Update 6-3-2025. Just hired these folks again to take care…read moreof an urgent and difficult issue. They sent out Kyle and Tyler. These guys are true professionals. Diligent, thoughtful, good communicators (they listen), polite, and very "likeable." Kyle and Tyler worked like surgeons: precise and clean. They also gave good advice. These are the guys you want working in your home! From 2024: Safe Electric & Plumbing is the only firm you should hire. These people are not only diligent experts who are highly responsive, they are also decent and kind people. We had them work in our home several times - and its always the same: Wonderful. They diagnose the problems with the disciplined approach of scientists. They communicate clearly, are polite and extremely pleasant - but most of all, they are the absolute best. If you hire any other company besides Safe Electric & Plumbing, you have made a mistake.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

Years ago, The Electric Connection installed a Casablanca-brand ceiling fan/light. Recently, one of…read morethe four light bulbs needed to be replaced. When the light bulb was removed, the socket became disconnected. The Electric Connection technician Asad Al-Asad came to our home by appointment, and in 15 minutes, the light bulb socket issue was resolved. It was impressive that the service delivered by Asad was so complete in so little time. Les W. Conkey

Lost power to some kitchen outlets, including the Fridge. They called an where able to get to me an…read morehr. earlier than expected. It took about an hr. Great price! A commercial electrician told me to call them.

I had a huge list to get a house ready to sell, and Ohio Handyman went above and beyond!!! The…read morequality of Mike's work is perfect! He is also a genius in fixing things I had given up hope on. For example, his solution for a gate that had been poorly installed was inspired. His costs were reasonable too, and given the high quality of the work, a terrific value. Plus, he and his team are very easy to work with, and Renee kept communications clear and focused. Thank you so much, Ohio Handyman! I could not be happier with the results he achieved. A+++.

I've used Yoder twice now. Seth helped me this time and he was very thorough with his work. He…read moreexplained what he was doing and answered my questions. I will continue to use Yoder for my future electrical needs.

I would just like to say Thank you to Randy for explaining everything to me while he was replacing…read moreour electrical box in our apartment. This was a on going problem since January of this year 2023. It was really nice to have someone who knew what he was doing and was polite, and answered all questions that was asked of him. Randy gave my family and I the piece that we needed to know that we were safe in our apartment now. I want to thank Randy for being polite and courteous to us while he was in our home. and thank you Randy, for giving us our peace of mind back that our electric box was not gonna catch on fire anymore thank you from the bottom of our hearts. Kathy

I want to give a shout out to Rick. I did not use his services, but he was super helpful over the…read morephone listening to our issue, and pointing us in the right direction. He saved me from getting scammed by Roto-Rooter. My issue ended up being a city problem, not a broken pipe. That was determined by Chuck "the best in the city", DrainMaster, Rick's referral. I am super grateful and appreciative. I was also able to save a ton of money. I will keep Rick on file for any future projects.

If you want something done right....do it yourself!…read more Paid Erickson Septic Service $1700 to put in a new lift station pump a little over a year ago. After the tech left, I plugged in my old pump to troubleshoot it. Turned out my pump wasn't even bad! It worked just fine! The only problem was the electrical connection in the sump hole. Fast forward to today. Circuit breaker tripped and wouldn't reset. I removed the lid and pumped the water out to find the plug was water logged and shorted out. The problem is, since it is below ground, they were supposed to put it in a waterproof box! I called Erickson to give them the chance to correct the inferior plug installation and they told me they didn't want the chance and pretty much tough luck. So, I paid $1700 for a pump I didn't need and a bad plug installation that failed. Way to go Erickson! I guess I will fix your mistake now.

Could bot be happier with the work and experience overall…read more Searched for an electrician on Yelp on a Saturday, Jason responded right away and provided an estimate range for the work. He came a few days later and reviewed the jobs, finalized the quote, and we scheduled the work which included trouble shooting garage lighting issues and installing 6 new fixtures in the garage; installing 5 new overhead light fixtures in the house including a entryway chandelier; replacing an outdoor outlet and security light; installing several inside dimmer switches; and adding a 50Amp breaker, 240v, NEMA 14-50 outlet for my EV car charger. The prices were very reasonable, lower than what I expected for the number of jobs needing done. Very professional, on time, efficient, and quality work. Will definitely use him again.

Necessary precursor for COVID: he arrived in a mask, no hugging, no handshakes, super professional…read more Also, brought a change of shoes, which was nice, even though my house looks like a bomb went off in it anyways. I posted through Yelp looking for someone to install an outlet to replace a range in my kitchen. I had a few people reach out, and I reached outside of Yelp as well (which was a failure) - but Jason hit me up right away, had a scheduled time ready to come over and check out what I needed. I *assumed* it'd be a quick once over of the project, an estimate, and I'd continue my hunt when I don't get a call back. Instead, he was ready to go when he showed up - he saw the work that needed done, gave me an estimate for time + parts and hammered it out FAST (including running out to pick up a couple parts). So before he left, I had one OTHER immediate electrical project I needed - I attempted to fix my ceiling fan light and it no longer worked - he found it was a faulty socket (something I didn't know to check!) and tightened my wire work, and had it hammered out as well! Plain and simple - Jason was in and out, and knocked two items that have been weighing on me since the new year. I'm incredibly happy with his professionalism, friendliness, speed of service, and communication!

My brother-in-law, who has a learning disability, thought our basement sink faucet could swivel…read morearound the base the same way a kitchen faucet does. So he kept turning it from side to side to wash away soap, tooth paste, etc. Over time, he basically "unscrewed" the faucet. By the time I noticed, I couldn't tell if it was broken or just needed tightening. Gave Shane a call, he asked to send him pics, then replied back with instructions on how to fix things myself. He could've easily come out to my place, then charge a service and labor fee, but he helped me save money... and now I know that what I thought was a part of the fixture is actually a hard-to-reach nut wrench. LOL. Will be giving him a call the next time I have a real job.

Shane was great! Called for a leaky pipe feeding into my shower, he came through and fixed it the…read morevery next day. Later that night I found I had decreased pressure in my shower and he came back the very next day to clear out the shower pipes and get the pressure back to where it should be. Would highly recommend!!

Quality Electric is an honest company that fixed our electrical problems quickly and relatively…read morecheaply. Brandon was like a detective, diagnosing and repairing what turned out to be three separate problems. The first two problems he resolved pretty quickly. The third one, no power to our 1931 detached garage, was a stumper, and he called his supervisor. I appreciated there being a more experienced electrician he could turn to. In the end, Brandon noticed an obsolete outlet on the wall of the garage down near the floor. He figured out that water had gotten into the outlet wiring, which was still live (!) and that had caused the problem. Fortunately, there were two wires in the metal conduit from the house to the garage, and he was able to attach our garage electrical service to the newer one. This was a much better outcome than digging a trench through the back yard from the garage to the house to run new wire and conduit. A less honest and competent company might have dug a trench to create a bigger, more expensive project. The office staff is also very professional. Setting up the appointment, paying the invoice and having a receipt emailed was easy.

The name is misleading, would not consider this quality. Called the company last Friday, explaining…read morethe scope of the project for my House and the type of quote that I would need. Informed they would need to send this to the residential project manager and would have someone call me. The time was set up for today. A gentleman came out I explained what was going on same as I did on Friday. He proceeds to tell me that this type of quote would need technicians to come out and do all the testing and that would take at least a half a day to a days worth of work to be able to generate that kind of quote. I asked if he could look at an outlet to see if looked like it was grounded properly or if there was any knob and tube present visually present in the house up in the attic he told me he's not able to do that. I then asked him what the purpose of him coming out today is and why both our time waswasted given that I explained this whole situation on Friday. He blamed his office receptionist saying that it is not the receptionist role to schedule a technician call versus him coming out. I explained we had another electrical company come out this week with technicians having no problems giving us a quote. This company has breakdowns in communication they waste your time to take off work. I would have had no problem paying for a quote today, had it been setup that way. He was insistent I wanted a free quote. The company just had a failure of communication and what should have been done today. He also informed me he is the vice president of the company. If that's the case I would keep that info to myself, As a VP he's not accepting responsibility.