Quality service, good people, great extra fun merchandise for quick gift giving purposes.read more

It is sad to think that a business as supposedly reputable and long-standing as UPS would be…read morerepresented locally by a store like this. I have and continue to always appreciate the employees. The employees are the only reason I am giving 2 stars. But, sadly the condition of the store and the owners values and poor overall attitude leave a lot to be desired. Sadly, it is now one of the very last places I choose to go if I need to ship anything. They closed one store, which left many in that area without a local store and the one on Skyway is not convenient for everyone. But, I will always go there before this store because at least they seem to care about their store, and their customers. Keep it up Skyway. And, take a note Mangrove.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

My favorite place to come mail off letters, packages, etc…read more There is hardly ever a line, unlike at the post office, and I'm in and out in minutes. The prices here can be a little higher, but if you have everything already packed up, or even a pre-purchased label, you won't have to worry about any of that. It's always clean inside, staff is quick to get the line moving and to make things as easy as possible for you. Parking is also extremely convenient here, unlike at the post office.

Very efficient upon every visit. Whether you are just dropping off…read more packages or need packaging, they are there yo help. Very pleasant staff also. A+++

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

I stopped in to mail a letter that i wanted tracked. there wasn't much of a line. the postal clerk…read moreeventually warned up, and i accomplished my task. The services was very good, the costs were better than fedex. . Parking is street only, no lot, and 50 cents for 30 minutes.

I honestly had a great experience at this USPS location. I don't know what the fuss is about other…read morereviews complaining "long lines", "needs more folks to work at the window", "need pressure washers to clean the outside".. I mean, doesn't this folks know that USPS is hiring? They can honestly apply to help our community assist with the line to keep moving or otherwise use other USPS location if the line is such a big deal or even better avoid coming during the peak times during lunch break or after work where it tends to get more busier and that's where everyone tends to complain about long lines. LOL! And honestly about the pressure washer review from Nicholas J, he could've rent it and clean the bird feces himself if it bothered him that much or write a complaint to the city of Chico. USPS only handle mail inside the facility and ensure inside the facility is presentable to the public and well stocked in USPS supplies, anything outdoors the city does it! SMH. I've seen from other USPS locations, the USPS employees doesn't power washes the front, I saw a City Entity Cleaning it paid by the city and not USPS. LMAO! Pros: -Clean and tidy, USPS Supplies are always in stock. -Great service. Great People. For great prices on shipping domestically as opposed to other competitors (FEDEX, DHL, or UPS). Cons: -None, other than no free-parking at least 20-30min would be nice when using the Post Office during peak times only between 12pm-1pm and from 4pm-5pm, but I understand that the USPS doesn't have the control of parking meter on pricing. If someone is going to complain about parking, they need to take that complain to the city itself. LOL! Everyone's reviews is pretty bias and self entitled 'Karen' or 'Ken' who loves to complain. Be grateful that prices to ship is cheaper than other competitors. Let thank sink in for brief moment! Food for thought to the reviewers: Also, if you want the line to go faster. Always pre-pay your stuff online at usps.com or at pirateship.com, and bring your paid priority/express letter/parcels and do a drop off at any usps location. Which is what I've been doing, and I've been in and out of the post office in 1Min. or less. If every customer does this way, the line of 18 people will move so much faster (1min/person) as oppose than waiting about 5-10min per person doing the manual way. And that's where the complains happens.

So I have dealt with theses folks on 2 prior projects and the middle of a 3rd(they have sample of…read moremedia coming for me to choose from for some outdoor signs). Very nice, very accommodating, and on my menu board they were 1/2 the quote of a mangrove based outfit that wanted $85 just to show up and have a discussion so they quoted me a crazy price over the phone. They may be a "small" shop, but hats off to these honest folks. Being a small biz as well I LOVE this kind of service....The guys!!!

I've been using them for years. Always prompt courteous service at a reasonable price. And easy…read moreparking to boot.

My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

I was kicked out of this Chico staple store by one of the managers for not addressing a male…read moreemployee as a "HER". He was clearly a man and so I referred to him as sir trying to get assistance. I was yelled at in my face it's a her. It's a her !!!! I said I'm sorry, but he's clearly a man and so I addressed him as sir. She continued to yell at me. It's a her it's a her and ordered me to get out of the store and never to return . I didn't get her name, but she was white and had one of those nose/lip piercings. Corporate and my attorney is now involved for Harassing and publicly humiliating me. You chose the wrong customer to insult !

My girlfriend and I frequent this store quite often, we're always greeted with a warm smile and a…read morefriendly face, and well made products. One of chico's finest

I've been a fan of Wild Ink Press on Instagram for a while and had it saved as a place to visit if…read moreI was in the area. I had the opportunity to finally pop in and see their store this weekend. It's in downtown Chico, lots of street parking, and a parking lot right next door also. Beautiful tree lined street, gorgeous building. This is where they do all their printing and there are several beautiful printing presses. I love that vibe. The store carries all of their card designs and some other knick knacks and gift items. A good place to find a unique gift and a gorgeous card. I am particularly fond of their card designs that look like tile. I enjoyed a nice visit with the employee working that day. It's a beautiful space!! Can't wait to come back.

I needed to notarize a document. I called prior to determine the time a notary would be available…read more When I arrived, the folks at the counter were friendly and courteous. Greeting me and letting me know they would be right with me. The process was simple and straightforward. The cost was less than I thought it might be. I will happily use them again when in need of a notary.

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

I always have a great experience at this post office! Easy to get my packages shipped and everyone…read moreis always friendly!

This specific post office has the worse customer service ever. To make matters worse and to add an…read moreinsult to injury is the availability on parking for customers like me. There's just not too many to park and followed other customers parking at the employee parking spots at the back where the mail truck parks. Management team needs to do something about it and update it. This is awful. Pros: None. Aside the self sever check out on buying stamps. Cons: USPS workers that works at the cash register are SLOW AF & not that knowledgeable of their shipping supplies. And what I mean by that, I came in to ship a returned first class item that I had, and the labels wasn't taped as I was out of tape at home. So I asked if I can use their custom form sleeves, and they said they can't unless I want to upgrade my First Class mail to Priority Mail. And I'm like, "TF you mean. I worked at a Military Post Office overseas, and we have the same supplies as you. Because the APO(military post office) is an extension of USPS where USPS can't go. And we don't say shit like that to nickel and dime folks and that it's only for priority mail. Nothing in the custom form sleeves says 'priority mail.'" And they still refused me service after educating the fuck out of them and the mail clerk wanted me to buy a small roll of tape for $4 instead so I can tape my labels. GET THE FUCK OUT OF HERE dude. WORSE SERVICE EVER! And I left the facility not buying shit, because I don't wanna wait at the back of the line again that's almost out the door with how slow they process mail for dispatch and this happened at 3pm on 28 June 2022. Side note: This facility needs a deep training for proper customer service etiquette and know their shipping supplies more. I guess I'll make USPS work harder to ship free supplies to me, when they can't offer the same service behind the counter for "Applying FREE CUSTOM FORM SLEEVES" to hold my address label/customer form regardless if its first class, priority, or express mail. Because it fits all types of class mail-check the photos again for review on what I mean. It's not just for fuckin' priority mail.