Our brand new build home thermostat completely failed and was heating up--a potential fire hazard…read more Andrew Smith was professional responsive and delivered the very best service--very thorough, knowledgeable. His businesses uses the best technology and he and his staff make fast informed decisions. I highly recommend them and will absolutely call on them again. He installed the Google Nest and helped us understand how to take care of our whole hvac system. We are super grateful--def give them a try!

Prompt AC service. Very knowledgeable. Did not try to upsell additional items. Owner came out to…read moredouble check completed work and make sure everything was working properly. Guarantees labor for 2 years, in addition to 10 year manufacturer parts warranty. Will definitely use again.

I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

EXTREMELY slimy shady business. Have a yearly service contract ($145 a year).. company came out to…read moredo the service and found a capacitor going out on the AC unit. A capacitor is $20. It was also under warranty, but this company wants to charge a whopping $270 to replace this with labor. This is held in by two wires and a bracket. It takes 5-10 minutes to swap out, but they want to charge a whopping TWO hours of labor. This company is NOT to be trusted and is VERY SHADY and SLIMY. I feel bad for all the other homeowners who slap their card down without blinking twice or doing their own research. I DO NOT RECOMMEND THIS COMPANY!!

I purchased a mini-split unit for my garage and had Adon install it. The sale and installation…read moreprocess went well with no delays. However, after some time, the unit developed a leak. Adon was responsive to my first call for support, and because my unit was under warranty, said they would fix or replace the unit if necessary. The more complicated the problem became, the slower they were to respond when I sought help until nobody from Adon would call me back despite repeated promises to do so 'before the end of the day'. The unit is still not fixed, and we started this journey in August. While I was happy with the installation process, I cannot recommend Adon as a company because of their excessively poor follow-up and lack of support.

Trevor, the owner Freedom First Heating and Air, was absolutely incredible. I had multiple HVAC…read morecompanies look at my AC issue and tell me I had a faulty coil, which would have been an expensive fix. However, when I contacted Freedom First to take a look at the issue, Trevor informed me that it was not the coil, but rather a faulty expansion valve. In addition to saving me a significant amount of money with his find, he also explained everything to me very thoroughly and was very professional and personable the entire time. Even after the job was finished, he came back the next week to make sure my unit was still running good after the fix, free of charge. I have complete trust in Freedom First and I highly recommend them for any HVAC needs you have.

Trevor has helped us more than once with our Heating / AC system. Trevor is always on time,…read moreknowledgeable, shows up with the necessary parts / tools, fixes correctly the first time, and charges a fair price well below what we were quoted by other companies! Trevor goes above and beyond in explaining what your options are along with clear / concise pricing details. I cannot say enough about Trevor's integrity and business / work ethic. I highly recommend Trevor and his company.

The technicians were very professional and courteous. They kept me informed of their arrival time…read moreand introduced themselves on arrival. They told me what they were checking and gave me an in depth description of what they found. They performed the service requested in a very timely manner. We are very pleased with the service KMI provides.

We all know the sinking feeling that comes with having to get your home A/C repaired. Will it be…read morerepaired correctly and completely the first time?, how expensive will this repair be?, how long will I have to wait in discomfort before it's repaired?, are they going to be true professionals or hacks like most of us experienced at some point. I contacted KMI as a referral from a friend. First point of contact, great! Courteous and friendly and took the time to understand exactly what my expectations were. Scheduled for following afternoon. The next morning I received a call to ask if that could come earlier. Who wouldn't appreciate that? Technician arrived minutes later. He spent a few minutes discussing the history of problems I've had and he set off to start investigating. Side note: for twelve years I've had the same not cooling problem and each time different A/C companies me I have a very small leak and they can't find it. So they recharge the system with refrigerant that costs several hundred dollars to a thousand dollars just to fill it from half empty. My home warranty, not covered... no defect found in a covered component, no coverage. The KMI technician understood that nobody has found the leak since I built this home but he wanted a crack at it anyway. No exaggeration, he found it in less than 3 minutes. Even showed me precisely where it was leaking from. Estimate to repair? $3,000-$4,500! It is what it is I suppose... But wait! The technician took note of the date of manufacture, got on the phone with them and now I have the defective part covered by the manufacturer. He didn't have to do this and certainly would have made more if I came out of pocket for it, but this is what KMI is all about. Looking out for their customers. I'm dropping my useless home warranty and if I ever need A/C repair again I'll just call KMI and know with confidence that they have my best interest in mind and they will fix it right the first time!

From start to finish, Airview AC delivered one of the most professional and seamless experiences…read moreI've ever had with a home service company. Estimator: Eric was hands down the most efficient and straightforward estimator I met during the bidding process (I spoke with about 7 vendors). He inspected the job thoroughly, knew exactly what I needed, and had a clear price ready within 5-10 minutes. After a couple of minor tweaks, the final estimate was prepared quickly, and I was able to sign with confidence. Office Team: Michele and Veronica provided outstanding customer service and follow-up. A great example--when I requested the permit around 5 PM the evening before installation, they sent it to me within minutes so I could have it posted in my window for HOA compliance. That kind of responsiveness speaks volumes. Installation Crew: Installation day was truly impressive. The crew, led by Jerry (the foreman), arrived just before 9:30 AM. Jerry first asked where he could park to avoid inconveniencing us or our neighbors--a small but thoughtful gesture. He then explained the plan while his team of four immediately got to work like an F1 pit crew. * Within an hour, the old furnace and condenser were removed. * Each team member worked in sync without wasted time, constant chatter, or distractions. * Pipes were bent perfectly, wires were zip-tied neatly, insulation was taped and sealed, and they cleaned as they went along. * They didn't even seem to stop for lunch--just steady, focused, detailed work all day. The quality of the installation exceeded expectations: * Gas line brought to the front for easy access * Gas trap installed * New drip pan with cutoff float * 4-inch filter upgrade * New supports, hangers, and plywood for the zone switch (instead of mounting it directly on the unit) * Ducts re-routed for efficiency and to give me more attic storage space * Everything vacuumed and cleaned upstairs, downstairs, and in the attic before they left At the end, Jerry took the time to walk me through every detail of the work--no rushing out the door. It was clear they take pride in their craftsmanship. Overall: This is the kind of experience that restores faith in contractors. Professional, efficient, and detail-oriented from the first call to the last sweep of the vacuum. Out of the 7 vendors I considered, Airview AC stood out in every way. Another company tried to pressure me with a "take it or leave it" ultimatum, and I'm so glad I went with Airview instead. To my neighbor who recommended them--thank you. To Airview AC--you deserve to be on Trane's website as a preferred installer. Words can't express my gratitude. Highly recommend--save yourself time and call Airview AC. God bless this team and God bless America.

Had our AC replaced today. Edgar and his partner did a great job. They were very knowledgeable and…read moreprofessional and answered any question that we had. I would certainly recommend them.