I got my fence installed a year or so ago. They use pipe in post so it lasts a long time…read more My fence was installed quickly, and they even cut the cement tiles that I had as paving stones to fit back where they went. I also needed the width of the gate widened because originally they made the opening too narrow, so they were able to widen the opening before the rest of the fence was installed. I appreciate them checking with me halfway through the project. A few weeks ago one of the posts was failing I put in a warranty claim. They came out quickly and replaced it. I am impressed they stood by their warranty. Amazing service and a great company to work with.

We contacted Cool Cat Fence after being impressed by their Google reviews and marketing, which…read moreheavily emphasize a simple, transparent, and stress-free experience. Unfortunately, our experience was the exact opposite from start to finish. Our scheduled appointment time came and went without any communication from the company. We ultimately had to make multiple calls and send multiple texts just to determine whether our appointment was still happening. After being told the appointment would need to be rescheduled, we continued trying to get answers and eventually heard from Jared, who informed us he was driving from Maple Valley and would be coming to our appointment. The estimate presentation itself had some positives. We appreciated being able to see the fence design and pricing breakdown on the iPad in real time, which helped us better understand the project and costs. However, the biggest issue arose when we later realized we had apparently signed a contract and authorized a $6,000 deposit, despite repeatedly and very clearly communicating that we were still gathering estimates from multiple contractors and were not prepared to make a decision that day. At no point did we believe we were entering into a binding agreement. We believed we were reviewing an estimate and discussing options. When we requested that the contract be canceled, a discount was immediately offered in an apparent effort to keep the sale. We also found it concerning that after a discount was discussed, the revised quote still reflected the original pricing. What stood out most throughout this process was how often we felt we had to advocate for ourselves. We had to chase down communication regarding the appointment, question what we had signed, request cancellation, and specifically ask for written confirmation of the cancellation and refund. At nearly every step, it felt like the burden was on us to get clear answers. After this experience, we met with another fencing company whose representative had previously worked for Cool Cat Fence. During our conversation, he stated that many of the company's sales and business tactics were very deliberate, very intentional, and specifically designed to pressure customers into making decisions on the spot. He explained that he ultimately chose to leave because he personally did not feel comfortable with the tactics being used and did not want to continue being associated with that approach. After our own experience, that information was difficult to ignore. We were also surprised to find reviews from customers alleging that the company offered incentives, discounts, or other compensation in exchange for removing or changing negative reviews. Prospective customers should take the time to read through reviews carefully and draw their own conclusions. I also sent a detailed email directly to management outlining our concerns in the hope that the feedback would help improve the customer experience for future customers. Despite receiving the manager's email address directly and sending that feedback, I never received any response. The contract was ultimately canceled and our deposit was refunded, which was the outcome we had requested immediatelyafter realizedJared was trying to take advantage of us. The entire experience left us frustrated, anxious, and upset about what had happened. Do not believe all these 5 star reviews. Based on our experience, we do not believe this company can be trusted.

We had a fantastic experience with Alien Fence. Ivan, the owner, was communicative throughout the…read moreentire process and very fair with pricing. He was straightforward, responsive, and made everything easy from start to finish. The two installers did an excellent job -- especially considering the tricky slope in our yard. They handled it with real skill and attention to detail, and the finished fence looks incredibly clean and aesthetically pleasing. It's clear they take pride in their work. We're so happy with how everything turned out that we're already having them come back for another project. We highly recommend them to anyone looking for quality fencing done right!

I reached out to a few fence companies and heard back from Ivan at Alien Fence within around 20min…read more He was out to provide an estimate the same day and scheduled construction shortly after. His team was super helpful and asked several questions regarding preferences for the construction and factored in a previous issue with the old fence, which had been routed close to a growing tree and started leaning as a result. They came in the rain and finished a pretty long run within the same day, and it looks great! Both neighbors on either side of the fence have asked for contact info to get their fences replaced after seeing the finished work! Alien Fence will be my go-to company for any future work. I would highly recommend based on quality of work, attention to detail, and some of the best communication and response time I've received on contract work!

I needed a new fence because my old one blew down. The outcome was better than expected. I told my…read moreneighbor about him and will also use them in the near future. High quality and efficient.

These guys are the real deal! I had to build some new fencing around some trees and also repair 14…read moresections that had been damaged by organic matter and tree roots. Luis didn't try to build me a whole new fence, he repaired the sections that were salvageable and did a GREAT job on the new fence, all at a very reasonable price. Fast, reliable, friendly, affordable! You can't go wrong.

We just finished a project with Above & Beyond Fencing and would highly recommend them…read more Gus provided the estimate and had several solutions for us to consider for the concerns we had. The bid, while not inexpensive, was thorough and lower than another bid from a competitor who did not offer the same level of upgrades. The contracting and scheduling process was efficient and the team started on time and was courteous to neighbors. The team, led by Abraham, worked incredibly hard and carefully. We have underground electrical and irrigation lines as well plants in full bloom that they navigated with care. Abraham consulted with us whenever there was a choice to be made (ie: slope lines) and we took his advice each time - his recommendations produced a far better product than what we had initially requested. Abraham recommended and changed the orientation of our door so it would be more safe for our family. A true pro who was not just doing the job but ensuring the family behind the gates are better off in the long run. We've received many unsolicited texts from neighbors on the craftsmanship and care of the crew and requests for contact info. We're thrilled with our final product and would absolutely use them again.

We recently hired Above and Beyond to install 200 feet of black-coated chain link fencing with two…read moregates to help keep our new puppy safe, and the entire experience absolutely lived up to their name. From the very beginning, the owner Gus was outstanding. He responded quickly, came out promptly to assess the project, and gave us honest, straightforward advice without any pressure or sales pitch. His quote was competitive, fair, and transparent, which made the decision to move forward incredibly easy. The installation crew, led by Abraham, was just as impressive. They were on time, professional, and extremely pleasant to work with. Throughout the project, they were accommodating with small changes, cleaned up thoroughly after each stage, and truly went above and beyond--even helping remove some small landscaping along the fence line that we hadn't managed to clear ourselves. The final result looks fantastic, feels secure, and gives us great peace of mind for our puppy. We are very happy with the entire experience from start to finish. I highly recommend Above and Beyond to anyone looking for quality work, fair pricing, and genuinely great people. You won't be disappointed!

Optima did an excellent job on our fence!…read more We received four quotes for our project, and Optima was the most reasonably priced. Elijah walked us through the different cedar and post options, which was very helpful. When our neighbors expressed interest in having part of their fence done as well, Elijah was happy to meet with them promptly to provide a quote. Andreii was extremely communicative and kept us updated throughout the project. They completed our fence (including our neighbor's portion) in just 2.5 days. Our fence required some shrubs to be trimmed, which they handled as well for no extra cost. They did a great job cleaning up afterward. We were thoroughly impressed with the quality of the work and the overall experience. Highly recommend Optima!

After initial reach out, George promptly visited and drafted up a quote to remove and replace the…read morebroken fence between the neighbors yard and our own. We were able to schedule in a timeframe that worked for us. The crew got the job done quickly and the end result is beautiful. Davyd was great to work with throughout the construction. Once it's in our budget again, we'd love to have Optima back to do other areas of the fence around the yard.

Juan and his son did a nice job planting some plants and creating a wire trellis for our backyard…read more He was communicative, available, and fairly priced. Looking forward to working with Aguayo General Contractors for our next yard project!

The work crew arrived promptly and went above and beyond to address my drainage issue. I'll…read moredefinitely work with them again!

Working with Navid and his team was one of the best contractor experiences we've had. Very…read moreprofessional, very skilled, it was a great experience from the initial bid/estimate to completion of work. We had some stairs on a deck which had water and carpenter ant damage. Turns out, some of the wood in the deck was "indoor" wood and failed. They took apart the stairs, removed and replaced the bad/damaged wood, and rebuilt and painted where needed. they finished the job quicker than the original estimate. We were very impressed with their quality and how great they were to work with.

You can trust these guys! Good quality fence, fast and efficient! Farshad and crew were very…read morerespectful and hardworking!

Joseph was great. Made suggestions that worked well in fence/gate configuration. Will use again!read more

I highly recommend Heritage Northwest Fence LLC. Joseph Green rearranged his busy schedule to…read morerepair my wood fence in 3 days instead of 3 weeks. He was very professional and friendly, finishing a perfect repair very quickly.