Stephanie was very professional and I look forward to working with her again. Great and timely…read moreservice.

Highly recommend this service. They listen to your concerns and are friendly and timely! A great…read morevalue for pest control. The owner is authentic and honest and really loves her work so much her main goal is to help! Can't recommend this company enough!

If you are reading this find some other company than Orkin. Please don't get cheated like we did…read more We have everything in emails and photos to prove their incompetence and or apathy. We should have known since most of the contract we signed dealt with arbitration and not suing them. They told us we had a bad mice and snake problem in our encapsulated crawlspace and attic, and probably the walls too. The work they quoted was expensive but based on other quotes they were on the high side but in line. They quoted 5 things to do. 2 of which they did not do at all, the other 3 they did attempt were complete fails. They incompetently or accidently unencapsulated our crawl space as well. We had to fix that ourselves. They came out 4 times and we had to be there to watch them since each time they did less work, and worse job. The managers came out the last time and it looks laughable. If Orkin's goal was to keep doing so bad we'd say don't come back and quit wasting our time then you succeeded at that! If this is the best you can do, your competitors appreciate you! Us on the other hand feel cheated out of our hard earned money for a piss poor job and apathetic and incompetent organization. I plan on working my way up the Orkin chain of command and file a BBB complaint. Attached photos are AFTER they said they were done. We have many more if you're interested or Orkin's competitors.

I had work done at my home where drain was not put correctly. Have been trying for 4 months to get…read moreproblem fixed, but get excuse each time for not responding. Do not use orkin for anything for once there done u never see them again

I had a new person- Adam. I was very happy with his service. He was professional and we walked the…read morehouse and he asked questions about any concerns I may have had. He was done in less than 15 minutes and did a great job ridding my home of spider webs! I hope Adam stays on our route!

I bought a house and the previous homeowners used this company for the termite services. I have…read morebeen in and out of the country for the past several months and one day I pulled in my driveway to find a representative from Northwest forcing my locked privacy fence open. He got in my backyard and when I approached him and asked where his permission was to enter my property, he said he did not need one. That it was not criminal trespassing. So if you want these people just to come into your property whenever they feel like it, hire them. Their customer service is extremely unprofessional. If they needed to remove 'their property' from my property, just like they harass you to get into a quarterly membership with them with emails and mail correspondence, they should also let you know that someone is coming and requires access to your backyard and the privacy of your home.

Mayfield has always been thorough in their roach treatment and termite inspection. I live in a…read morehouse that was made into a triplex - 3 apartments. So I'm a renter. Mayfield was here every 3 months like clockwork, and came between times when I called for an extra treatment (roaches). They came within a day or two of my call, and are friendly, knowledgeable, and professional. Now my landlady has a different service that is poor by comparison (Lookout Pest Control out of Rossville, GA). If I could, I'd get Mayfield back on the job.

Used Mayfield for a termite letter and we were so happy with their service we contracted them for…read morequarterly maintenance. They are friendly, professional, and try their very best to get you scheduled as quickly as possible.

Mike with CDPC was great. He was very courteous and took…read moregreat care with his application of treatments and explained what he was doing and what the results should be. Gave me things to look for and explained the various activity of pests and what seasons to look for certain creatures. Took extra time and went over the previous techs work to ensure consistency. It was obvious Mike takes pride in his work and especially the Company who should be very proud to have him as a representative of Clear Defense PC.

Great customer service, love that I received a text message ahead of his arrival and he was very…read moreprompt and right on schedule. Nice young man and tended to the concern of increased spider activity and webbing.

I planned to leave a five-star review for their termite inspection of a house as part of buying it…read more However, they are attempting to charge me $550 for a termite service which I refused. Had I ordered this service, the $75 inspection fee would have been waived, but I paid it. This should make it clear I did not accept the service. I told Stephanie, who is nice & helpful, that I did not want the service, on the day they did the inspection. I thought I was finished with them, but I was wrong. They have a invoice with the former owner's signature requesting the service. When I heard that the service was being performed, I even called Stephanie to make sure they knew I did not want it. I was told that it was on the previous owners, who owned the place at the time. Now, I have received two bills for a service that I refused performed on a property that I did not own at the time. After the first bill, two weeks ago, I was told by Stephanie that it would "taken care of", yet today, I received another bill. On top of all that, they are trying to collect $75, that would have been waived, which has already been paid. I do my own pest control, but if I needed help, I would have called them. Now, I will warn people of their deceitful practices. How is it my responsibility if someone else does not pay her bill? I hope that the Better Business Bureau helps.

Stay away from this company! They show up unannounced, walk thru gates and don't close them, back…read moreinto your carport like they live there, don't apologize for letting your dog out and they lie on their service reports!