I've been a longtime client of The Honeycomb Cottage and wanted to share some feedback about my…read morerecent experiences. When the spa first opened, I was thrilled to have local alternative to driving into Atlanta. After living in McDonough for 45 years, The Honeycomb Cottage quickly became one of my favorite spots. Even after moving, I continued to visit and maintained a membership for over a year and a half. I eventually paused my membership because I had accumulated several unused credits, planning to use those up before restarting. Unfortunately, a series of frustrating experiences has made me decide not to return at all: * I once arrived for a facial and waited over 30 minutes past my appointment time. I later overheard staff discussing that the aesthetician hadn't shown up and couldn't be reached. Another team member eventually worked me in. * On another visit, my niece and I scheduled facials together. Once again, one of the aestheticians didn't show up, causing delays and confusion. * At another visit, my massage appointment was canceled shortly before my scheduled time due to the therapist having car trouble. While I understand that things happen, I was rescheduled for the following day--only to arrive and find that I wasn't on the schedule. Thankfully, a therapist happened to still be there and kindly stayed to do the massage, even though he was about to leave. * I also once scheduled a HydraFacial, only to learn upon arrival that the machine was broken. I wasn't notified in advance, which was frustrating since the spa enforces a 24-hour cancellation policy but didn't extend the same courtesy to me. This seems to be a common problem and the appointment should have never been scheduled due to it being broken. * When trying to call to make an appointment you have to call several times before getting someone to answer the phone and help. I also tried reaching out to the business about these concerns. It took several weeks of follow-up calls before I finally received a response. They seemed to not really care and make excuses for the actions of the spa taking no blame or ownership of the actions. After they finally got back to me, I was told they would give me a free service, but when I arrived, they had no record of it. Fortunately, I had the email where I was told this. I did use the credit but this was not something that magically makes their actions ok. I hope the spa will improve the client experience going forward. I loved The Honeycomb Cottage in its earlier days and would love to see it return to that standard of reliability and care. Unfortunately, based on my recent experiences, it feels as though the staff and management don't prioritize communication or accountability the way they once did.

This is a wonderful place! It has a wonderful ambience and the staff was very sweet. Renee did an…read moreamazing job on my massage. I would definitely recommend visiting this business. I hope to be able to return soon.

I have been going to Luxury Nails in Griffin, Ga. for quite a while now. I love Kristy and Tom and…read moreall of the staff there. I make an appointment and within minutes I am in the chair. Kristy will do my SNS fill in and Tom does my pedicure. They always have christian music playing and they are always so kind!!

Nimi's Salon is top notch. Clean. Beautiful. I had a favorite threader until this last visit. She…read moregave me a Kleenex then used the cotton ball she had wiped my brows with to stuff my nose herself before I could take care of it. Unbelievably rude. I'm done with her and Nimi's.

Ellenwood location I am extremely happy first time I ever had threading on my entire face makes me…read morefeel wonderful. Great customer service

The man who works there is rude, rough,and nasty. He does not change the hand towel between…read morecustomers. He rushed through my SNS set. He was rough with my fingers. I told him he needs to work on being nice to customers otherwise, he will lose business.

My nails went very well. They did a good job with my nails. The atmosphere was good vibesread more

This salon is absolutely beautiful! The decor is so relaxing. The ladies that did my pedicure and…read moremanicure took their time even though the lady that did my pedicure didn't speak English she was patient and took her time, I informed them that I am a diabetic and she did a great job. I love the fact that they put a small table across your lap while doing your manicure at the same time they're doing your pedicure because I HATE WHEN THEY GIVE YOU THAT PILLOW TO PUT IN YOUR LAP! I always refuse it at other salons. This alone is why I will continue to visit this salon and needless to say it's 6 mins from my home. I also got my legs waxed & my underarms.

Way too pricey for what we got. Horrible quality, nails left messy on skin and sugar scrub was left…read moresticky with chunks of sugar on our legs because it was not properly rinsed off. Top coat is peeling after one day. Not worth $250+. Highly disappointing.

Exceptional Service & Pricing. This will be my new nail salon. Everyone was so welcoming and…read moresweet.

What a great little nail boutique. These nails have lasted 7 weeks! No chipping, no breaking, no…read morelifting. Absolutely the best nail place in 100 mile radius...trust me I've been to most of them. Try them once, and this will be you go to every time. I promise you will not be disappointed. Always greet you with a smile, and like you are family. All of the staff get along beautifully which make for a very pleasant experience.

This has been my go to place for a year now. Friendly staff, but more importantly they always do an…read moreamazing job on my nails. Relaxing , quiet salon, great service, getting me in and out leaving feeling pampered.

First time here and it was absolutely amazing. Very informative about everything. Literally in and…read moreout!!