Really disappointed bought a puffco there today was their display piece so was in an open box still…read morefull price which isn't too big a deal til I got home and device wouldn't even turn on or charge when I called them to ask if they could refund or exchange my product they told me it's not their problem anymore I have to go through the manufacturer even though they sold me a broken product.... Don't trust them please don't shop here

Every person who works there is always pleasant and ready to help. I went in to get a new vape kit,…read moreand they explained everything, making sure I had what I needed to enjoy my vaping experience. Now, I frequently visit to restock on juice and coils. They also have regular sales and a rewards program that gives you discounts when you reach a certain point value. I'm glad they're close to my house.

Buyer Beware I agree completely with the two other very…read morepoor reviews here. I'll never go to this store again. I went in previously to check it out and it seemed OK and appeared to have a huge inventory. When I went in again recently to look at a few things including a nice Zippo lighter, I decided to buy it. I also got a few more items. When I got home and looked at the receipt, the only thing that was listed clearly was the lighter. All of the other items were not itemized and it was thrown together in a lump sum. I called them and questioned it because I felt like I was over charged. I also asked if I could return the lighter because I didn't want it. It was not used and still in the box. The guy on the phone said they have a no refund / return policy. He said it was on the receipt. I told him it was absolutely not stated on the receipt. I didn't see any signage stating that as well in the store. I understand consumable products might be logically subject to a no refund policy, but not the lighter. At that point I knew I was dealing with a sketchy business. Before the call ended he was obnoxious and called me - Karen. I called the other location to talk to the owner and I ended up talking to a clueless woman who didn't speak English. It's all beyond weird, pathetic and unprofessional. Let the Karma fairy deal with it.

This is the finest smoke shop Indy has to offer our city! It…read morehas the widest selection for smokers and vapers you could want for yourself and gifts. This family is ready to assist with first class customer service. The prices are the lowest I've ever seen. The location is perfect for drivers and bus riders alike with ample parking right in front.

I love this place. I am still very new to cigars and no very little so I ask the who I soon to be…read morethe owner lots of questions every time I go in there and he is more than happy to answer my questions. The only reason I would give this place less than four stars probably closer to two stars is because of the lady working there. She's just kind of rude every time I go in there and I have learned not to ask her questions and she just seems annoyed every time I'm in there but then talks to other people very pleasantly and happily so I don't know if she just has a problem with me or what it is but everyone else there is fantastic. I don't know if the prices are good honestly, I haven't been anywhere else cause there really isn't any other options in Indianapolis so this is my go to spot and I've gotten nothing but good recommendations from the guys in there and hopefully the lady that works there gets a better attitude. It sucks going in somewhere that you enjoy and somebody kind of sours it so when she's not there, it's always a much better experience. She also seems pretty new, I'd be shocked when she's been working there for a walk, but she also knows nothing about cigars at all so not worth asking her. Any questions if you do go. Not trying to make this a negative review but I'm just being honest with my experience and I've had in there but the guys working there do such a great job. I couldn't give them less than five stars, but that lady deserves a solid one star because that's as low as you can do. And just a piece of advice please don't make faces every time somebody ask you something or talk to you. It's very rude. And I can see you making faces at me like I can see it like I don't know if you think that I can't see you making faces or you rolling your eyes or huffing under your breath like I can see and hear all those things so just keep that in mind when you're serving customers. Cause I'm sorry your job is not difficult. Literally all you do is stand there and check people out like that's literally it. Sorry I didn't get that off my chest, again. She's the only person that just rubs me the wrong way that works there. Everybody else is great.

This is the spot! Stop considering it and just go. the inside is taken care of with a professional,…read moreclean polish. The air was clean and I left with little "cigar" smell. The service is top notch, with excellent bartenders. The staff is also very knowledgeable on their products and incredibly helpful in finding the perfect piece. Within the Indianapolis area, this is definitely a top spot!

Hands down, the best smoke shop in town! The gentlemen who work there are great, knowledgeable, and…read morealways willing to hook you up with a great deal. They take care of their customers, and you can tell they really appreciate everyone who walks through the door. Highly recommend Ape Smoke Shop!

Super helpful. Generally kind. Just a solid shop. Wish more places were like it. Each time I've…read moregone in, I've had a couple questions here and there, and the responses were miles ahead of another shop about 8 minutes away, where I was genuinely laughed at by the clerk and two other customers for asking a question. It's worth a visit.

Found out they put in a new shop right down the road from me, so I stopped in after work the next…read moreday. Was very pleased with the staff. Helpful and very friendly! Lots of juice selection too.

The service, the selection of cigars are fantastic! Mike and Tim run fantastic Cigar shops!…read moreCouldn't ask for a better owners operators and gentlemen that will get you anything that they can possibly find.

I've only been here a couple of times, but the staff is knowledgeable and friendly; willing to…read moreanswer your questions. They have a different selection than you'll find at Blend or some other cigar shops, so support another locally owned business and find some variety for your humidor!

I love this store everyone who works there is amazing and sweet and they have good productsread more

I am currently disappointed. I went in on 4.1.26 and bought Dubai Chocolate ($14.99) and when I got…read morehome and opened the chocolate; it was nothing like the display. On the box, it had the chocolate as inviting. Milk chocolate looking, with the green and yellow stripes, thick center of pistachio & kunafa. The chocolate that I received looked uninviting. Looked dry, looked more like dark-chocolate than milk-chocolate. No green and yellow stripe at the top, BARELY in pistachio & kunafa center. I had ONE little piece and wasn't pleased, then I noticed the date and it said "Best Before 04.01.2026," so I STOPPED eating it. Today (4.2.2026), I went up there and let them know about it and basically they brushed me off; talking about "shelf life" then went on to say "if we catch something like that (the Best before 4.1.26 date) we usually take it away. I have been a great customer to them and they couldn't either 1.) offer me a new one with a later "Best before Date" or 2.) a refund. I spent so much money in there, one of those two things could have been offered. Given then neighborhood that they're in, they probably thought I was trying to scam them, which I wasnt, that's bad karma. It's funny because after I told them about the date, they took what they had left (which was a lot) down. Smh, once I feel disrespected, it's time for me to move on to the next place. It sucks because they are in a convenient location for me! Anyway, I believe in karma and I feel I was robbed

Staff is super friendly and always helps to get what you need/look for. Consider buy some CBD bath…read morebombs are so relaxing, the oil gets into your skin pores and you feel that softness for hours. Gummies are nice too. I ate 10 same night and was hilarious (don't try that) lol. But overall love that store.

We'd been using the CBD brand carried by Fresh Thyme, Plus +CBD oil spray, and my son and his dad…read moreweren't really feeling a difference in their attention deficit/focus or anxiety. So my ex and I each independently visited this store on Westfield in Broad Ripple, spoke to the owners about their products, and decided together to make the switch. Several things set American Shaman products apart, as I understand it, and there are likely more. These are the factors important to us. First, you know how much active ingredient is in the product. With an MLM product we had used prior to the Fresh Thyme brand, that wasn't the case. With the American Shaman Cloud tincture, each 30 ml bottle contains 300 mg CBD, and has a handy measuring dropper such that we can dose 0.5 ml in AM and PM for 1 ml/day. We know we are getting 10 mg/ml, that's 5 mg of CBD each morning and night. Second, their formulation is superior. The nanotechnology is more efficacious and enhances absorption of the active ingredient in your body. It comes in a ton of flavors! For my picky son, that's important. He likes the watermelon flavor. We put it in a little water in a glass, and he drinks it right down. A fourth feature is the price. The product we settled on gives us more than twice as much active per day compared to Plus +CBD oil spray AND is less expensive per bottle and per dose than either of the two previous products we used (including the MLM brand. Duh.) The husband and wife owners are passionate about what they do. They're very knowledgeable and are all about demystifying the product and educating their clientele. They encourage you to sample to zero in on the right product. We have since learned that this is a chain which bums me out only slightly. Their product selection is so much larger than other brands, it's no wonder.