My experience with Dr. Lam & his staff has been absolutely awesome!!! Dr. Lam actually takes the time to listen to me and then additional time explaining procedures, recovery time, other options, etc. And his staff has always been very quick to contact me with lab / biopsy results and explain them in a way that I understand. I recommend Dr. Lam for consult, diagnosis and/or treatment of any digestive / G I issues. read more

Telehealth services only. They never give in office visits. Did not get full attention needed even though my issue was chronic and it should have been automatic by the physician to suggest to do a physical examination. I had to contact my primary, ask to be referred to another physician. I have never seen their office so can't comment on that. read more

I have seen Dr. Lam over the Zoom app, he only see the patient theough tele-health. I decided to get Endoscopy and Colonoscopy in same day scheduled for procedure at JFK hospital in La Quinta. After procedure, I received bill from JFK, and it shows over $10000 charged for those common procedure, my insurance company adjusted to couple thousand and my out of pocket expense was about $1000...I have blue cross PPO which is pretty good insurance but they charged me $1000 was Non sense because I had same procedure in the past at designated facility, ot was only $100 copay was charged. I don't understand why Dr. Lam performs procedures at JFK hospital, and it causes lot of money waste for patients. I will not recommend Dr. Lam for these type of procesures read more

The best MD in the county. He wasn't rushed, answered all my questions. Staff was terrific. Dr.Lam receives great reviews and all his patients know a good doctor when they find one. Real simple. read more

I recently had an endoscopy/ colonoscopy performed by Dr Lam. I was impressed by his excellent bedside manner and by his professionalism. He is an excellent practitioner and I would like to thank both him and his excellent nursing staff for their service. Dwight Miller read more

My husband is seeing Dr. Lam and during the virtual visit he was very informational. I didn't give a 5 star because of the other staff. My husband, who cannot coordinate anything for the life of him, asked if my number could be given for follow up items. The staff did not call me as request but my husband who did not make note of other plans. (The office provides you a date but will not give you a time until the day before the appointment so this means you will need to take the whole day off of work) I called the office back 10 mins after they called and I was told the person who does the schedules was off 3 mins before and would call back the next day. I asked AGAIN to call me and they said they would need my husbands permission, even though he already gave permission and I'm listed as an authorized person when we filled out the forms. Today comes and they AGAIN called my husband instead of me. At this point I am just done, I suggested just finding another doctor but we have gone this far. I'm on the fence of looking for a different one. Makes me wonder what else they lack on if they cannot follow simple instructions. Or they just don't care. read more

I returned a call to Dr lams office on Sept 30th. I was on hold only 11 minutes this time thank you! Brian Redden

I started seeing Dr. Lam in January after being diagnosed with cirrhosis. I walked in to schedule my appointment since I am local and the staff was extremely kind and helpful. They scheduled my appointment and let me do all the paperwork before hand so on my appointment day I could just walk in and be ready. I never had a long wait in this office. I'm back and getting my vitals within 5 minutes of arriving most times. Dr. Lam's assistant, Johnathan, is absolutely amazing. He's kind, compassionate, funny, and always prompt to answer my questions and return my phone calls. Dr. Lam's bedside manner is awesome. He made me feel welcome immediately and I wasn't nervous like I usually am with white coat fever. He made sure all my questions were answered and was quick and efficient with writing my prescriptions and referrals. Each visit seems personable and not just "going through the motions". This office is so great I even referred it to my own mother with gall bladder issues. Thanks for being such an incredible office and staff and making something that was extremely scary for me feel like it is going to be ok and giving me hope of feeling better. read more

I am a new patient. I called for an appointment and it went to voicemail. I left a message and I did not get a return call. I waited approx 2 days and called again and it went to voicemail. Here it is 3 days later and still no return call. 2 voicemails - 5+ days and no return call. read more