I had booked a free consultation for one of their services. Tara answered all my questions and I…read morewas eager to begin treatment. She was able to book me in for later that evening! I was looking for a place that was relatively close to my home where traffic and parking wasn't going to be an issue. I was delighted with the home-based clinic. Professional, clean, comfortable and modern vibes. Very happy.

Spa is clean and comfortable. I got the skin tightening procedure done, very relaxing feels like a…read morehot stone massage. Absolutely no downtime!!! The staff is knowledgeable and friendly. I would highly recommend them for any services.

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

I suffer from a kind of rare condition called 'Heel Fat Pad Atrophy'. conservative treatment over…read morea six month time die NOT relieve my heel pain. It was bad enough I had to cut back on dog walks (out Doodle was not happy with this). Reviewing the medical literature I found out there was a minimally invasive procedure for the treatment of my condition. After multiple phone calls to clinics offering dermal fillers (mostly for cosmetic procedures) I found the practice of Dr. Anna Sylwestrowicz, MD . The office was very accommodating with my unique inquiry and agreed to meet with me just to discuss my diagnosis and treatment plan. One of the most vital requirements for a good medical outcome is a solid 'Doctor-Patient' relationship that starts with an open and frank discussion. I found my conversation with Dr. Anna (as she prefers to be addressed) to be all a patient could ask for. We jointly came up with a plan, discussed the various dermal fillers on the market, her experience with their use, possible outcomes and hoped for outcomes. I agreed to the procedure. Three weeks before the start of my hike, Dr. Anna injected my left heel pad with dermal filler. The procedure itself was tolerable and I walk out of the office with an order to 'take it easy' with my walking. For the first 5-6 days I was sore at the injection site but that was too be expected. After a week, I restarted my daily dog walks (much to the pleasure of our Doodle) and gradually increased my mileage. On April 23rd, 2026 I found my self hiking south on the Appalachian Trail from the small village of Damascus, Virginia. I was planned on keeping my daily mileage under 20km while carrying 15kg of pack. At that point, my heel was pain free. I hiked for a month pain free. I ended this section of the Trail in the very tourist town of Gatlinburg, Tennessee. This was a distance of 400km-pain free! Considering the pain, I was in prior to the injection of dermal filler this was a remarkable medical outcome. I am very, very pleased. As for the future, there are 333km left for me to complete. I will be back to the Trail in September for finish that section. Thank you to Dr. Anna and her staff in joining me on this journey!

I am extremely happy with Dr.Anna and staff. Very professional environment.Stayed within my…read morebudget,let me know what approximate cost before we got started.She was also understanding when I told her I do not like needles. So procedure was done lying down,and her assistant calmed me. Love the complimentary follow up. As well she worked with me having to unexpectedly leave town sooner than I thought. I feel like she was going above and beyond. Will definitely be my Victoria clinic.

Thrilled with the results and can't beat the cost! I have the facial dexterity of Jim Cary, so I…read moreneed a lot of units along some tricky muscles. Dr. Elnagmy at Victoria Botox did an excellent job of consulting me on options and the results were long lasting. Price makes it worth it to travel from WA State!

The price cannot be beat but the experience leaves something to be desired. I appreciated that the…read moredoctor was on the less is more approach but it felt pretty transactional and I was in/out in a matter of minutes.

Angela, the owner, is passionate about skin care and carefully searches out the best skin products…read moreshe can. Their facials are lovely and leave my skin feeling smooth and looking great. She takes such care of her clients, and creates a warm and welcoming environment. I can't recommend them enough.

I just recently started going to this Spa after it was highly recommended by a friend. I can't…read moreemphasize how impressed I was with both the Spa itself and the esthetician Emily. I was so impressed with both her professionalism and her warmth. The Spa only serves one client at a time so it makes for an even more tranquil environment. I have had several Gel manicures and have been impressed with the care Emily takes and the quality of her work. My nails look beautiful even after three weeks of gardening. I'm fussy about cleanliness so was so pleased to see that the instruments are sterile and files etc. are one time use. I have also had an eyelash tint and perm. Emily made the experience seem less. She was so gentle I started to doze off. Again the results were beautiful. I can't recommend this Spa highly enough and primarily because of Emily. Thank you for creating an oasis in what can be a very stressful world.

A new implant from Vancouver to Victoria. I spent some time looking out for somewhere that did…read morefacials and beyond. There's a lot out there, but I'm selective having had some amazing practitioners across the water. My preference would always be a small independent, ideally with a sole owner, friendly and interested staff, all of whom who are passionate about their products, with skills that really make the difference to one's day. Charmaine fits my bill. So far I have had a couple of wonderful facials and, yes, glowed afterwards. I really saw an improvement. Owing covid I've not enjoyed a facial for a few years, but even so... Also some needle-work, just one session to help with some facial redness, mild rosacea at times, age spots and some spider veins around nose and chin. There has been a great improvement in all areas. The salon is small, not too small. With a relaxing lounge. Music in rooms is adjustable which matters to me. Decor is attractive, relaxing and tasteful. Treatments such as: IPL Lumecca for redness and sun damage/Fractora RF Needling (anti ageing)/Forma Skin-tightening and Bodyfx Treatments (for spot fat reduction) also offered. They sell the products they use, and much more: all reputable and worthy: creams, serums, etc. Zo by Zein Obagi for example. I also had a very interesting test done before hand. $75 and it gave a detailed description in pictures of my skin today. A good thing and, with expert help, I now know better how to improve and stop the rot! I'd had one done about 8 years' ago. The equipment has improved immeasurably since then and I was actually happy to see where things stood years' on. I'd certainly take Charmaine's advice on improvements that can be made relatively easily within a budget. I would trust her evaluation and any recommendations even though we've been together for a short of time. I know 10 out of 10 when I see it! I look forward every time to entering their door. So glad to have found them, tucked away, but downtown central in a lovely area in the inner harbour next to the Grand Pacific hotel. So glad they got through the pandemic and are still thriving in Victoria for us.

I've been coming here almost monthly for laser hair removal and now Genesis laser facials…read more Charmaine is very professional, cares about your comfort levels, and truly loves what she does. She really knows how to take care of your skin, too. I'll be going back for years to come.

Run don't walk to Bliss for your next Mani Pedi! I just had the most wonderful experience…read moreyesterday. Nicole and all the women at Bliss are so welcoming and the atmosphere so calm and relaxing. I had the special Mani Pedi for winter to restore my dry hands and feet. It was luxurious. The best way to spend an afternoon. Thank you Nicole for your expertise.... it's been 30 years since I first met you on Oak Bay Ave.... and followed you to your own salon! I'm so glad I pampered myself! Felt totally safe with all the Covid protocols in place!

This is a great little spa with all the quality of a large, more expensive spa. Personal, costumer…read morefocused attention is what counts for any spa and you will find it here at Bliss.