This was my first time at Lenny's Shoes and Apparel, and they definitely made a customer out of me!…read moreThey have a huge selection of shoes and plenty of friendly staff ready to help. The customer service was impeccable. I found the perfect pair of hiking boots quickly and couldn't be happier with my purchase. Highly recommend! The cost was also reasonable.

Great place to go to find bargain outdoor gear and apparel! They have a men's, women's and children…read moreclothes and shoes. They have a wide selection of name brand clothes such as north face to smaller retailers. The price range is perfect for anyone!

The store has had a great deal, $15 for everything in the store. Great selection, many choices to…read morechoose from.

I went there to return something I bought on Amazon. The return clerk gave me a 20% off coupon…read more She said it would be good for anything I bought that day. So, I spent 20 minutes shopping for new jeans. They were slightly expensive, but I figured that 20% off is a good deal. When I got to the cashier, she said that the discount didn't apply to my jeans. She said it was in the very, very tiny small print. So, I bought the slightly overpriced jeans anyway. But, I am not going back for anything else. BEWARE.

I went into Kohl's right after Christmas and looked for some dress pants. I didn't see any with my…read moreinseam of 29 inches. I told the cashier, when she asked me If I found everything all right, that there were no 29 inseam dress pants in my size. She said, "well we get in what we get in" As I was leaving I saw the manager look over at me and rolled his eyes. Today I came in and they had29 inseam Dress pants on every stack.

Found a pretty dress with no tag and it was taken from me when I asked a price. No plan for selling…read moreit or telling me the price. I understand they need to check with their manager but maybe take my number? I love the sales but the regular prices for items with tags and brands crossed off are still high.if I'm paying 20 for a dress then I'd like the tag still in it. Would not let my friend bring in a cart even though she walks with a cane. How is she supposed to buy anything? The fake blonde haired lady was not very kind. If you're shopping make sure you don't fall in love with anything missing a price tag.

Excellent service. Employees friendly and helpful. Will definitely come back soon. Thank youread more

Items in aisle so hard to social distance, standing at register other reg employee had to get 2…read moreinches to me to pass me 5 times. Was her register not supplied? Ordered on line for in store pickup. Will not do this again at jc pennies in Plattsburgh.

Awful customer service. Staff is unfriendly and unwelcoming. When I asked the "manager" politely if…read morethey had an item in stock she looked at me as if I wasn't speaking any English. She then gave me a half assed response. I will be complaining about this to corporate.