I've been going here or years and have never had a bad experience…read more The stylists I've seen have changed throughout the years so it has never really been one consistent person. I can assure you that each and every person has been super helpful. When I was growing out my hair they explained the best ways to do that and made sure the trims were minimal. Booking over the phone is quick and easy and I've never had a problem, accept for that one time I dialed the wrong number :). It's an easy access location that looks really pleasing, even the waiting area is super nice. I don't think I have ever been into a hair salon that is as clean as this one is.

Excellent service from Nikki and her co-workers. My wife, my daughters and I have been regular…read morecustomers here for more than a decade, first with Feris, then with Nina, now with Nikki. We have never had a bad experience. And in reference to another review by a different Yelper, FINAL SALE signs are clearly posted around all products (as they have been for many years) and I have never left here without a receipt. So ...

Highly recommended amazing service and staff.would consider them in my regular care.Karina was an…read moreexcellent therapist and very calm person to deal with.

I had a massage and Hammam treatment here and I would not recommend it. The Hammam was okay, not…read moregreat. The massage was hands down the worst massage I've ever had. I've gone for many massages, often once a week or every two weeks to a reputable upscale spa downtown, so I do know what a good massage feels like. This massage felt like they had never had any formal training and didn't understand how to knead muscles. I was so unhappy I stopped midway through and left. The masseuse did not ask me why I wanted to leave early. When I was leaving, I had planned to say something to the owner but the masseuse was nearby and I felt uncomfortable. However, I did make a point to call the next day and speak to the owner. I told them my experience and they said they would look into that masseuse's skills etc. I was not offered money back or anything. I discovered multiple bruises on my legs from this massage. The owner is nice but lacking customer service skills I would not recommend this place. There is a better Hammam place in the south that I prefer and I would recommend the Fairmont for massage. And this location sucks.

DO NOT GO HERE! been going here for over 4 years. Management does not know how to treat their…read moreclients with respect. Their bookkeeper lost a payment for my services back in 2018 which is outrageous to retrieve after so many years to proof them wrong. Management preferred to be argumentative, rude, classless instead of owning their mistake. After so many times going in they decided to charge us for a service that was paid in full back in 2018. The massages are not worth the price. Massages are not anything special you can find a better place that will know how to treat their clients specially loyal clients.

Planned a couples massage for the lady and I. Thought this would be a good spot near lake…read moreBonavista. The so called "spa" is located on the second floor of the strip mall. So I suppose it's in the vicinity of the lake side. The now realized exorbitant price for a massage here offers no change rooms, no robes, no teas, no private relax area, no shower, nothing that would constitute this place being able to be called a spa. The massage was mediocre. I booked a therapeutic which was more a relaxation with the added cost. My areas of concern were barely addressed. The beds were comfortable and they did offer a plastic cup of water. They advertised direct billing to insurance providers and we did not receive this either. I regret coming here.

I had a 60 min stone massage and kumbatcha (7oz) a social visit with a friend;…read more ($225) the space was open with lockers in the middle and we forgot locks. It had a deep sink to refill water bottles or wash hands - I would have preferred a slight more elegant option, 2 bathrooms/change rooms & 2 small showers with no place to hang or put anything left me not wanting to use them. The 3 sauna plus steam room were all small but clean and perfectly lovely. The stone massage was ok and I left feeling refreshed & recharged after sitting and visiting at the bar with my friend post massage. I found it a bit expensive so what I received but like the vibe and staff. Not sure I would go back for the price / value - perhaps if I see specials. Memberships were offered but not interested at this time.

The owners could care less of customers and long term customers needs. Fail in all aspects of…read morecustomer appreciation. Any one who gets membership, is basically held like gunpoint to keep it, other penalized in future! They will charge you more and is expensive enough already. All this services offers is bribery or full commitment and not a people or customer appreciation. Too busy now after 1 1/2 years, only continued monthly membership so I may drop in and not book appt system, which does not work for many. Owners do not care, hardly apologetic or ease for customers to come back. They don't care about people ....they care only of mass clients and members money than over crowding. Any concerns are gaslight back unto clients.... health over crowding errors and continuing taken your money even though you cancel. Find a more appreciative owner managers, your just income to them. RMTs and staff are very nice but too get fatigued and turn over staff ongoing. Oak sauna is real thing in lynnview and staff are fantastic!

A huge rip off! I selected a junior stylist, with a listed price of $49. I was shocked to be…read morecharged $80. The cut was okay but definitely not a $80.

I thought going to a pricier salon I would get something awesome.... meh! At best! I had washed my…read morehair before I went, and the stylist cut 2 inch trim off the ends. I asked to just have my hair straightened with no style ( mainly to make make sure the cut was straight) she lightly straightened my hair( I have curly & frizzy) I left with very puffy hair. And it cost me $80 for a trim Con - $$$$ - half straightened - the cut wasn't awesome Pro - received a few cards for money off your next visit Probably will not return.