Found her through Groupon. she can really be tricky to get a hold of and really hard to reschedule. My BIGGEST mistake was giving her $100 cash to book her for 3 more sessions. As she made it appear, if you are a current patron. You are good with her! For a much better deal, with her then going through Groupon. Not true! She does do a good job at what she does but to get a hold of her, is another story. She is a absolute let down! I do not think she is money hungry and she really marches to her own beat. She took off with $100 of mine that I worked so hard. I do not recommend as she fails to call back or text or email. With today's technology when everyone has a smart phone on the hand and sleeping with it. This is absofuckenlutely OUTRAGIOUS! No excuse and this is highway robbery. Granted I canceled on her a couple of times and with her supposedly busy schedule. This is still unacceptable! Do NOT EVEN BOTHER! MOVE ON! DISCLAIMER Consider the fact that I gave her $100 dollars in cash 2 years ago and until this day she has FAILED to get her ACT TOGETHER! Rene you should be ashamed of yourself. Everyone has hard ships/life/blah blah and I trusted you! Put a paper bag on your face, and sit, in the corner, and drool like a soggy bunny! Shame on you! read more

Never judge a book by its cover. Upon arriving to EsScentials you may think you are lost or in the wrong place. That is until you walk in the door and up the stairs were you are greeted by Renee and John and instantly transferred from the non impressive streets of Tustin into a small little piece of utopia. EsScentials is the perfect place for a message. Not only a message........ check this out.... A glass or 2 or 3 of campaign then off to a tranquil room of soft music and gentle waterfalls. It is so comfortable all you can do if fall into a trance and pass-out. Thank you Renee and John for the experience I will be back. read more

I'm going to err on the generous side and go with 4* because maybe we just visited on an off day. We were barely greeted and given their form to complete. Great. Filled in everything, circled the diagram, listed purpose of visit, noted my pain issue, etc. No one invited us to use the relaxation room so we sat by the front door until our appointment time. We didn't get the warm and fuzzy feeling I expected after reading their website and yelp reviews. Not only was I looking forward to our massages with Renee and John but I NEEDED a massage because of a little fall I had a week ago -- my shoulder and neck issues written on their profile form. Hubby had Renee and said it was a pleasant massage, she asked if he had any specific areas, and he was generally pleased. He said the pressure definitely wasn't firm enough and I said that is because deep tissue is an extra charge. My massage with John was less successful. He asked NO questions and proceeded with the massage. After 5-10 minutes in, I realized he wasn't asking questions, wasn't focusing on my problem areas, and had not even read the form I completed. By then, I felt very awkward bringing it up and making an issue so I just (regretfully) let the massage continue. It was a relaxation massage with generally light pressure with far too little focus on my neck area (tho plenty in the middle of my back) and almost none on my shoulders. I was especially disappointed because his bio lists 'pain management'. We had booked these with a voucher and I had intended to leave a generous tip to compensate but I changed my mind because I was disappointed. I left with the same neck and shoulder issue that I arrived with. It's a nice little place and we probably just caught them on an off day. However, if they want clients to write down all their info then they should take two minutes to review it before the treatment begins. read more

Went for a massage today to this place, and I think I'll definitely be back. John had a fantastic technique, firm yet soothing. The place is very clean, doesn't have the usual frills but it is calm and relaxing. Must try if you haven't already read more

I had such a great experience here today! I was so nervous for my first Brazilian sugaring session, but Renee was very transparent about the process and the aftercare, and it was apparent that she knew her stuff. I felt very relaxed when it started and Renee explained every step of the way. I could tell she really wanted me to feel comfortable throughout the process, and I appreciated that. I opted to buy a 3-time package deal at the end, and I'm looking forward to coming back :) read more

I bought a Groupon months ago and I can't even make an appointment because the number doesn't work. There's no online booking and the number says the caller isn't accepting calls. Still in business? I just asked Groupon for a refund as I assume not. read more

Came late due to traffic but Rene was understanding about it and still did an amazing job with my Brazilian wax ($29 without tip). She made me feel so comfortable considering that it was my first time. Peaceful vibes here. Waterfall sounds and soothing music in a peaceful little private room. It took about ten or so minutes to get it done and I was surprised how fast it was. Remember to ask about the groupon deal! The location is bit tricky. It's in a little plaza with big houses around them. Park on the side and walk in to find the number outside the house. It is located upstairs. Overall, great experience. I am satisfied with my Brazilian wax that I received! Will be coming back for future appointments. read more

This is an update for their service. Last time I went there everything went smoother. When I called to make an appointment, they were able to schedule me the next day. I liked that improvement. They moved to a different building. Now it's upstairs. Little odd layout, but worked fine. This time Renee was a little faster (which I prefer) and made sure I'm satisfied with results. I liked that she was treating me differently. That makes me think she can do well and willing to improve customer's service. read more

My mom and I were visiting family in CA. We went to EsScentials for Body & Soul on the recommendation of my sister-in-law. First of all the spa is located in a wonderful setting. We were relaxed before we stepped into the door. Once we stepped into the door, we felt more relaxed. We were greeted as if we were family or close friends. Then we were offered something to drink. The massage rooms were very serene and relaxing. John, the Massotherapist, was great. He makes you feel at ease and before you know it, he has worked wonders. His wife, Renee offers facials as well as massage. My mom and I agreed that if we lived there, we would be regular customers. Looking forward to going there again the next time we are in CA, read more

Wow - this place and Renee's hands are worth every penny! As a member of Burke Williams, I can tell you this place is quieter and more relaxing than the hustle and bustle of Burke. It has all the basics and no fluff - its just down to business of getting a massage. Be prepared to ask for what you want - renee will see you get all the pampering you need! read more

I found Esscentials for Body & Soul through one of the discount vouchers that are so popular. The office is very peaceful. Renee had me fill out a questionnaire and went through it with me to find out what my needs were. I really liked the massage Renee gave me. I've used other discount vouchers for massage. The massages were pleasantly relaxing. The massage I got from Renee was healing as well as relaxing. Renee is very knowledgable. I had numbness in one of my legs and Renee did research on how she could help me on a subsequent visit. I have been back several times. I've brought my husband with me and John gave him a good massage. We are both happy with Esscentials for Body and Soul. I have recommended Renee and John to other family members. read more

Definitely recommend a massage here! Renee has an awesome technique that is so artistic and even more soothing. I enjoyed it and would love to come back soon! read more

First of all, they are very thorough with directions of where they are located in the e-mail. Second, staff is wonderful and very professional. Location is tidy and clean. And when they say they are going to give you an hour message, it really is an hour! read more

I've been going to Renee for over a year now, and the results have been incredible. I've had what I consider bad acne for years. After a few short months of regular microdermabrasion facials, my face almost completely cleared up! I wish I would have found Renee years ago, and highly recommend her. She has very reasonable rates, and will sell you a package of 6 or 12 treatments at an unbeatable price (trust me, I checked around). I love her treatment room, it has this amazing waterfall and a shower if you need it. Definitely check her out! read more

The location was nice and had a clean feel inside. I went for sugaring and I was not too pleased. All the hair was suppose to be removed and there were a lot that did not get removed. Also, I have had NO LUCK trying to schedule my next appointment. I was only going back because I bought a Groupon for 3 sessions but it doesn't matter because I can't even get an appointment for another month during the day. read more

If you really want to treat yourself to a great massage, go here! Renee' is my usual therapist but I have also been massaged by her husband John. Both--are terrific. The place is classy and you feel very comfortable in the separate massage rooms. There is lovely music playing, heated sheets in the winter, hot towels, massage done just right. You couldn't get a better experience. My boss got me some massages for my birthday and it was so nice, I got him some massages for his birthday. He loves it here too! read more

Groupon massage for this and I had Rose. They weren't overly friendly and could have been a bit friendlier especially at the end of my appointment by asking how it was, if I wanted to come back, etc. The massage, it was ok. Not bad, not great. Definitely not personable to my problem areas or other massages I've had. It felt like a "routine" massage in the way the motion and "order" of it went. Almost like it was a machine just getting me thru the appointment and onto the next client. They are booked way out in advance so trying to get an appointment or make changes is not flexible at all. Wish them the best but will not return. read more

I had a little trouble in the beginning get ahold of Renee as a few other reviews state but it all worked out. This was my first time sugaring and I am totally pleased with the results! Renee was also very calming and really wanted to make sure I was getting the service that was best for me. I will definitely be going back. Thank you! read more

Renee has the best touch for massage in the universe! Totally recommended for a soothing, relaxing experience.

My Boyfriend discovered a deal for this place.. which had it not been for that we never would known of it or gone. kind of hard to find on the net...but he treated us each to 90 min massage which was a great value, very well executed and offered in a nice relaxing in nice ambiance, including small touches like chocolates & real water glasses in the wait room, water features and my headrest scented w/ lavender (tho my boyfriend said his room smelled like waffles and made him hungry!) but that is the only possible neg we can say about this experience. They were GREAT! John and Renee were pleasant, they knew their stuff, did a fabulous job and it was good value as well. read more

I bought a groupon for sugar Brazilian waxing. On the same day that I bought it I called them to book an appointment. The guy who answered the phone (I think his name was John) said that he has no appointment available until 11 days later and if I don't take that single appointment they have none until one more month from that date. I booked the appointment. On the day of appointment I parked my car and while I was walking to their building I called them to tell them I will be there in a minute. The guy said that they can not see me anymore because I was 3 MINUTES late to my appointment! he said he has to reschedule me for another time and he has no appointment available for another month. I suggested to wait until next customer is done and go after her or start my service since I still had 27 minutes of my 30 minutes appointment left and if next customer showed up cut my service short and end it. He was so rude and not accomodating at all. I didn't even had a chance to go inside the building. He refused me completely. I have never heard or seen any business interested in getting customers to be this dismissive or rude. I called the Groupon and refunded my purchase. I prefer not to deal with these kind of businesses. read more