I had an amazing experience with Kelly. Was super nice and efficient. The place was very relaxing…read moreand clean. Would recommend and would go again.

Came with my sister and cousin. I had an amazing experience here! It was sooooo relaxing and…read moreservice was great. Sophie did an amazing job!!! Would go again.

Absolutely loved this place! So spacious and clean! We were a walk in on a Monday and were able to…read morebe taken right away! Pricing was not bad at all for the service they provide. I received a gel pedicure and was the deluxe version which was about ~$50 which to me is not bad. My friend received a regular pedicure with a gel French tip and hers was a little over ~$100. They have a variety of options regarding the extent of service you would like to receive. They also give a complimentary beverage and have a list of nonalcoholic and alcoholic along with soft drinks and water. Only downside was the parking lot. But as long as people come and go shouldn't be to much of a problem. Would highly recommend coming here. And would definitely come back again if I'm in the area and in need of a pedicure/manicure.

Thank you for your response. I appreciate the apology, but I don't agree that providing an…read moreantibiotic care pack and a discount adequately addressed what happened. Being injured during a routine pedicure is not a minor inconvenience--it caused pain, disrupted my daily activities, and should never have occurred. Regarding the chipped nail, I wasn't asking for a completely new set. I simply expected a reasonable solution for a manicure that had already begun failing. Suggesting I pay for an entirely new set rather than standing behind your work was disappointing. While I understand accidents can happen, accountability is measured by how a business resolves them. Unfortunately, my overall experience--from the injury to the quality of the services and the resolution offered--did not meet the standards expected from a salon with your pricing. I stand by my review and hope this feedback leads to improved training, quality control, and customer care for future clients. By the way, still no call from a "manager."

As my first time here, I was pleasantly surprised! I would highly recommend if you need a…read morebasic/first facial to clean up your face. The technician is gentle and uses great products. I mostly love the ambiance!

I found Mary on Yelp while searching for an esthetician to help get my skin wedding-ready, and I'm…read moreso glad I did! With over 40 years of experience, Mary is incredibly knowledgeable, professional, and genuinely cares about her clients. I received the Oxygen treatment, and it was not only extremely relaxing, but my skin was absolutely glowing afterward. Mary took the time to explain everything she was doing, answer my questions, and provide helpful skincare advice tailored to my needs. Her kindness, expertise, and attention to detail made the entire experience wonderful. I left feeling refreshed, confident, and excited about my skincare journey leading up to my wedding. I can't wait to go back for my next treatment. Highly recommend Mary to anyone looking for a skilled and caring esthetician!

Had a fantastic experience! Easy to book, same day appointment! Service was amazing from the second…read morewe stepped in! Booked a couples massage and I believe we had Lily and Lucy! They were fantastic! Focused on my focus areas exactly how I would have liked, very attentive to painful areas, and were so patient!! Would highly recommend!

This was one of the best messages I've ever had in my entire life!!!! My first time in this place…read moreand it will never be my last. I will definitely recommend this place to everyone I know. Very friendly staff I can't talk enough about this place. HIGHLY RECOMMENDED!!!

This was my second time here within a span of a 1 week since my last visit and I love this place!…read more Today I had a 60-minute deep tissue massage with Shirley, and she was wonderful. This experience felt very different from the massage I had about a week ago in the best way possible. Shirley took the time at the beginning to have me circle the areas I wanted to focus on, which I really appreciated. I let her know that my upper and lower back were my main problem areas, and she absolutely delivered. Although next time I may focus solely on back work, she still did an excellent job with the full body massage. The appointment started promptly on time, and she was very welcoming and accommodating, even allowing me to use the restroom before we began. Overall, Shirley was incredibly friendly, professional, and skilled. I would absolutely recommend her and would love to book with her again in the future. One thing that would be really helpful is if ClassPass showed exactly which masseuse is assigned when scheduling appointments. I would love the opportunity to choose my masseuse next time because I would definitely request Shirley again.

The business/space/restroom is very clean and quiet. The lady who helped me up front and ended up…read morebeing my masseuse was friendly and attentive. I chose the Deep Tissue option for an hour. About 20 minutes in she asked if I wanted to extend to 90 minutes as my back is pretty tight/knotted up which is true so I agreed. Up to that point she had already taken 1 or 2 phone calls setting up new appointments and I gave the benefit of the doubt that another employee would handle any new customer service calls/texts, but that wasn't the case and the texting continued more than a handful of times which was pretty annoying and unprofessional. I've gotten plenty of massages to know what an hour/90 minutes feels like and I wish I had noted the time because I'm fairly certain it was nowhere near 90 minutes. I even asked her if it was really 90 minutes and she insisted it was. The massage itself was more smashing with weight rather than an actual deep tissue. And some of the overly repeated movements went on a bit too long in very sensitive/nerve-cramped areas on my upper back/neck/shoulders. I didn't complain and had no problem handling it but I think it was just more roughness as a substitute for deep tissue. Not sure I'll be back again and I'm not trying to hurt the business in any way, shape, or form. Obviously from other reviews there are satisfied patrons but for me it'll be a one-&-done visit.

With California Winter, heavy winds and firey pollution, I felt like my skin was at an all time…read moredry. So I desperately searched Yelp for "facial" and found Kawehi Skin by work so I called to make an appointment and they were able to fit me in after work on a Friday night. I arrived early since you typically have to fill out a questionnaire prior to facials. Sandy, the owner, was my esthetician. My appointment was for 4:30pm but her previous client wasn't done until 4:40pm and then we chatted a bit about my options until about 4:50pm since they had no menu and their website is a bit outdated. She explained to me that Kawehi Skin is a customized experience so she usually looks at her clients' skin and then discuss the recommendations and let the customer decide how to proceed. I communicated that I would prefer a menu so I know what I am paying for, but at the same time I can tell Sandy was very caring and was being genuine about her service. I felt very conflicted since I usually like things defined. But she reassures me that the business is transitioning to new menus and they will completely revamp their services soon. So we proceed with my facial and my skin was definitely dry. We did 2 cleanses, steam, enzymes to digest the dead skin cells, a calming mask in parallel with a shoulder massage, microdermabrasion, and then moisturizing drops at the end. This was about an hour for $95. Sandy mentions that the services here aren't timed. In theory it is sweet that they take all the time they need on the client... but in practice that means they can be running late to their next appointment. For the record, the value was really fair for the services and upgrades I decided on. Also there is a sign out front that says "Credit Card transactions are subject to a 2.75% fee." I don't mind paying a fee, but I wished someone would have mentioned it prior so I could have went and got cash. And also I did not like a percent. It's fair to me if the business charge the flat rate that the bank charges them -- but I like advanced notice. I asked Sandy if a debit card counts as a credit card. To her credit, Sandy did not charge me the transition charge since it was my first visit. I'm not taking away any points for this since my fee was waived, but I feel like it is important for the business and patrons to be aware. Sandy was very sweet and I enjoyed her service. They are super close to work and the prices are fair. However I can't give them a 5 star when my appointment start time was late and the menu and prices are so undefined. I plan to come back when they have their menus up and business model revamped. I would be more than happy to give them that 5 stars when they earn it.

My mother in law and I were looking for a place to get a facial when we found Kawehi skin. This is…read morea lovely, lady owned, skin care boutique located at a strip mall just east of UCIMC. Several staff were on duty so we could have our treatment simultaneously. The room I was in was cozy, clean and somewhat feminine; with draping curtains around the comfortable, padded table. I was provided a bolster which Karen placed under my knees. She had noticed my grimace when I stood earlier and knew my back hurt. The facial lasted an hour. I can't tell much about it other than three points. 1- I was coaxed into a hypnotic state. My body relaxed and mind gently observed. 2- I felt nurtured and pampered. 3- my skin feels fabulous. The experience was comforting and oh so enjoyable. Kay was pleased by her care from Mary. She remarked at the pleasure of not being offered to purchase product. I have to agree. Critical feedback: I was asked 4x how I learned about the spa. When I made the appointment, when I checked in, on the intake form, and by my clinician.

Brought my mom here for Christmas! Love the prices and loved the treatment even better! Definitely…read morebang for your buck. I got my mom and I, the all inclusive treatment. The ladies who provided our service were wonderful and took care of us, we even got goodies afterwards! My mom enjoyed so much that she is already planning her next visit. I think compared to other spas, this place is located more in a "mom/pop" shop type aesthetic in an older building. The quality of the service was amazing, however the aesthetic itself could be improved. Overall, loved the price, and again the services provided for the price were amazing and worth it.

If you're on a budget & looking for a head spa this is the place to go. Their prices are…read moreunbeatable! The customer service here is very nice. You get to have your head massaged and washed for an hour while being in a massage chair the whole time. I think because they're new they're not specialized in the massage portion of the shoulders & neck just quite yet. That portion was not the best for me but I enjoyed my mini facial and hair wash. They even serve you tea and have a little foot spa for you after.

I had a one hour massage with Jo and I will not hesitate to say it has been my best massage I have…read moreever had. Her pressure and intuitive nature (along with 14 years experience) left me feeling so relaxed. Her heated table was so comfortable. The aromatherapy helped transcend the experience. My advice to anyone is make an appointment with Jo. You will never go anywhere else. Looking forward to my next appointment! Hope you have a chance to experience Joanna's massage.

My husband gave me a gift certificate for a 45-minute massage for Christmas. It's been a rather…read morehectic spring so I finally got around to making an appointment with Jo. Beauty Balance by Jo It's located in Phoenix Suites on 17th Street. The location is very convenience since it is not far from the "Orange Crush" so all of the major highways are close. I had a membership at Burke Williams for well over a year and always enjoyed their massages. But the cost kept going up and I just didn't feel I wanted to continue to commit to that much money every month. I was pleasantly surprised when I laid down on Jo's massage table! It was much more comfortable than the one used at Butke Williams! The room ambiance was just as nice, with soft lighting, soft music and ocean sound. There is also a small diffuser misting water in the air. Jo goes a step beyond Burke Williams as she has Lindt chocolates offered in a dish! We had discussed the level of pressure I preferred and whether I had any areas of concern. She advised that I could undress to the level of my comfort. I thought this was very sensitive of her as some people are uncomfortable with being nude for a massage. Personally, I prefer to be nude but others may not and I liked that she gave that option. The massage that Joe gave me was every bit as good as the massages I received at Burke Williams. She used the right amount of pressure and I felt totally relaxed afterwards. I highly recommend Jo if you are looking for a good massage at a reasonable price. I really like that she didn't talk during the massage or try to sell me anything afterwards. She simply gives a great massage and a nice smile!