My husband and I booked a massage here for our anniversary. I called and scheduled day of. We arrived to the "spa" that seemed like it was just a hotel room. The massage therapists had a bit of an English barrier so we showed them on the website which massage we'd like to purchase. The price was $295. The massage wasn't great, but not awful. The room was very cold. At the end the massage therapist handed me the credit card machine to pay and the total was $385. I asked her why the discrepancy and she said that tax and tip was included in the price. I had always intended on leaving a tip, but it was strange to me that there was also a tax. When we got back to our hotel room, I looked up to see that there is no tax permitted on massage services in Miami. The next day I checked my credit card statement and saw that I was not just charged $385 but I was charged $411!! I called the spa and was told that there was an additional 3% fee for using my credit card. No one told me this when I called to Book the appointment. The manager told me that she would refund me the extra charges. She blamed the new employees on the error... she acknowledged that because I booked over the phone I wasn't subject to the 3% fee stated on their website because nobody informed me when I called the book. I said that I wanted to give a 20% tip on the service that was $295. It's been two weeks and I still have not received the refund on the extra charges and I will be taking this up with my credit card company. If you're thinking about coming here, don't fall for the reviews that tell you this is the best massage place in the area. The massages were very mediocre as was the spa and I won't be returning again. Make sure to check your credit card statement!! read more

Etuni Massage - The website says the massage is $295.... Beware, they charged me 411!! This is after I said I wanted to tip 20% - Massage Near Me - Miami Beach, Florida

Director NO SHOWED for my confirmed appointment in which they took a $50 up front payment. Then accused me of no showing the day prior (I had text and e mail confirming appt that I showed up for). My husband booked a deep tissue massage with the Director, Erica Reyes. I showed up 15 minutes early for my appointment. A staff member handed me her phone, Erica said my appointment was yesterday at 10:30 and she waited for me, I explained that I was looking at the confirmation. At that point there was an apology mixed in "but I waited for you yesterday". Long story short... I ended up with a different massage therapist, 2 hours later. Although she tried to do a deep tissue, it was Swedish at best. Upon check out, they charged me full price along with a 20%+ fees service fee, No follow up from the director . Just bad business overall. read more

Cristina is amazing and I could not have been more pleased with my massage! I wanted to make it back before we left but my schedule didn't allow. Booked online and everything was perfect! Reasonable pricing too! read more

Etuni Massage - Massage Near Me - Miami Beach, Florida

Scheduled a massage for my anniversary and NO ONE showed up. No notice, nothing. When you attempt to call their phone number, no one answers. Very unprofessional. Will not be booking here again. EDIT: the owner messaged me after posting this review?? not sure what she thought this was going to do for her. again VERY unprofessional. had to block her as she was sending me voice memos. read more

Etuni Massage - Massage Near Me - Miami Beach, Florida

Got it! Here's your review with the table part removed, while keeping everything else intact: --- Incredible Experience at Etuni Massage - Highly Recommended! From the moment I walked into Etuni Massage, I was welcomed with warmth and professionalism. The spa has a peaceful, calming atmosphere--soothing music, subtle aromatherapy, and a clean, beautifully designed space that instantly puts you at ease. I had the pleasure of being treated by Maggie and Erika, and I can't speak highly enough of their skill and care. Maggie was incredibly intuitive and focused on the areas I mentioned during the consultation. Her deep tissue work was firm yet relaxing, and she managed to relieve tension I'd been carrying for weeks. Erika followed with a more restorative session that blended gentle stretches with calming pressure--an ideal balance of therapeutic and soothing. Both therapists were attentive, professional, and clearly passionate about what they do. The treatment rooms were immaculate, with soft lighting and high-quality linens that made the entire experience feel luxurious. Every detail--from the music to the temperature--was perfect. What truly impressed me was how personalized and thoughtful the service felt. I wasn't just another appointment--Maggie and Erika made me feel cared for and genuinely invested in my well-being. I left Etuni Massage feeling lighter, calmer, and completely rejuvenated. I've already scheduled my next visit and wouldn't hesitate to recommend them to anyone looking for top-quality massage therapy. Whether you're dealing with stress, muscle tension, or simply need a moment of escape--Maggie, Erika, and the team at Etuni Massage will take excellent care of you. read more

Came across this spot based on the incredible reviews at affordable prices and booked an 80 minute couples massage for my wife and I for her birthday about a month ago. We showed up at our time today (confirmation email in hand) with no one here. Called multiple times with no answer until I got a call back saying we must have had issues despite having the confirmation. So no massages for us and a waisted couple hours planning around it. They claimed to have had issues like this previously so you would think they would have fixed it, but no. So if you book online, do yourself a favor and call them to confirm or they might not be there for your appointment read more

Fantastic massage, and super friendly staff. Im taking off two stars as this spa space is also the hotel gym. The first 60 of the 90 minute massage, I listened to a guy getting after it with the free weights grunting and breathing heavily while voice texting his gf in between sets. The walls are thin and you are 3-4 feet away from the free weight bench in massage room 2. Also, there was a 10% off voucher on Yelp that the manager refused to honor when the masseuse called to ask about it. So in summary, this isn't a spa, but does have spa prices comparable to neighboring hotel spas. Definitely would book elsewhere if wanting a relaxing experience. But if you can find a deal that isn't a bait and switch offer that won't be honored, the masseuses are amazing. read more

This place is amazing I got a therapeutic couples massage. I wanted a 50 minute massage but the therapist convinced me to do 80 minutes and OMG I feel relaxed. I had pain on shoulders now I feel great! This place is clean and professional. I was able to book same day and they accommodated me. After I went down stairs to eat lunch and had a drink. FYI the beach is across the street. I definitely recommend this place read more

Etuni Massage - Mini facial products and massage bed - Massage Near Me - Miami Beach, Florida

Booked here due to it being close to our hotel. A little over an hour before massage was scheduled, we got notified of a leak in the spa and that all appointments needed to be moved to the next day. Understand and no fault there - things happen. The next day, we show up for our appointment for a couples massage, and had a range of small issues while there. One of the masseuses was running late and we were told she was on her way but not sure when she'd be there, then she walked in 1 minute before the appt time. The massage itself was decent, the employees were kind. They were however, not aware of pricing specials or how to use the credit card machine. Check-out had to be done over a phone call they kept cutting out with the manager. When calling their manager, it took 10+ mins to figure out checking us out which was a bit of a hassle- I'd recommend training employees how to use the machine and on what specials are available. At first, we were told price was full price (not the special) and showed the website to him showing the price. We were also a bit surprised they didn't offer a discount or additional service based on canceling on us the day before an hour before (despite it being out of their control, it would have been nice to recognize the issue that caused our appt to change). I don't think we'd go back, however if looking for a quick, cheaper massage, the employees were nice. read more

My massage with Christina was fabulous, I highly recommend her. I wish I could have a massage with her everyday. The location was easy to find. The ambiance was very nice and intimate. Parking was easy as well. read more

If I could give zero stars I would! This is not a spa rather a converted hotel room. The massage was less then mediocre. They website encourages you to read the fine print which includes mandatory tip per therapist. Sorry that I didn't read the fine print when I booked the massage on the beach. When we complained about the tip not matching the service we received (as we weren't even offered cup of water) we were referred to the fine print - so be careful! Overall the price didn't justify the service as we ended up paying $350 for a shitty couples massage, in a not so beautiful facilities and not even a cup of water after! I can't post a response to your response, but this is why you don't make tipping mandatory!!! Tipping is usually given for good service! You might not claim to be a spa but your prices are like a spa and if I am not happy with there services for any reason (like you ran out of water - unheard of, but sure) I shouldn't forced to tip $40 dollars for your failure. This review just like the other recent review is meant to warn other user that utilize yelp for their choices! read more

My husband and I did a 50-min couple's hot stone massage. The massage was fine - definitely not the best we've had, but not the worst, either. For the prices, though, I would have expected more in terms of both skill and ambience. As others have mentioned, the "spa" is also the gym. The bathroom also needs to be cleaned and didn't have any hand soap. If the price was $200 or $250 for two I would rate it better, but for $378 I really think there are better options. read more

Erika is wonderful. I came in with neck muscle spasms and shoulder issues, and her technique and deep tissue massage made all the difference. I got the Etuni Signature massage with the Ashwagandha drink. I felt calm and relaxed the entire day. Definitely next level relaxation. Highly recommend. read more

My husband booked a couples massage while we were visiting. Before we decided to book we looked at reviews online. After seeing mostly positive reviews he decided to book it and I'm super glad he did. During the massage I was feeling so relaxed and I want to thank Sebastian, I think was my masseuse's name, and the entire team for a well worth it experience. If we visit again, I'm sure we'll go back for more read more

Think a blissful, euphoric vacation! That's what I experienced at Etuni! I stayed at the hotel while visiting from California for work and decided to try the beautiful spa and I'm glad I did, the treatment transported me to a vacation for the time I was there and I felt like I was far away in an isolated island or in heaven. It was relaxing but also therapeutic which my body really needed. I got rid of my tension and stress at the same time and I now feel like I gained years of life expectancy back. My new spot while visiting Miami and I am there every two weeks for work so I'll be a regular. Thanks guy's!!!! read more

My boyfriend and I recently visited here for the dream couples massage. We did the 80 minute option and it was incredible. Very relaxing, friendly staff, and tip was included in the total at the end which I prefer. We'll be back! read more

Beautiful space, warm, friendly staff. Both my husband and I were relaxed and refreshed by our massages. Perfect way to start a vacation. The water at the end and the chance to relax on the outdoor patio were much appreciated! read more

We had a great couples massage here! The staff was very professional, friendly, and great at what they do. The hot stones felt amazing and the whole atmosphere was incredibly relaxing. Would definitely recommend it! read more

Worse than zero star!!! ABSOLUTELY AVOID THIS PLACE!!! POLICE REPORTED!! My mom and I stayed in Croydon Hotel and she had a massage last Tuesday. A few days later she realized her gold necklace was forgotten there. She tried to call the store even her English is not good and I tried to call the spa too. The girl who answered phone first said she will find out and will call back in 10-15min which never happened. The second day my mom called again and was told the same as the day before, which never happened either. A day later we called AGAIN and the girl ERICA just being a jerk told my mom she doesnt understand what my mom is saying. The thing is the girl who gave her massage was the one who took her necklace off! We stayed in hotel for a few more days and they been aware of our room number. It would be more than easy for them to return it if they would like to. But no, they chose to take the gold necklace and be a JERK. read more

Just got a massage here with Erika and MAN IT WAS AMAZING!!! The spa is located inside Hotel Croydon which is a super cute boutique style hotel. Erika has hands of gold!!! She focused exactly on the areas I said I wanted to be massaged and just had this incredible way to stretch my muscles like I've never had before. Also really appreciate that her massage wasn't ticklish at all. I got up feeling so refreshed and good!!! read more

After having a few "ok" massages over the past couple of months I was pleased to find a massage center with such quality! I could not be happier with the service received at Etuni Massage. I had a 60-minute massage and it was on another level, immense pressure and everything felt spot on, never painful but I could feel it working immediately. I will be back again soon! Erika was very professional, knowledgeable and kind enough to spend some time with me after the massage to show me a few key yoga stretches, help with my breathing technique and provide some insight on how to live a healthier life. Again, outstanding service and I will be back! JUST GO AND BOOK; trust me! read more

Such a great experience , I got age corrective facial here and my skin is glowing . Everyone is very nice and welcoming, can't wait to come back when on my next vocation. read more

Erica left me and my husband feeling like a million bucks after our 60 min Ultimate Couples Massage for our anniversary! Between her skills and the ambiance it was HEAVEN! We loved her service so much, we'll be treating ourselves very soon! read more

Wow if you can request Erica, she is the best massage I've ever had. And I have had some very good massages in my life.

i came here because of the amazing reviews and i have to say WOW this was the best massage ive ever had. the therapist was very friendly and knowledgeable, she told me exactly what she would be working on and described the techniques. she really stretched my neck which is where all my problems are. i will be returning soon for another great experience! read more

Had an incredible massage here, i live in Houston but was on vacation and received the best massage of my life. love this gem of a place!

If you looking for a massage to make you feel like a new person, you're at the right place! Erika got a God given talent and healing hands, not to mention her awesome personality. The location by the beach is a significant plus. Definitely coming back and bringing friends! read more

We called last minute, and they got us in the next day! I received a prenatal massage by Ariam and my fiancé received a deep tissue massage from one of the female therapists but I cannot recall her name. The staff was super friendly, our massages were great, and the prices were reasonable Compared to other places in the area. Very clean establishment as well, definitely will be back! read more

I had a great time here and amazing service! I got a signature facial with an organic skin care line and I love it how my skin feels after.

I just had the best massage I have ever ever had at Etuni in the Croyton. The owner was my massage therapist and she did an amazing job. Perfect pressure, perfect amount of time for each quadrant. Just cannot say enough. I feel so relaxed and refreshed. I'm sorry I don't live here so I could come to Etuni all the time. I will be back read more