The boss' boss would not help customers out when the truck broke down. A valuable customer was not…read moreimportant. I will not recommending this company to anyone. The employees were great but the company not so much. The truck is for 3 stores. Maybe they need to invest in some more trucks.

Had a great experience here. We were in search of a Samsung fridge because we had really wanted a…read morefridge with the auto fill pitcher. Good selection of appliances we ended up finding a GE that had the autofill pitcher, snack drawer, and in door beverage center. The fridge brand new retails for about 5k and we got it for about $950. An amazing price considering the only damage is some scuffs on the bent in freezer handle, which is easily replaceable if we cared. Delivery was fast and they came on time the day of. Had absolutely no issues and would happily shop here again in the future.

We've purchased a couple of items from them as well as have had repairs done by them. Always…read morehelpful and reasonable prices.

Don't do business with this company. I purchased a washer and dryer from them, and both have had…read moreongoing problems for the past three months. I've had to call them back multiple times for repairs, and the issues still haven't been resolved. The installation was also done incorrectly, which created additional problems. It's frustrating to keep having technicians return to fix issues that should have been handled properly the first time. Based on my experience, the customer service was unprofessional, and I was treated rudely when I tried to get the problems resolved. I regret buying from this business and would not recommend them to anyone looking for reliable appliances or dependable service. Do not do BUY FROM THIS COMPANY.

First, we used this company for an LG refrigerator repair. we were unable to do the repair…read moreourselves and hired their specialty guy for refrigerators. The initial diagnostic was great. Hooked up the meter and checked it out. replaced the part and all was well. Timely and efficient service. unfortunately, we had them back out twice as the issued wasn't 100% resolved. But they came back both times and worked the problem until resolved. no extras, no extra fees. Works great now. 5 stars to the Refrigerator crew!! after such positive success with the fridge, we called Premier for their dishwasher team. we were able to order and replace the needed parts ourselves with LGs great website and video assistance. however, one problem remained that continues to elude repair. I guess the dishwasher guy took offense because of our initiative to do the majority of the repair. He tried quoting a repair and parts fee sight unseen that was not at all what was needed. Then hewas belligerent about coming out to do a diagnostic, quoting the fee for that. We were asking for that help, so we're already to pay for it! This the consult. When he finally comes, he doesn't do a diagnostic with the computer system at all. He runs it a few minutes, makes a few guesses, then leaves. Charged us for his "expertise." Problem not solved. 0 stars for the dishwasher guys.

If you're looking for quality products at a lower price, value the work of a one man entrepreneur,…read morelove to support local and want honest service, this is the place. I walked in and the owner is busy running around loading, fixing, verifying various appliances. The front of the store is set up with great quality products but he didn't have a receptionist so I was patient. When he came to me, I told him what I was looking for because the refrigerators in the front were too big for what I needed and out of my small budget. He walked me to the back and showed me the perfect one. He delivered it the next day (he is a one man shop-loads and delivers by himself if it is not being picked up.) I called the next day thinking there was a problem with the fridge but it was a user error and although he knew it was simple, he still came at the end of his day to come show me TWICE! (1st time was programing the fridge, 2nd was my error of plugging in the microwave and fridge in the same outlet. ‍‍ I can't imagine how tough it might be for him to have to deliver to people when they don't live close. Without staff to help, he basically is leaving his business and potentially losing customers. I am very close so it was easier, but early morning or end of day is about the only time he has to be able to deliver or service what people buy if there is an issue. He gives a 45 day guarantee which is great!

These folks have been super helpful with several purchases. Nice selection and great deals. They…read morecan work to arrange delivery, and often very quick. Anytime they didn't have what I was looking for, they were helpful in finding suitable options. Great to work with.

In a normal instance, I'd update my review from 1 to 4 due simply to inconvenience but I decided…read morethat after a long discussion with the store manager I feel very confident in this stores intentions to make it right. We were able to boil it down to some miscommunication and ill-made assumptions. I made it clear that I don't think that they are inherently bad people but I was simply seeking open and transparent communication on processes and expectations. James was very kind to me and even though I had my frustrations with them, I'll never say Ramon and Bo were ever rude to me either. Customer service in reference to tone has always been 10/10 even with the fluctuation in the service. I get it, no one is perfect. It's the holiday season and I'll chalk it up to a brain fart so if you are visiting soon I'd recommend keeping things annotated on paper for reference. I'm happy I took the time to come back to have a good conversation and hopefully give them future business.

This is the second time I purchased an appliance from Cindy's Appliances. I returned because she is…read morevery professional, helpful, knowledgeable and stands behind her products. The first washer I purchased from her lasted almost 3 years, despite it being used. My second purchase from her was a washer and dryer set. The washer did not fill with enough water and to make sure I was happy, Cindy replaced both the washer and the dryer so I could have a matching set, since she knew that was important to me. I have recommended Cindy to my friends and family. They have all been very happy with their purchase. I am extremely happy with my purchase and can confidently recommend Cindy's Appliances for your next purchase.

Quack Rentals is so awesome. We had our dryer break down a few months ago, and since then we have…read morebeen temporarily renting a dryer from Quack. I really value their great customer service. We had requested a rental from them and within the next business day, they were out to install it in our home. Then come this past weekend, the dryer we had been renting stopped working. I made a request with Quack to come out to look at it, and they came the very next day to replace the dryer. No questions, no hassle. We have had a great experience with them since installation and I highly recommend them to anyone who is interested in renting long term or short term.

While my home was under rebuild due to a laundry room leak, I rented a washer and dryer set from…read moreQuack. They were always responsive for set-up, delivery and any maintenance issues that came up with the units. I'm removing 2 stars because in 3 months, I went through 3 washing machines due to problems and/or noise with each. The last unit was extremely small and basic and it had feral cat urine smell (NOT inside actual wash tub) which eventually faded, but it worked well enough and I made do.

The prices were not as advertised with the savings from what i saw on facebook. The pricing ran at…read moreabout the same as you would find at home depot with fees for delivery when home depot doesnt charge to deliver.

ABSOLUTE BEST costumer service. We know where we'll be going for ALL of our appliances in the…read morefuture - This place, 11/10!

Was very pleased with the service I received. This is the third time I have used them and was…read moretreated with great respect and curiosity every time. Frank is a great repairman and definitely know what he is doing . He has worked on different brands of appliances with no problems. I highly recommending All American Appliances. Patty De La Garza

We had a good experience the first time years ago but it was more like a nightmare this past May of…read more2026. They came for a simple task. Dryer turns on but it doesn't work. They said they need to order part, part takes two weeks they put part takes off with check and leaves without letting us know. Later I put a load to dry and discovered the top panel is loose and the screws are still on the floor. We put a stop payment in the bank and threatened to go to the BBB. They come back and said I don't want Uno in my house again. Manager comes with Uno and said he needs Uno. So we let them work on dryer. again they had to order a part and waited by now I have a lot of dirty clothes that need washing and drying. Supervisor came with new part and Uno worked For a long time and dryer was finally working but the digital lights on my upright beautiful Maytage dryer were not lighting the entire numbers. I told them why since they were working before. He just said something stupid and told me that's something else. I didn't like that! Besides their lousy performance on this job they had attitude with me. NOW this is very interesting: Uno wanted me to show him the receipt from the first time he came and dryer worked for a while. I gave it to my husband to show it to Uno, Uno got it and my husband came back into the house. Dryer is in the garage. After a while Uno comes back in the house and asks me for the receipt and I told him my husband just gave it to yo. He said yes but he took it back. Then I asked my husband where is it? My husband couldn't remember. I told Uno MY HUSBAND IS SICK WITH CANCER AND HE JUST GAVE YOU THAT RECEIP. MY HUSBAND COULD NOT REMEMBER IF UNO GAVE HIM BACK THE RECEIPT. UP TO THIS DAY WE DONT KNOW WHAT UNO DID TO THAT RECEIP. BUT IT BOTHERS me that Uno started this trick about the receipt we had paid for and what was he trying to pull?? We waisted around $600 dollars letting these fool and unprofessional guys come into my house to do a lousy job and to make things worse what these guys did when they left was that after they asked to use our latter when they put it back (we didn't see how) they hit the device where garage door opener eye is to close and open. They didn't bother to tell us. But it took us nearly 2 hours trying to find out why the garage door would not open!!!! Someone else had to come to fix it. This was the worst experience we had with All American Appliances and Uno and his manager. NEVER AGAIN. WE ARE SENIORS AND MY HUSBAND IS SICK. SO I cannot believe all those nice comments about their services.