We had trouble with our insurance claim since they didn't want to pay hardly anything. Pat was able…read moreto really take a look at what was needed and was able to get the insurance to pay significantly more. Thanks Pat!

From the owner: Welcome to Crab N Shield Solutions, Inc., your trusted partner in the intricate world of insurance…read moreclaims. With over two decades of unwavering commitment and a founder with a distinguished career in Navy Special Operations, we stand as a beacon of support for individuals and businesses facing property damage or loss. Our mission is simple: to bridge the gap between you and your claim so you can focus on recovery. At Crab N Shield Solutions, Inc., we specialize in public adjusting and insurance consulting, offering a comprehensive suite of services designed to protect your interests and maximize your settlements. Whether you're a homeowner, property owner, business proprietor, or contractor, our team of experts is dedicated to advocating on your behalf. We navigate the complexities of the insurance process, providing meticulous claim documentation, negotiating with insurance companies, and ensuring that your rights are upheld throughout the journey. Our expertise extends to various aspects of claims, including fire damage, water damage, natural disasters, and more. When you partner with Crab N Shield Solutions Inc., you gain access to a wealth of knowledge and experience in umpire services, insurance appraisals, and disaster recovery. We're your advocates, your claim experts, and your trusted advisors, committed to achieving maximum compensation for your insurance claims.

We built our home with Harbin over 2 years ago and lived in another Harbin home for 13+ years. I…read morehave no regrets choosing them to build my custom home. I would highly recommend them to anyone I know. We finished building 2 or so months after the pandemic started in 2020 and they adapted as best they could and did an awesome job to get us in.

I had a tree fall on my house. John from Wayne Harbin was here when insurance adjuster was here. He…read morepointed out things I never would have noticed, because of him I got a fair settlement from the insurance co. He got all the great sub contractors lined up and here in a timely manner. I could not have been more pleased. Great job by a great company.

There was a torn up section of carpet that I needed to get fixed. I had some extra carpet material…read morebut didn't have the padding. He had some padding and was able to patch it up nicely.

I can't say enough positive things about the great experience I had with Carpet Doctors! From…read moreanswering the phone on my initial call, providing an estimate in a timely manner, repairing our damaged carpet expertly, to following up in all areas of the process. Highly recommend Scott and Carpet Doctors!

I contacted these folks regarding the replacement of a roof on a rental property that I own. I…read morerequested the "free estimate" that they offered. The price they quoted was approximately 50% more than the others I'd received. The sales pitch evolved into a "You need to accept our terms today" sort of fiasco. The experience was reminiscent of the old "car buying experience" where they have to check with their manager, and the price is only good for today, sort of thing. Even though I made it quite plain that I DO NOT SIGN anything at a first time meeting. I literally had to hold the door to the house open and explain to the rep that I had somewhere else that I had to be. My time would have been better spent, watering my lawn.

I contacted Best Choice in Williamsburg for an estimate. They sent someone out this morning and…read morelooked it over. When done I tried to give them my contact info and they said we only deal with the insurance company directly. The insurance company is looking out for themselves, the roofing company is looking out for themselves. Who would be looking out for me? I don't know roofing but I know in sales you want to talk to the decision maker, since I will be writing the checks, that would be me. I don't get it.

I wouldn't wish water damage or any type of damage to anyone's home, but if it ever happens to you…read more- do yourself a favor and call First Atlantic Restoration. Truly the most empathetic, thoughtful, tenacious, communicative, thorough and consistent customer service I've ever experienced from start to finish. From the damage mitigation, to the end build out, to the absolute nightmare of dealing with insurance - they were always above and beyond and gave me peace of mind. Andrew, Austin, Lynsey and their teams made the frustration of the past few months bearable and kept me sane and sometimes even laughing - often a very daunting challenge - and I couldn't be happier with the end result!

If you have a home emergency I would definitely recommend choosing another restoration company…read more I've had 2 different projects done. One was at my rental property, the second at my primary residence. When a new tenant moved into the rental property we found many things that weren't done correctly, some that cost me a large amount of money. Thank goodness there was a new project manager, who corrected many of the problems caused for the last project manager. There was a huge amount of leaking when my tenant took a bath. It caused water damage in both adjacent bathrooms. The master bath floor was to be taken down to the studs in the insurer payment. It wasn't. When the hall bathroom flooded, the workmen found asbestos that has been covered by layers of tile. My question was if the adjacent bathroom floor had been removed to the studs, wouldn't asbestos have been found there too? The Project Manager admitted Yes. Asbestos was then found. The company covered the asbestos removal in that one bathroom but not the other. If they had done the work correctly the first time they would have known both bathroom floors were the same. Then the source of the tub leak had to be found. The plumbing under the house wasn't going to the city's connection. More big bucks for me. The new project manager did correct some issues that the now no longer employed Project Manager didn't correct. He couldn't believe that he actually took the new toilet I ha recently replaced & replaced it with a cheap one. I saw it & said "Where is my toilet?" The next day what I thought was my toilet has been returned,. But when I tried it the lid wasn't solid like the one I had recently bought. My theory was that he was running his own business on the side & skimming from First Atlantic & its customers When I had a pipe break at my primary residence I panicked & called First Atlantic. To my chagrin they assigned that same Project Manager. On hindsight I should have requested someone else. I later learned that he was sub contracting work to companies not used by First Atlantic. They had to remove the tile from my master bathroom floor to mitigate the water damage. It was obviously not done correctly. A few years ago I had my front door removed. The stud it was connected to, which was directly under the worst of the water leak, was so rotten that it crumbled into pieces. The tile company didn't shield the bathroom correctly while they ground away the inches of hard insulating material under the tile. My vanity, closet & bedroom were coated with the residue. I had to throw many things away. When the cleaners he hired were asked about cleaning the area they indicated their instructions were to clean a path from the VA bathroom and down the front staircase . I later learned that First Atlantic has their own cleaning crew that would never have said that. I could go on and on. Suffice it to say that even with personnel changes, I would never hire this company again.

If you have a fire, water, or storm damage repair needed for your home, Jim is the master at…read moregetting the insurance company to pay the ACTUAL repair cost. DO NOT accept the insurance company's first offer without consulting Jim Hicks. Highly recommend!

Jim Hicks Home Improvement - Beware DO NOT HIRE this…read morecompany. From the reviews I've read and my own experience, it appears he has been getting away with signing contracts, taking people's money, and not being held accountable. Use EVERY platform and agency to file complaints, report, and expose him! DPOR, FTC, BBB, TICTOC, FB, ECT! RECORD EVERTHING! I hired Jim Hicks Home Improvement after water damage left my home uninhabitable. Contract: $27,808.33, with a $4,171.25 retainer paid. Since then, I've experienced delays, miscommunication, and a lack of professionalism. Jim refused to finalize the scope of work, clarify vague "per bid" items, or provide material allowances before demanding more money. He submitted inflated estimates to my insurance company--up to $10,000 more than our contract--while offering me low-grade carpet under $1.50/sq ft. A subcontractor told me, "I know what I'm charging Jim, but I don't know what Jim is charging you... it's a business." He ignored calls, stuck to short emails, and dismissed my concerns as "emotional" or "overreacting." He also used derogatory language, calling his own subcontractor a "redneck." His lack of urgency and transparency has jeopardized my ability to return home. BEWARE

2/2/26 I called Best Choice advised them I had and issue and this same day Matt and Victor showed…read moreup when they advised they would and were very professional and mannerly. They conducted their inspection and evaluation and were very helpful and giving options to fix the issue, they did not hesitate to answer all my questions and concerns. I would recommend them.

Estimator seemed nice and knowledgable, but over 3 weeks and after multiple inquiries, still no…read moreestimate! Seems they did not care after we did not bite on their trying to sell us a whole new roof when all we were having was a leaking skylight! Beware!

I wish I could leave a negative 100. I was lied to over and over again. I was charged for…read moreservices they weren't allowed to charge me for as per home warranty service. I was charged for a pressure tank I was told was new that was actually used according to a different plumbing company who I had to call to fix the installation correctly. I was told the gas water heater didn't need to be inspected. A lie. County inspection supervisor stated it did. It failed inspection. The pressure tank was installed horizontal instead of veritical with no support. They installed black steel nipples which caused rusty water every day. They installed temporary "shark bite" fittings which are to used as temporary fittings and they installed a shutoff valve on the hot water line instead of the cold water line according to the replacement plumber needed to fix the installation. They shut off the water line outside at the curb but then turned the water back on BEFORE being in contact with the water heater. Water flooded our master bathroom in less than 3 minutes. Their excuse was the drip pan didn't dispense the water quick enough because it was plugged up. This is a ridiculous lie. Drip pans are for small leaks and drips; not incompetent installations. The home warranty company, our home insurance adjuster, the inspector, the inspector's supervisor, the replacement plumber who actually fixed the screw ups and CWP's insurance adjuster ALL state it was their fault. The damage caused over $10,000 in damages. I wouldn't trust this company to install a straw for my coke.

From the owner: City Wide Plumbing LLC offers plumbing services in Hopewell, Virginia and surrounding areas. Give…read moreus a call today for more information!