Been in recently a few times to replace (Harley Davidson) pipes, change tires, fluids, and brakes. They also repaired my daughter's hydro-locked CBR600 (not a small job). THEN took the time to show my daughter how to tension her chain. Highly recommend. read more

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First time customer and was very impressed with the staff knowledge, courtesy and efficiency. Honestly, I felt like it was service and a show :). Ted made a potentially tricky fix into a quick and expertly done one. Everyone seemed happy to be there (at least that was the vibe I got) and Ted talked me through the fix and the thought process. Me and my bike (daughter's bike) felt very well cared for. read more

Needed to get inner primary bearing re & re. Phoned first and the person said to come on down, Took a whole ten minutes to get it done and the cost was very reasonable. Have recommended to others to have their service on their bikes done there. read more

Good shop. They fixed my oil leak on my 1982 GS300 last year and has not leaked since. If you own a smaller bike like my Honda C70 and live in South Van it's a good choice as well as you can take Kent Ave all the way there and avoid the busy roads. No appointment neccessary. Just show up and they will get you in as fast as they can. read more

My 22 yr old BMW R1100s m/cycle's clutch failed in Richmond and I had it towed to these fine folks in Marpole. They had to literally disassemble the machine in 2 to get at the trouble spot, then managed to put Humpty Dumpty back together, once the parts were delivered. Great work, very nice people. read more

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Got the bike for a quick service and oil change Quick responsive and priced excellent Great change comparing to all motorcycle shops around Will definitely do all my quick services like break and tires with them. read more

Quick and easy oil change! Pulled in to the shop on a sunny Oct day hoping to get my oil changed on my bike before putting it away for the rest of the year. Friendly staff helped me out right away and got it done quickly once they finished up the other customer's bike. Bonus points for the awesome decor! read more

I used to be a fan. Ted was straightforward and supportive regarding my vintage bike, but unfortunately, after I took my bike in for a basic maintenance service, a replacement chain and a starter motor replacement, there were issues with the engine due to a mis threaded spark plug- or that's what I was told. Without my permission, Ted/ EMS removed and opened the engine off my bike. A very gracious and reasonable offer to make my bike right went terribly wrong. It's not worth the details except to mention the shop installed a chain too big for the bike, damaging the chain and the lower part of the engine. Ted/ EMS would only refund me the cost of the chain and installation and refused to discuss the damage to the lower engine. More serious maintenance concerns after my bike being in EMS were a wiring fix it job used a hose off the battery to cover live wires risking shorting my bike or worse and the shifter lever fell off my bike while I was riding it. While I'm sure the shop is equipped and capable of very basic maintenance, I don't feel there is a level of competency to address more complex engine rebuilds or to service older bikes. I won't be back considering the work I did have and that work on my bike was instigated without my permission thus creating a difficult situation to manage professionally. read more

So bummed right now about this place. I wanted to get my boyfriend a nice gift for his birthday and as he recently got his motorcycle license and a bike and I thought why not get him a tune up, so he can be safe on the road and get his bike ready after winter for some summer riding. So I buy the gift certificate from what seemed at the time like the nice owner, Ted. My boyfriend took his bike to the guy about two weeks ago and was told it would take a few days. He gave the guy several days to perform the tun up service that I bought for him, followed up again, and was once again told the guy needs more time. Fast forward to today; he phones to follow up again and is again told it won't be ready until at least Monday (now two weeks later. For a tune up). The owner shows complete lack of customer service and respect, telling my boyfriend he is "being pissy". Given that it has been almost two weeks, and my boyfriend expressed frustration in his voice, I think it is totally reasonable he is sounding upset on the phone. Especially since he it basically blown off, again. At this point the boyfriend just wants his bike back and a refund. He tells Ted he wants to come get his bike and would like his money back. How does the owner think it is reasonable to take this long for a tune up and constantly push aside the customer; not to mention the lack of customer service and respect. A tune up on my car is usually performed within the same day. If you are so busy that you can't handle the demand, you should have told him from the beginning that it could take several weeks. I hope he gets a refund for the gift I bought him for work that wasn't even completed :( Total unacceptable. I feel really bad about the whole situation and how upset it has made my boyfriend. read more

More stars. I would like to click more stars for EMS. This place is fantastic. Ted and his team know what the crap is going on. Motorcycle whisperers? Can I say that? Aaaah it sounds lame but it's true. Motorcycle wizards maybe? YOU GET IT, THEY ARE RAD. Ride in and saddle up to the bar to watch them work their magic on your precious bike. Have some chats. Ask some questions that you should prolly know the answer to, but don't worry they won't make you feel dumb (at least to your face) about asking. They will tell you if they find anything else happening and make suggestions but not pressure you to spend more money if it's not necessary. Ride out in record time with a smile in your helmet. They also do winterizing and storage! No pressure, reasonably priced, and quick service with some laughs. Why on earth would I take my bike anywhere else?! read more

I've been very impressed with my dealings at EMS. Ted and his team provide very good and honest service, no pressure to up sell for unnecessary work. If you buy tires online and need a place to have them installed, EMS is happy to do it. read more

I have to add another 5 star review! I've been here three times. The first was to inspect a bike I was thinking of buying. They gave me a lot of confidence to ask for a lower price than I would have on my own and it worked out well. The second was to remove the screws in my master cylinder which they did in seconds of course. For my third visit I thought it would cost a small fortune as I had stripped a couple nuts on my cylinder exhaust studs. It didn't turn out to be that big of a deal. They quickly diagnosed the problem and fixed it in minutes. I'll definitely be back! By 'they' I mean the guy there who is HD certified, Ted I believe. read more

Ted has taken care of my motorcycle and our schools (1st Gear) motorcycles and done an excellent job. It's hard to find a good mechanic in town and one that you can just show up without an appointment! I recommend my friends and students to go to Ted anytime. My favorite aspect of EMS is bringing my own parts for him to install. I can get good deals online and then get the great labor rate Ted offers. Unless I decide to become a mechanic myself, there is no cheaper place to get your motorcycle maintained. Be sure to raid the cookie jar while you're there. read more

This is the worse place ive been to, I brought my CBR in he put the wrong seals in, i brought it back in, and asked him to order OEM seals, he says will call me back in a week, a year later went by, i went back and told him did you forget? he says sorry man ill order again, now a month later went by still nothing, this guy is no good. he cannot man up for his mistakes. I am very upset with his services, hes cheap but he will screw you. I brought my dirt bike in to get new fork seals installed, he didn't have the proper tools, he used a vise grip, scratched the forks real good. and he dropped the forks onto the cement. My experiences with this guy is horrible, will not go back to him again. read more

this place is a joke. If they tell you your bike is "on the bench to be worked on that day" - you had better not plan on that being the case and you may be kept waiting. Before even coming in, I called ahead to ensure there was not a large queue ahead of me, and I was told that my bike would be ready IN TWO DAYS, so I brought it in. I waited for TWO WEEKS for a basic tune up, and every call to them I was told it would be ready the next day until finally I was told to just call back on Monday of the third week to see when he would be able to look at this basic tune up. In the end, Ted told me to "Get the F*#K out of here" he would have saved a lot of eveyone's time if he had of said that in the very first place and I could have ridden through June. Ted, most people would prefer to ride a not tuned bike than let it sit in your parking lot outside for most of a month. Ted you would do well to remember that you need to take care of your customers and treat them well - you are not the only mechanic in this city. You never know how many more visits a new customer is going to make and how many other friends he has in the city that also ride bikes, in my case that is many people I will ensure do not visit your shop. read more

This business was highly recommended to me by a family member. I am really pleased with their approach to servicing my bike. The can handle all bikes. Repairs & service handled quickly & efficiently despite this May being a busy season in this operation. Mechanic was happy to have me as an observer & despite having owned this bike (and another older one - same make & model) for 8 years riding over 130,000 km on these machines I learned even more about my unit. Also great to take part in the motorcycle chatter on the shop floor. Cost was quite reasonable read more

What an experience. I gave this company a 5 star review 6 years ago. Then I had new tires put on my HD. Pinched tube... Next time, back to Deeley's. read more

i can't even start to explain how crappy this shop is. my girlfriend took her scooter down there and they basically laughed her out of the shop. no consideration at all. lost my business forever. read more

Ted did a great job on adjusting my suspension sag to my weight. Friendly and his shop is a lot different than other shops. Feels very welcoming and chill. Got some stickers from him too read more

this turned out to be the *wrong* pick. after 4 months, ted at ems left me with a broken bike... after erroneously declaring it fixed *3* times. i am 540 bucks poorer, and now he and his little gang won't return my calls because they already have the money and don't give a crap about quality work. oh, and my bike is missing a main fairing bolt. read more