Was closed more than an hour before the posted closing time. Super frustrating as I had packages…read morethat needed a scan today even if they didn't get picked up. Why post hours if you're not going to be open for them?

I always have a good experience here. Emailed my doc and ran up there and it was perfectly printed…read moreand ready and instructions were followed to a T.

This is my favorite location in the area!! The workers are kind and helpful, the store is clean!…read moreIt's really turned around since going under new ownership!

I was in and out within less than two minutes. They were super great when it came to Amazon returns…read morescanned my QR codes, printed out the receipt and explained when I should expect my refund and where it was going, which was super informative and I've never had any location do that. Amazing customer service was amazing

This is THE WORST location for UPS ever. They are unhelpful and obviously have muuuuch better…read morethings to do than their jobs or in the very least ring you out. Make sure to get a receipt because I'm fairly positive that THIS is where things go missing.

The worst customer service I have ever experienced at a UPS or a USPS location! (Actually, the…read morepeople who run the counter at the USPS in Des Peres are some of the most lovely people you can encounter in public!) I'm not a big profit center for this UPS Franchisee. I'm a small business owner and I drop packages off packed and labeled, so they only receive a fee from UPS for scanning my package. I drop off 3-4 times a week, and have done so for at least a decade. Today, I dropped off one of my regular packages, a tuck and fold shipping box. I usually tape the folded in area, but had missed taping this one. I needed a ONE INCH piece of tape, and asked if they could help. It was a $1 charge for them to "tape" the package. This UPS location is very close by and today I didn't grab my wallet on the way out the door. I did not have one Dollar for a one inch piece of tape. They stood firm on the $1 charge, absolutely would not just put a small piece of tape on my self closing box. I completely understand charging $1 to tape a box. I would be THRILLED to pay $1 for them to tape up a regular box, one with 4 flaps. But this was a tuck and fold shipping box, they see me there several times a week, and it wouldn't have cost them one full cent to add a one inch piece of tape for me. I believe they receive $0.50 to scan every one of my boxes, so they don't make much money on me. But they have lost more than $1 on me, tomorrow alone, not to mention the holiday season. I will use the nearby UPS drop box from now on, or use USPS. Employee turnover is a good way to gauge any business/management team, and the turnover of employees at this location is high, so between that and reading these reviews, this location proves itself to be run by someone who has no idea how to run a team or maintain a customer base. It wasn't worth the loss of One Dollar to get me to write this review...or all the other One Dollar negative reviews! Check your losses UPS Des Peres!

We were creating a brochure for the sale of our home and the staff was helpful and professional…read more They assisted with the design and the finish printed product looked wonderful. Only slight downside is the expense, but the cost is probably the same in most places

Your employees are the rudest group of people I have ever met…read more I stopped in today, for the first time, and the lady employee was talking to a customer about being unable to print the drop off receipt. I asked, as confirmation, if she was unable to print, because I needed one. She told me I needed to use the kiosk. I explained that I needed a receipt, so she then tells me I need to ask the lady she's helping if I can cut in front of her...um...what? Then the customer starts telling me ti use the kiosk...not sure why she's even involved, but whatever. Then the employee proceeds to tell the customer that she knows me and I'm in all the time. Nope, never even knew this location existed.

The UPS store in Fenton (Dierbergs plaza) has been there for years. Small but efficiently run with…read morea large volume of customers. The staff is always friendly, and know how to send something for you in the most cost effective way. They are really good.

Great service. The people who work there are professional and very patient. I would highly…read morerecommend this business.

Nice, knowledgeable people- well staffed. They meet your needs and answer any questions you may…read morehave without any unnecessary "upsell" tactics. I will continue to use them as any needs I have arise.

Fast friendly service. Employees go above Ann behind to follow your specific instructions. Most…read moretimes I have Macy returns and Amazon returns and they also assist with tapping.