I booked services at La Peau in Fresno for a bachelorette party of six. The week of the event, I…read morecalled to modify just my massage because I was five weeks postpartum, dealing with a painful PUPPP rash and stitches in my back from a biopsy. I asked if there was any way to adjust my service, and I was told they would work with me and that the owner would call me that week to discuss a solution. On the day of the appointment, I received my facial (which was fine) and was told again that the owner would reach out soon to arrange something for the unused massage portion. But I never received a call. When I followed up afterward, I was told that because I booked in a group, they would not offer any accommodation--such as store credit or gift card--even after explaining my medical situation. Given that I personally spent $360 and our group spent around $1,800 including tip, I expected a basic level of compassion, especially for a postpartum mom with an ongoing medical issue. I wasn't looking for special treatment, just a reasonable accommodation for a service I physically could not receive. Unfortunately, the lack of empathy and unwillingness to work with me given my specific situation was deeply disappointing. I won't be returning, and I can't recommend this spa. Attached is a photo of what my back looked like the evening before the massage (mind you, this was all over my body).

The comment from owner is another reason you should not entertain this spa. I shared the whole…read moreexperience consisted of 45 min instead of asking questions you assumed that was the length of the massage no that was the length of time in the room including dressing. And when I asked the front desk why it wasn't the full time she said they have another appointment. But we booked 60 min. Do better.

It was a Fathers Day gift and my husband really enjoyed the facial and pedicure with reflexology…read more To relax and refresh was the goal for him and you guys totally made that happen. The expertise, professionalism, friendliness of staff, serene environment, and beautiful scent that surrounds the place made this gift so worth it! Thank you.

Muses is truly a sanctuary of self-care for my wife and me. We love the variety of services, and…read moreit's my go to place for a great massage. The men's locker room is also fantastic, with a sauna, shower, and all the toiletries you could need. The front desk staff is always so welcoming, and I was especially impressed when Des remembered us from our last visit and remembered that we were celebrating my wife's birthday. She even asked how the rest of the celebration went! It's those little personal touches that really stand out and show that they genuinely know and remember their clients. Highly recommend Muses for a relaxing, top-notch experience!

I'm glad I finally had the opportunity to try this place, I really appreciate how clean and…read moreprofessional everything is, I have had Massage by two different providers there, Kate is exceptional! Very attentive and strong as well... This location is definitely the best that I've been to in this area...

I have now been about 8 times and honestly have had some of the best massages of my life here. Kate…read morein particular has extremely strong hands as I like deep pressure and have a lot of knots. She is absolutely fantastic!

I arrived at Estancia 15 mins. Early Cisco Gomez was waiting for me. My experience was very nice…read more As he has few years under his belt which shows in his work. Very professional and wants his people to have the full experience of his services. I will be returning and let others know about Estancia! There was great positive vibes here. Most staff said hello or had a great smiles. I had my hair trimmed and color done. It was so cool. Cisco assessed my hair and recommended a 6 and 7 and the color came out so nice!!! And I had NO helmet head either! Please try this place you will be very happy

Erin was amazing! She created such a calm and relaxing environment. She let me rest quietly…read morethroughout the entire massage while still checking in occasionally to make sure the pressure was just right. I will absolutely recommend her to others and will definitely be returning!

Great microdermabrasion and Elite facial with Priscella. Loved the chair which envelopes and helps…read morerelax the body while staying warm with piles of blankets. A necessary treat for me as I am always cold. Tell them to keep the blankets off if you must. Relaxing environment. Friendly staff. Front desk and Priscella were kind and caring. Thank you for a fantastic session!

You must try out this place! Incredible customer service from the front desk to the facial itself!…read moreThis was my first time receiving a service here, and I can happily say, I am already looking forward to coming back again! Upon entering to check in, there is a cute little area with snacks, water, and tea- with a few seating options. And if you want to see one of the largest selections of Eminence and Image Products...oh my goodness, yeah, they have it! I was sooo happy exploring all the products. In visiting another local spa for years, they never had as many products on hand as I saw today. My Esthethician today, Ruben, not only took the time to really talk about all the new products I asked about, but his skills and demeanor during the facial- just wonderful! Personable, talented, knowledgeable...I highly recommend seeing Ruben. I also learned that special orders can be made for Eminence and Image products, as well as Nairian, which is another product brand, but from Armenia. From the Eminence Line, I purchased Soothing Chamomile Tonique, Stone Crop Hydrating Mist, & Citrus & Kale Potent C +E Serum. Service info: I enjoyed a customized Elite Facial today, and I'm eager to try the Hydrafacial in the future. I changed into a spa wrap, and got super comfy, relaxed, blanket and all! The steam, the products and application, gentle touch/massage, and lovely conversation made my first experience memorable. Bravo to Owners Sevag & Susie for managing this great business- well done!

Yesterday, after reading a lot of the reviews about this place, I was genuinely excited about…read morepotentially scheduling a couples massage here. However, after calling the business several times and not getting an answer via phone I decided to try a text message asking if they offered couples massage. The next day, which would be today, I got a reply via text that was rude and unprofessional. It answered my question with a "duhh" and then went to say to call a different phone number because I had texted the personal cell and not the business phone number. That was a BIG turn off! First of all, as a professional business owner you should NEVER reply to a question with "DUHH." We're adults, not children. Secondly, I called/texted the the phone number that was listed online. When a business changes anything about their business information, it's up to the business owner to update that, otherwise, don't put it on the customer to make that change. I respect everyone's opinion and reviews about this place, but as far as I'm concerned, this place sucks at customer service and will never have my business.

Did you move? Or go out of business? I have been trying to make an appointment and you aren't…read moreanswering. I'm not sure what is happening?! We paid a pretty penny as a gift to my mother in law It would be Awesome to hear from you and find out how she can receive her massage?

Professional Clean…read moreVery good massage and apply pressure that we're new to me. I will be back

Called to make an appointment and was able to schedule within the hour which was great. 60-minute…read morefoot massage for my aching calves and feet. Welcomed by the nice woman at the front desk. Immediately taken back to a room to get comfortable. Needed to tell the woman giving me the massage three times that I only wanted to foot massage and not a combo. I was quite relaxed and happy with the massage. It could have been a bit more firm and I could have shared that with her but I was just so exhausted I figured I would just go with it. I would be coming back soon anyway. Paid cash. Added a tip.

I was gifted a gift card for my birthday last year and finally got to use it. I booked the initial…read morefacial and massage--both were much-needed for self-care since it had been so long since my last one. The experience was wonderful and incredibly relaxing. I visited the Clovis location, which is a small but nice, cozy space. Overall, it was a great experience, and I left feeling refreshed.

Clean and kind people. Definitely felt comfortable and relaxed for my massage. Highly recommended!read more

They massage was great best I've had in years but I paid $90 for an hour and a half and the whole…read moretime the masseuses stomach was growling the entire time and kind of threw off the whole relaxation everytime it happened but I would still go very nice either way

My first time go to this place, i love the massage. Highly recommend, ask for Andy. I had been to…read moreso many massage places. But this one is my to go now.

Such a lovely business with tons of services available and some that are not offered so often like…read morethe Buccal massage. Paow was just wonderful and provided a great massage and relaxing atmosphere. Quite a drive for me out on North Fresno but worth it.

I've been looking to get a facial for the longest time! I have hormonal acne with combo skin, and I…read morewas looking to receive a facial to declog my pores. I've spent months searching and I found Paow on Instagram! I discussed with her through text and a phone call to book my appointment. The moment you walk in the building, it feels so relaxing and clean. Paow immediately greeted me and took me inside to discuss the different options on my skin care and facial. She gave me in depth insight on what I can do to better my skin care and routines, super informative and I learned so much with just that discussion. I decided to go with the Hydrafacial and it was so worth it! Paow is very gentle and does an amazing job at making you feel relaxed and comfortable. She also makes sure to let you know what steps she's taking so you don't get caught by surprise. I was there for a total of 2 hours and I felt at ease the entire time; I fell asleep a few times too LOL. After my facial, my skin looked amazing! All of my pores were declogged and my face has never glowed so beautifully. I highly recommend coming to Paow for all of your skin care needs!