In & Out Process! Once I Ordered the Hair I Picked it Up, and They Gave me a Frontal by Mistake Instead of a Closure, (which I didn't mind & I was very happy about) BUT beings though I Already told the Stylist doing my hair I was getting a Closure, I had to return the Frontal read more

I liked the texture of the hair, but the shedding was excessive. It was very frustrating--every time I combed or wore it, clumps of hair kept coming out. The hair Is all over the place. Can't touch the hair without it shedding. Hair is BASURA!!!! read more

My girlfriend got deep wave hair from them here said it was okay. I decided to buy hair mainly because it was close to me and I needed it soon. I got three bundles of "raw" water wave. It is literally the WORST hair I have ever had. I spent almost an hour detangling the back because it was so matted. Huge chin is of a matted mess. I've ordered hair from Amazon, gone out of the country snorkeling and has better hair than this. It's only been two weeks and I'm ready to take it out. read more

***Update *** It's been a few weeks and believe the 1 star comments . The hair gets knotted up which makes it shed more when wanting to detangle but after it gets DRY... & you do something to it... it's okay for a good 25 mins then it's back to the drying EVEN if you put biosilk.. Deep conditioned it with what they recommended, It did not work lmao. You honestly cannot save bad hair. They said they would give me a frontal piece to replace, but why deal with the same issue. This hair is just trash. Sheds all day , EVERYDAY even when you barely even touching the hair. They taking forever to respond or figure something out. I want my $$ back. FR. For $600 its definitely not worth it. Keep your money or spend it somewhere else. read more

GOOFY A** BUSINESS They are thieves!!!!! I made a purchase via online , realize that it wasn't the correct amount of hair or what I was looking for. Spoke with one of their representatives and they told that I should receive a refund with in 3-5 business days!!!! It's been 3 months. Still haven't received ANYTHING!!!! Spoke with one of them today and magically the person who handles shipping isn't there. LOL!!! It's cool!!! I am just going to pay a visit to the store && see if I can speak to someone ! read more

Can I give this company no stars?? Because this is absolutely the worst hair I have ever came across in my entire life! I made a review because the owner asked me to so being polite I did! BUT LET ME TELL YOO ABOUT THIS PERUVIAN DEEP WAVE HAIR! I bought three bundles in April.. wore it for 3 weeks and it turned into a matted dread lock! I mean literally there was no saving the hair or detangling it it was absolutely destroyed my hairstylist could not even detangler it for me. So moving forward I really loved how the hair blended with my natural curly hair but the actual quality of it seems like it's mixed with a horse hair or something because I have never in my entire life experiences with any type of hair. But because I loved how it blended with my hair so much I decided to give it another chance thinking that maybe possibly I just didn't take care of the hair the right way. So I came back, bought another three bundles and told them about my experience and he told me oh did you try to put silicone mix in it... Sir I did everything I could possibly freaking do to this hair!!! So I bought another three and here I am writing this review again three weeks later and my hair is matted up once again and it is almost impossible to remove these tangles, I understand that curly hair does get mad it up because clearly I have naturally curly hair but this is absolutely unacceptable and I will never ever give them my business again. They know exactly what they're doing and they know that the quality of their hair is not great a hair. And that's exactly why people stop shopping at essence boutique a long time ago. I don't need any nasty response from the company because you guys know exactly what you're doing when you're selling this hair run for your life this is the worst quality here ever you're better off going on Ali express in finding a cheap vendor because this hair is not worth it. I wasted so much money getting installs and redoing it! Worst experience ever. read more

Essence Hair Boutique - Wigs Near Me - Largo, Maryland

I wouldn't recommend shopping here.. Per the owners words.. The lengths vary and are not consistent! I went in looking for a 4x4 closure wig but left with a lace closure wig. The Sales rep stated that there weren't any available so she could give the next best thing (feeling so good.. that I planned on returning to make another purchase the next day).I made it home and then I inspected the wig closer.. the lengths were inconsistent throughout the entire wig. It also started shedding immediately and I hadn't had it for 24hours. I contacted them and they said come back in the next day. I did.. but the owner was completely rude! Now I'm a Johann and Kendras Botique girl but I needed something sooner rather later. When I tried to exchange the chopped wig for the correct length.. I was told that my only option would be to pay the difference or to take the 4x4 wig.Probkem was, that in order tocancel an appointment less than 24 hours you typically will have to pay.. 4x4s do not require an appointment to install its simple you just cut and go. Seems like the rep made a mistake that they should have honored.  Or at least admitted that she did in fact make a mistake THEN I would have felt comfortable with paying the additional money. Instead when confronted the owner made it seem as tho the worker unknowingly gave me the wig.. or I stole it...??!! This small business represents the epitome of unprofessional. The owner hung up on me (while on hold) and on his Sales rep in front of other customers and myself. He also stated that he would rather "fight" with the CC company because im complaining... but im not understanding why this had to be a fight? Anywho.. they have that awful wig and I sent the recordings of our interaction to my CC company to assist my dispute. I have recordings of the conversations but can't post here.. Shop at your own risk! read more

The best curly hair I ever purchased. Loving my Peruvian water wave hair! I just wet it and go ..minimum shedding you can create various styles with this hair .. you can wear it straight and just wet it to get those beautiful curls back read more

Essence Hair Boutique - Peruvian water wave - Wigs Near Me - Largo, Maryland

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I WAS a loyal customer for many years. I recently purchased a 22 inch full lace front and with in a week the hair began to tangle really bad. This was a sign that the unit was old and the hair was not good. I contacted the owner and explained what I was experiencing. He suggested some products to use and told me to call him back with the results. Despite being aware of exactly what to use on human hair I followed his instructions and contacted him with outcome. My expectation was a refund or a new unit. He didn't offer that, instead he offered me 50% of a new unit. I couldn't believe it. Needless to say I will no longer support this business. Support those who value your loyalty and your dollar! read more

FRONTAL SHEDS LIKE HELL , i went to sleep without wrapping my hair up for 1 night woke up and frontal is MATTED like this is the worst hair i ever got in my life. i went to bundles by renz to get 3 bundles then i went here for just a frontal because bundles by renz was shott on frontals. i really thank GOD i did not buy my 3 bundles from here, worst hair in the world WOULD NOT RECOMMEND please dont even waste your time/ money . even the lady who was installing my hair said she heard about how bad their hair is but she said the frontal looked decent. WORST HAIR EVEN DO NOT RECOMMEND. read more

Quantity hair service ! And accurate shipping ! Thank You Essence Hair Boutique... I love my hair since 2012 I've been shopping with this company and never had any complaints ! - can I have a free 22' bundle of the owner sees my post read more

I received hair from this company that I can't use due to it being tangled when I bleached it. They claim it's grade 9A but the curl pattern was messed up. Then when I to the company to see if they could exchange the hair they said no. I spent $500 on hair they I can't use again. I just know not to support this business again. read more

I love my hair from Essence Hair Boutique. Hair is so soft and never ever tangles. I will be purchasing more hair in the near future.

I ordered from this company on July 30th, 2021. I was so pleased with the customer service at the time and the fact the brought the hair straight to me. I dyed and colored my hair that night and it took so well. I was so impressed by the way the curl kept and the hair had no shedding. I got my install done on 08/1/21. On 08/10/21 I noticed a lot of matting and shedding with my hair. I went to my stylist and she gave me a silicon treatment. The hair still continued to matte and shed. When I contact the company I sent pictures explained how I took care of the hair. ( I followed all the instructions to take care of curly hair) I called them on 08/14/21 and spoke with someone who was very understanding and polite she told me that she is waiting to hear back from the vendor to resolve the issue. On Monday morning I still had no answer from anyone and I had to call numerous times to speak with someone. I then spoke with a male who again said he would get back to me. He did not, I had to call and text. After numerous calls he then texts me and said sorry for the inconvenience but I wore the hair so they can not exchange or refund my money. I called again because I thought it was very unprofessional to text someone this especially after I have reached out and was very respectful to everyone I spoke with. He then texted me back and said the same thing. He also asked me how I maintained the hair and I in detailed explained. This is not my first time having a weave or premium hair. I received no response from him. My stylist reached out to them and they responding with the same question how did she maintain the hair. This is not my first time buying premium hair. I have ordered hair from well known companies and I have weave hair that lasted longer than a year. I took my chance on this company and was highly disappointed in how the did not rectify my issue. The fact that the hair matted and shedded so fast and early is evident this was a horrible grain of hair or batch and does not met their company standards. At first I thought they would send me new hair due to the pictures I sent and how quick I contacted them after buying the hair. They failed at this. I lost money and time on this company and received nothing for an issue that could easily be resolved. I understand sometimes vendors send bad hair so I was trying to be patient to see if they would send a new batch. Again the failed and I am highly disappointed. I would not recommend this company as a first time user my first time buying hair from them the hair was bad as well as the Customer service. Mainly, the lack of effort in having a hoary customer and no regard for time and money spent on their company. read more

I live in Atlanta, GA and decided to buy bundles from Essence Hair Boutique online. After ordering the hair my package literally came the next day! I ordered 3 bundles and the hair is absolutely gorgeous, it's so full and true to length. By far the best hair I've received yet!! read more