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    Essence Spa

    4.0 (1 review)
    Open 9:00 am - 10:00 pm

    Services - Essence Spa

    Therapeutic massage

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    2 years ago

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    Redlands Cryo Spa - Himalayan salt cave

    Redlands Cryo Spa

    4.7(107 reviews)
    4.7 mi
    $$

    I visited for a deep tissue and hot rocks massage. I have previously been to the thai deep tissue…read moremassage and I was looking forward to a continuation much closer to home. While the environment and background sound made the visit very relaxing, deep tissue was not in the room with us. I am used to really getting knotts dissolved i guess you can say and my body going full y into rest mode. Yes, its painful but also necessary. I will say I got a stomach massage also and that was probably the best part. I wish that would have been longer. I could feel rhe bumps and weird spots that help tension and lack of digestion in my organs. It reminded me of those Mexican grandma massages you'd get when you were a toddler. While I appreciated the experience I would not return for the deep tissue massage. I would however be curious of the rest of the treatments they offer at this location. The gentleman who treated me was professional and attentive ensuring I felt comfortable at all times and continuously checking on me. He also advised me to continue stretching and hydrating after the massage. Massage gets one star but the therapist and location, including ambiance really make up for it in their own way. Like I said, they have a variety of other offers worth exploring.

    While it was initially a little difficult to book and get information for a first-timer, the…read moreexperience itself was great. A very laid-back and generous environment. The salt cave is amazing. I really felt the cleansing effects of the salt when lying down directly on it and the atmosphere is relaxing.

    Photos
    Redlands Cryo Spa - I love all the himalayan salt lights.You can buy

    I love all the himalayan salt lights.You can buy

    Redlands Cryo Spa
    Redlands Cryo Spa - Relaxing in the salt cave before treating myself to a massage. Beautiful, relaxing and condusive to getting into my zen mode ‍

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    Relaxing in the salt cave before treating myself to a massage. Beautiful, relaxing and condusive to getting into my zen mode ‍

    Trendsetter Salon & Day Spa - Makeup still looked great after a few happy tears!

    Trendsetter Salon & Day Spa

    4.4(425 reviews)
    2.2 mi
    $$$

    I've been coming to Trendsetter for years, and Tina Chavez has been taking care of my hair for a…read morelong time. I've had everything from bleached and colored hair to vivid colors with her, and her work is always incredible. She really knows color, especially vivid color, and you can tell she takes the health of the hair seriously too. She's also one of the few stylists I trust with my haircuts. Her men's cuts and scissor-over-comb work are excellent, and she is extremely particular about the details. I know she only takes certain men's haircut clients by referral, so I genuinely appreciate being part of her clientele. Beyond the talent, Tina is just a kind, understanding person who makes you feel comfortable in her chair. She listens, she takes her time, and she cares about the people she works with. Trendsetter has been a great salon to come to over the years, and I would absolutely recommend Tina, especially if you're looking for someone who really understands creative color.

    ROBIN, if talking over me and hanging up on me is what you consider resolving my concerns, then I…read morestrongly disagree. I found that response extremely unprofessional. During our brief phone discussion I was trying to get your attention so I could just finish what I was trying to tell you, as you repeatedly talked over me. I SAID Robin Robin, only twice, and you angrily said "STOP saying my name!". At that point I didn't know how to address you, and I was shocked that you would say something like that to me. My concerns have NOT been resolved. I paid approximately $330 and I am still left with hair that is nothing close to what I asked for. The heavily layered, easy-to-maintain shag I showed in photographs is not what I received, not even close. I specifically explained that I needed something I could style easily DUE TO MY MEDICAL CONDITIONS. Instead, styling my hair now takes considerably more effort then it did before, and I still cannot get it to look anything like the style I requested. The color is also not what I requested. My goal was to transition toward my natural gray/white so that I would not have to continue dealing with obvious roots. My hair still appears golden blonde, and the change is so subtle that people who know me have not even noticed that I had my hair done. You also brought up the salon's video footage and the fact that I was smiling when I left. A customer smiling while leaving a business is not evidence that she is satisfied with the service she received. I smiled because that is how I conduct myself in public, and I started crying when I got to my car. I don't understand why my facial expression on surveillance footage would even be raised as a response to my concerns about the actual haircut and color. I returned, NOT multiple times, but once after the original process, because I was unhappy and gave the salon an opportunity to correct the haircut. I am still unhappy with it. And the attitude that I received because I was unhappy with this process made me feel like I had done something wrong. That is NOT a resolution. I could've gotten this exact same color result from a box. I have been very specific and consistent about what is wrong. I am not asking anyone to agree with me about whether my hair should look good. I am the customer who has to live with it, style it and paid for it. It is not what I requested. What disappoints me most is the unwillingness to simply acknowledge that a customer can leave genuinely dissatisfied despite the salon's efforts. Sometimes a service does not turn out the way a client requested. A professional response to that should not be to talk over the customer, make the customer feel bad, hang up on her, point to footage of her smiling, and then publicly declare that everything reasonable has been done. I am left with a $330 service, and I am elderly, on a fixed income, that did not give me the haircut, color, or low-maintenance result I requested. That is why I remain dissatisfied, and that is why I do not consider this matter resolved. The fact that you have rallied people to start posting about Tina Chavez shows how unprofessional this salon is. A good salon would never have to go to that extreme, a professional salon would've made sure that I was happy with what I got, not hang up on me and declare this situation resolved when it is absolutely not resolved! I have never seen a salon or a professional business treat their paying customer this way. Anyone who is going to this salon should be extremely careful, because if you are not satisfied this is how you are going to be treated, especially elderly people. This is shameful. I am extremely upset about this and it seems that this salon cares nothing about that. All I want is my money back so I can go somewhere and get this redone. Good work does not need defending by trying to drown out a customer's negative experience with positive ones. I am honestly shocked that Trendsetter Salon would encourage people to come on here and post their good experiences as though that somehow disproves mine. It doesn't. Other customers having good experiences does not mean that a mistake cannot be made or that another customer cannot be treated poorly. This should not be about defending Tina Chavez's ego or reputation. It should be about how a customer was treated when she said she was unhappy. And now watching the salon respond enthusiastically to positive comments while my actual complaint remains unresolved only reinforces my concerns. I have never claimed that nobody has ever received good work at Trendsetter Salon. My point is that I did not have a good experience, and my experience matters too. A professional business should be able to acknowledge and address an unhappy customer's experience without turning it into a popularity contest.

    Photos
    Trendsetter Salon & Day Spa - Loved the makeup!

    Loved the makeup!

    Trendsetter Salon & Day Spa - I didn't think to get a photo before the veil, so here's how my hair turned out. I loved it!

    I didn't think to get a photo before the veil, so here's how my hair turned out. I loved it!

    Trendsetter Salon & Day Spa - Loved it!

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    Loved it!

    Essential Peace Head Spa - Moisturizing scalp treatment

    Essential Peace Head Spa

    5.0(22 reviews)
    5.6 mi

    I just woke up one day and was on this kick about going to a head spa. I was fortunate enough to…read morefind this place on Yelp and they had appointments available within a few days from the date I booked. I felt like it was meant to be because it just all worked out so well and booking online was so easy. I booked a 90 minute appointment with Bitali for the Moisturizing Head Spa service. The location was easy for me to find because I know the area well, but if you're unfamiliar I put up photos of the door and its relation to a business that's easy to spot from the street. It's the door just to the left of Jersey's Pizza. The stairs lead you up to the hallway where you'll wait. She opens the door right at the time of your service. I liked the energy in the waiting area. The hallway is filled with business doors where women are getting their hair or nails done. There are also some aestheticians who have doors in the hallway. I liked the chatter from all the ladies taking care of themselves. It is a very joyful and beautiful space. Once I was in the room, I was greeted and instructed to remove my top clothing and sit in the chair with my towel robe. Bitali did a visual assessment with a scalp camera and explained what we were looking at throughout. After that I laid out and she went to work. It was so relaxing! I savored every minute of peace I had laying there. After the final rinse out, I got back in the chair to do a reassessment of my scalp. I got dressed and left with my hair wet. Once it dried out, my hair was the softest it's ever been. The whole experience was well worth it. I feel great and will be back regularly!

    First time doing this and so glad I chose this place!…read more Bitali was incredibly sweet and did an amazing job in educating me and making sure I snored a little bit too. I would argue this was better than a therapy session. If you're dealing with a lot of stress, just had a baby or just need a good scalp reset, Bitali is your girl! I was totally speechless when she asked how it was for me because I was insanely relaxed after she was done. I hope I get to do this again soon!

    Photos
    Essential Peace Head Spa - Waiting area

    Waiting area

    Essential Peace Head Spa - Hydrotherapy Head Massage

    Hydrotherapy Head Massage

    Essential Peace Head Spa - Entrance

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    Entrance

    Essence Spa - spas - Updated August 2026

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