so we had decent expectations coming in. The staff…read morewas friendly and the concept sounded fun, but the experience just didn't quite match the higher price point. For what we paid, we were hoping for a more immersive and thrilling adventure. The facility itself feels older and a bit worn, both from the outside and once you're inside the rooms. The interiors and props could really use an update to match what other escape rooms are offering these days. The puzzles were okay, but there weren't many "wow" moments or surprises that made us feel like the game stood out. It wasn't a bad time, but compared to other escape rooms we've done, this one felt a little underwhelming for the cost and the dated environment. With some modernization of the sets and a bit more intensity or creativity in the puzzles, it could easily be a much more exciting experience.

I have done 100+ escape rooms and while on a business trip, I wanted to take my team of 8 out for a…read moreteam building event. I decided to book Under Pressure for my team at 9:30pm on 07/11. The only great thing about the place was the lobby and the customer service from the game master. The lobby is well maintained and it made me excited for the room. However, the room had multiple issues. The largest issue was that the AC did not work at all. This ruined the experience because we had to have the main entry door open the entire time so that way some fresh air would come in. Even with this solution, one of us were completely disengaged due to the heat, and everyone else was highly uncomfortable. Not having AC in the summer when it is 106 degrees outside is just no acceptable. Beyond the AC issues, the escape room itself was middle of the road at best. There was no flow and the puzzles were incoherent. One of the locks was left unlocked so we did not solve one of the puzzles. The room was overall cheaply made. For example, they use wall paper on a standard door to make it look like a submarine door, whereas other escape room company's would design a door that looks and feels like a submarine door. There were also 2 other cheap locks on one cabinet that one person easily guessed the combination to. Overall, I would not bring my team back to this escape room company.

This is my second time trying to go to this escape room. They have an excuse every time we try to…read morego. The first time we couldn't book past 9. So they told us to come next time before 8. This time we come before 8 they told us that we can't book bc there system is down. And we have to book a hour before. Regardless on there website it would Let me book right there and then so why we couldn't book in store makes no sense. Mind you there has never been someone in the front the two times we have came we always have to wait a while for someone to come out the back. I wonder how this buisness is still going as it seems like they don't want to get buisness

Amazing such cool rooms !! We love it here. The staff is great so friendly and accommodating.read more

We came out to the Escape room for our son's birthday, mind you he's 27. We did the zombie rom, we…read morehad a lot of fun and Griffin was a fantastic host, super friendly and easy to work with. Our granddaughter (14) was a bit scared at times but ultimately had a great time. We did not make it out, maybe next time