I had a very poor experience with a deep clean. Scheduling was easy and I clarified what items…read morewould be cleaned since we were booking for a new baby and to ensure we were on the same page with what I was paying $400 for. They sent one person and she was done in 4 hours (for context, our regular house keeper takes 4 hours for a basic clean). I walked through the house and the below were items that were still dirty: Master Shower - they cleaned this 3x and still was not to standard. After the second time, I being 38 weeks pregnant got a damp rag and scrubbed for 20 seconds to show them the dirt and soap scum still on the shower! I had to clean it myself a fourth time. Multiple spots on door frames, doors, and baseboards not wiped Cabinet faces in bathrooms and kitchen not wiped Inside of microwave was not touched Top of fridge wasn't dusted Top of pictures/decor/lamps not dusted Kitchen light fixture not dusted Window sills not properly wiped out Chairs in dining not dusted Laundry room shelf not dusted, tops of machines not dusted Bathroom sink fixture still dirty Front and back doors inside not wiped Several of these items they went back over more than once. The owner spent almost two hours here after the initial woman had cleaned going over her work and correcting the above items. I also expected the house to smell nice and clean and it did not. When I asked if diffusers were used, I was told "I think I saw she had one with her by the door." While they did attempt to immediately correct all the issues I had, I shouldn't pay $400 to tell you what to clean because at that point I could've done it myself (keep in mind I had already confirmed what specific items would be completed to prevent any miscommunication with this). The owner apologized but did not offer any changes to my bill or another opportunity to make a good first impression. I did a lot of research on who to clean our home pre baby and I was severely disappointed. I will not be using them again and would not recommend.

All I can say is I must have got the two worst cleaners! I was supposed to pay over $300 for a…read morewhole house cleaning but evidently that doesn't include the oven, microwave, cabinets, shower, bathtub, floors, windows or dusting. My wife mentioned these items specifically when booking the date & we were told it would ALL be taken care of. Whatever happened to taking pride in your work? This is the what I left on Facebook to which I was called dishonest by whoever was responding to reviews at the time. They did knock $55 dollars off because they didn't clean the oven but I still had to pay over $200 for a job that was not done. They tried to blame it on us because of boxes in the way but all boxes were stored in one room & they were told not to worry about that room. It boils down to the fact that someone at this company told my wife that certain items would be cleaned & they were not

I am so happy with the job they did, and Jaime is a really good person. He cheerfully went above…read moreand beyond to clean my really dirty windows. He confirmed our appointment, arrived on time, cleaned up everything, double-checked the windows inside and out. Really happy with the work, the price, and his professionalism. I highly recommend this company!

These guys are great. If you need any exterior maintenance you can feel safe with them. I was…read morepleased by the friendly and prompt customer service. Easy to reach and did a great job cleaning my roof at a reasonable price.

Was having difficult time finding a cleaning company, Mop and Broom quickly answered, quoted me,…read moreand came out. They were on time. The house looks great, reputable cleaning company. Thanks a lot

Great cleaning, easy to schedule online and timely arrival. Availability is pretty good.read more

Sarah and her team are incredible. We've used their services for over a year now for weekly home…read morecleaning and they've always been reliable, accommodating and very thorough. Her team always communicates with us every week. They're knowledgeable on how to clean high traffic areas, works with us on products and focus spots (including my two large dogs)and the house is always ready for us to either entertain or relax come the weekend. Try them out. You won't be disappointed!

I am writing to share my experience with Over the Moon company, which involved significant…read moremiscommunication regarding the cleaning service. I specifically requested a DEEP cleaning and confirmed this with the owner through text message, over the phone I was quoted $180-$260. However, when the cleaner arrived, only a STANDARD cleaning was performed, which I didn't realize until hours later because I had left to get out of her way to clean. As soon as I came back, I asked for the checklist to confirm that my $240 payment was for a deep cleaning, but I was informed it was not. The owner later clarified that the service provided was an "over the moon standard" cleaning, which was not what I had requested and it's less cleaning than a deep. Due to the incomplete service--the cleaner left without finishing the job--I ultimately paid $180, as I did not receive the service what I had requested, which was a deep cleaning. I was disappointed that my concerns were not addressed effectively. Instead of resolving the issue, the owner became defensive and threatened to call law enforcement, mistakenly believing I would not pay, which I never said I wouldn't pay, I just didn't agree to a standard cleaning at $240: I wanted deep cleaning. Again, miscommunication that could have been resolved easily. While Michelle, the cleaner, was professional and courteous, she was unable to mediate the situation due to a lack of authority. In summary, I recommend that potential clients ensure clear communication regarding their service requests. Based on my experience, I cannot recommend Over the Moon at this time.

In 4 1/2 years here, we've used 2 other carpet services. The 1st was AWESOME. We stayed w him until…read morehe retired. Always 3 rooms + hall/stairs @$150-$165, which INCLUDED: pre-vacuum w pro shopvac, pre-treatment for stains & pet spots, deep steam clean, spot removal w a commercial-level rotary cleaner, excess water removal, post-clean raking, & enzyme odor treatment. Our last call was to a "green" company whose products/equipment unfortunately did not clean the carpets so this time I tried Pro Cleaning Solutions, which I found via Google. When I scheduled over the phone, I was quoted $65 per room for 3 rooms, which was ALREADY UPCHARGED TO INCLUDE: vacuum, pre-treatment of spots/pet stains (I had made it CLEAR on the phone that one of our dogs is in poor health), cleaning, AND odor treatment. FAR higher than average, but w our daughter's wedding in 4 weeks I reluctantly agreed. This was a bitter reminder to TRUST YOUR INSTINCTS! On 11/3, 2 men arrived at 8:15; one the company owner. After a short walk thru, he said we must pay ANOTHER $35 for odor treatment in just ONE room. I said this was included in our quote, but he insisted this was added & more thorough. I refused; he then lowered to $25, like a used car salesman. But he insisted it was necessary. Again against my better judgment, I agreed. After 30 minutes trying to get their equipment to start, he said they needed a "new fuel pump" & rescheduled for 1 pm. He said he'd apply the "EXTRA odor treatment" so it could "work in the meantime." I was then astonished to see him walk around maybe 9 sq ft w a generic spray bottle of odorless, clear liquid & mist it around once from a standing position. I could have done more w a $6 bottle of Febreeze! They returned at 10:45, & again I was shocked at what I observed. Other companies ALWAYS use powerful pro vacs before cleaning. This is ESSENTIAL! Loose & deep dirt/debris will just be soaked & gummed into place, not removed! NONE of the stains/spots were given ANY TREATMENTS (pls see their OWN DESCRIPTIONS of their carpet cleaning & odor treatment on their website). The other man used a basic wand-style steam vacuum to quickly go over each room once, leaving behind damp piles of fuzz/fur/hair/crud. He didn't even vacuum or rake to collect those so they wouldn't wind up back in our carpet. NO treatment for long term odor control or work on all the spots they missed. NO excess water removal. The wand wasn't even strong enough to fluff up shallow indentions left by the 3 light things we'd moved (a wood-framed chair & the XS wire crates my 6 and 8 lb Poms sleep in). I wound up fluffing those myself w a .99 PLASTIC HAIR COMB after they left! Carpet was left sopping wet. Not only dangerous, but made the whole cleaning pointless! DAMP is one thing. This was puddles-forming-WET, which collects MORE dirt like a magnet. It also houses & grows BACTERIA, which causes new odors, health risks, & damage. While observing, I was looking over the website, to see if I'd misread the steps that were promised. NO - they were SKIPPING them! I did find a coupon - to be presented AT TIME OF SERVICE - for 3 rooms & hall "Silver Package" $79. When they finished, I pointed out the coupon. The owner said he had already given us a "big discount". But, he said, there was a $40 PER ROOM surcharge for the "additional services" - none were performed! Then he claimed his price was better than the coupon. Well, the total we got gouged for was $238.15. That would be ridiculous even if they had DONE the work! Addressing my concerns to him was pointless; he had slick salesman responses for everything. I wanted him out of my house. I paid via the Housecall app, and prayed they'd done a better job than it seemed. They had not. The spots we'd been highly charged to have removed were still obvious, or began to reappear like reverse magic. The smell of now-soaked-but-still-not-clean carpet got so bad, we had to open the doors & windows. So much for that $25 odor treatment! 48 hours later: carpets still not dry. Stains/spots still evident in every room. An awful musty smell downstairs that we have NEVER had before. I spent the weekend in furious tears, while my husband just spent it FURIOUS. I do not like confrontations but I would give anything to go back & refuse to pay until they did every bit of the work! As it is, we won't allow them back across our threshold. We'd be NUTS to trust them to come back into our home, when they have already been so dishonest. We simply want our money back - they have a written satisfaction GUARANTEE, and now we must hire a different company FAST to correct this. I will never ignore my instincts again!

The crew came in to our home with what I'd call beyond impressive safety and professionalism. You…read morecan tell right away that they have turned this service into a craft. Our light colored carpets look as if they were just installed!! The smell is so pleasant and welcoming. Our micro fiber couch looks like we just bought it again. I will be using them again in 6 months. They beat every quote I had gotten. 3200 sqft and they had it back to brand new in a couple hours. Days later and not a single flaw in the carpet. No stains returned! With three boys and zero stains, I'm blown away!!

Excellent family owned business. They were prompt and professional. Cleaned the inside and outside…read moreof my windows, took out and cleaned screens, cleaned all sills. My house sparkled and shined when they were done. Ace is the best window cleaning service I have ever used. I appreciated the fact that they wore masks in my home. I felt very comfortable having them work in my house. Excellent service.

I'm very disappointed in the response to clean our windows. We used this service last year and…read morethey were great. Scheduled this year and on day of service I called to confirm when they would be here. I was told a voice message was left (it wasn't) to reschedule because of a funeral. Then was told he would call to reschedule. It's been over a week and I haven't heard anything so called and left a voice mail to reschedule but have not been called back. How difficult is it to make a phone call? I have since scheduled with AllShine Window cleaning. They came the next day and did an excellent job! Would highly recommend AllShine.

Tommy and Bill from Hartman came this week and cleaned 12 months of grand baby fingerprints and…read moreLabradoodle nose mess off of my windows, inside and out. I look out now on the pool and pines as though there was no veil between me and the gorgeousness of the yard. They were gracious, efficient and very entertaining. I feel like we solved world problems chatting as they worked LOL Highly recommend.

The people with Hartmann kept us informed all through the process from the initial quote to the…read moreactual work. In both cases they were there when they said they would be. Once on location they worked very efficiently. We had our windows cleaned, both inside and out, and the deck around our pool pressure washed. This is the first time either one had been cleaned in several years. The windows look like new and the deck is now clean. We plan to have them back next year to do both again. As you can tell we were very happy with their work. Also all of their personnel were very good to work with.

Awesome folks. They are professional and return calls promptly. They are on time, clean, neat and…read moretimely. I will use them again!

We hired H & H Painting to do our huge living room and some other areas. They were extremely…read morecapable and considerate, and reasonable in price on top of this. My husband and I couldn't recommend them more highly. They removed wallpaper that was on the walls for many years and fixed the walls to look like new before doing an excellent painting job. They also painted our "popcorn" ceilings. I don't think the ceilings ever looked this good. On top of this H & H Painters are extremely neat. Kudos to them all.