I had Greg's auto service put a motor in my Sonata,2012, he charged me over $7000.00,, the car…read morecaught fire after 3 months, and the fire department said it was electrical. bit Greg wouldn't give me a penny back of my money and he said bring it back if I had any problems. he charged for a new battery , and an alternator, it was over priced . I don't recommend this shop. this was September 2025. RH

I called to try to get my xt5 in for service because the local dealer couldn't get me in until…read moreSept. I talked to Michael who told me I should check to see if my warranty was still active bc the repairs could be free if I took my car to a dealer. He was obvi correct and saved me potentially a ton of money! Michael easily could have just scheduled me and took my money but he didn't! He was super honest with me when he really didn't have to be. You can't beat that!! Highly recommend taking your vehicle to Greg's!!

these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

They did a great job on my brake lines and were three times cheaper than what I was quoted at…read moreDobbs! Highly recommend them!

We were a returning customer and they started a lien process and charged us for it because they…read morecouldn't get ahold of me by phone but my husband had physically went to the shop to speak to them. We will never be returning. All of this on top of $140 to look under our car to see what was wrong and not apply it to the repair, when the tow employee had already diagnosed in 5 min. They overcharge and customer service is terrible.

I had a great experience with Bob's Transmission and Automotive Service. Bob's was recommended to…read moreme back in the 90's. I had a good experience then and also today. Their prices are reasonable and they work fast. I will definitely be doing more business with Bob's. Maybe, I will even get to meet Bob someday.

By far the most professional and friendly staff I have ever met! I woke up to a flat tire, so I…read morebrought my car in around noon on a Tuesday. They recommended a nearby cafe (which was amazing, by the way) and said they would get to it as soon as they could. An hour and a half later, I received a phone call explaining the issue, the actions they took to fix it, and what they recommended for the future. The price was also much less than I was expecting. Speedy service, friendly and helpful staff, and great advice. Highly recommended! I will be using them whenever I am in the St Louis area!

Clean, friendly, and excellent service. Thrilled to have this gem of a business within walking…read moreblock to my home.

As far as service stations go I'm satisfied with what Dobbs provided…read more I had a laundry list of services performed on my Toyota, after the services I'm seeing better gas mileage and improved engine response. Prices were good and service was personalized and friendly. When things went a bit sideways on billing details the manager made things right. Just be sure to ask if there are any shop supplies or shop fees at all when getting your quote.

I would give this business and location a zero rating, but the lowest rating that I can give it is…read morea 1 star rating. I am writing about the Dobbs store in Olivette. I came into the store last Saturday because my check engine light was on, and I need to get it taken care of before the end of this month as I need to have the car inspected and registered. I was given an appointment for Tuesday at 9am, as Monday was a holiday. I arrived at the store at 9 and gave them my keys, and was given a ride home. Later in the afternoon, I stopped in to see what progress they had made.(I was passing by the store after running an errand, so I decided to stop in.) The person at the desk was looking for the work order, as the car had not been taken in yet. After a few minutes the work order was found. It was at the bottom of a pile of other work orders. I was told that they might not get to it today, but would first thing in the morning. I let them know that I was not pleased with that, but I had no other choice. (the associate was starting to give an excuse that they were busy.) I left and was assured that it would be looked at first thing. Wednesday morning came and went without hearing from them. At about 1:30, I called and told them not to bother with it, and that I would be coming in to pick up my keys. At that time I was informed that they were pulling the car in to the shop. I again told them not to do any thing and that I was on my way to get my keys. At this point I was beyond being extremely annoyed ( I am thinking of another word to express my feelings, but I want to keep this "G" rated.) When I went in to get my keys, the associate at the desk sensed my mood, and asked if I wanted to speak to the manager, which I did. The store manager name was Lou Lattray. Before I said anything, he started saying that they were busy, and that I shouldn't have expected the car to be looked at right away. I told him that I had an appointment for yesterday, and he started to say that appointments are not always followed. Before he finished whatever excuse he was trying to come up with, I cut him off. I was not going to get into an argument with him. ( I was once told that arguing with an idiot makes you an idiot.) I took the keys and asked him for the name and phone number of the district manager. He refused to give me the name (as he either didn't want me to have it, or he doesn't know it.) He gave me a phone number, saying it was the corporate number. When I got to my car, I noticed that it had not been moved from when I had dropped it off. ( so much for the lie that they were pulling it in when I called to tell them not to do any thing.) After I got home, I called the number that Lou had given me. All I got was the recording directing me to either the corporate personnel list, a list of the store locations, or some kind of help desk. I left the information that was requested, and the recording said that they would call back. I did not hear from them yesterday, or this morning. At 2:05 this afternoon, I called again. It is now 3:14 and I have still not heard from anyone. I had been going to this store for at least 7 years, with 2 cars. But I will be finding another garage to use. STAY AWAY!! SG

Had a great experience buying my car at Lou Fusz Mazda! No pressure and friendly staff.read more

We went to Lou Fusz Mazda to check out a car we found online. The Carfax noted minor damage, and we…read morewere still open to it. Unfortunately, the experience didn't match our expectations. We were greeted by Jamel, but the interaction felt very disengaged from the start. During the test drive, he insisted on coming along but made little effort to be conversational or helpful. The car itself had more noticeable issues than expected, significant hail damage on the roof, a broken trail light, and interior panel damage. When we asked about possible repairs and pricing adjustments, and mentioning that we would have a trade in if the price was right he left and came back with an offer! After mentioning a trade-in and a $1,500 down payment, the pricing we received didn't reflect either. Once we saw that he was not willing to take anything off the initial price I mentioned that Carfax valued the car at over $500 for cars in that range with the extensive amount of damage, I was told that Carfax doesn't sell cars including being told that he wasn't "in the business of giving away thousands of dollars" and he could just sell it to the auction. At that point we got up and left. Overall, the experience was not very friendly or positive. I left wishing I could have worked with a different salesperson, because I would have seriously considered purchasing the car under the right circumstances. Instead, I left with an unsatisfied feeling. We have been to multiple dealerships during this period of looking for a new car and this was the worst experience that we've had at all the dealerships combined.

HAPPY #ServiceStarShoutOut DAY, Y'ALL!…read more Listen, I have really bad luck with tires. I am always running over a nail or something else that requires a patch or sometimes (unfortunately), a whole new tire. It's a curse. We really love a local spot that's close to our house, but found ourselves in a real pickle the Friday before the Fourth of July weekend. We had a tire losing air, and they couldn't get us in until Monday because they were so busy. That's when I gave Henry's a call. Charles was so nice on the phone, and didn't even flinch when I asked if they could look at it and make a potential repair by the end of the day. I went and dropped it off right away, and they were so great with communication; without a few hours, they had found the culprit, patched it, and gave me a call to come pick it up. The whole thing cost $25 - I guess that's pretty standard for a patch, but it's definitely the least amount of money I've ever spent on a car repair. We will absolutely be using Henry's in the future and I'm so grateful for their professionalism and how quick they got us take care of!

I went here to get a quote on a tire replacement and when I initially walked in one of the…read moreemployees named Phil was helping an older AA gentleman, he didn't acknowledge/greet me when I came in but I shrugged it off and sat down. 2 minutes later an older Caucasian gentleman walked in and he was immediately greeted by Phil as he was still assisting the first guy. Phil finishes helping first guy and then immediately asks second guy how he can help him. I let him finish helping second guy and when he asks me how he can help me I'm in complete disbelief. I asked him why he helped him before me and his response was "because he used to be the owner". I then tell him that I'm not sure if I want to give them my business and he says "fine you can leave, I don't have to help you". We exchanged a few more words and I left but that level of blatant racism was completely distasteful and I'll never return there. Hope this helps someone else that's thinking about giving this establishment their hard earned money.

Susan Allen recommended me, and I got great service for changing my tires! Also had a great tire…read moreupgrade for only an extra $18

Terrible experience. Oil cap was left off after routine oil change and oil spilled all over my…read moreengine bay and underneath my car, requiring repairs and cleanup. Telle Tire Corporate (district manager) said I would be reimbursed and subsequently is ignoring my emails. I have receipts and will escalate further. Completely unacceptable. Extremely rude and unprofessional- this is not how customer complains are handled.

I set an appointment through a fleet online booking site linked to Firestone. I received a…read moreconfirmation text from the store for my oil change at 5 pm. I showed up at 4:20 pm and acknowledged to the sales guy that I was running early and was prepared to wait. He said, "It doesn't matter. We have a 2-hour wait and the store is going to close." I said, "But I had an appointment." He said, "We work first come first serve." Irate is an understatement. I just turned around and walked out.

Ron at the desk Terrible servicer pushy and unhelpful,…read moreanother customer even noticed. He took 45 minutes to check my vehicle in Then when my service was done would not bring my keys another mechanic happened to notice and got me checked out. Everyone was great except Ron, he was very unpleasant person from start to finish.

Overall it was slightly less than avg. My 3 other buying experiences at other dealerships were…read morestellar. I will score this a three (2.5 rounded up) out of five because they were willing to accommodate my reasonable asks. This dealership was fair with vehicle price negotiation. There were missteps after that due to uncontrollable circumstances with the staffing of the document officer, exacerbated by a modos operandi to keep you from leaving in fear that you may never return. In short, I wished they were more trusting when I promised to return to collect the vehicle and finalize the sale. If you feel like a hostage because of keys being withheld, say something. In my case I optimistically waited. I later expressed my displeasure in a less than graceful manner than I hoped, then negotiated what I calculated my time was worth converted to maintenance service on a vehicle. This is more reasonable than asking for more cut on the sticker as that eats into the sales commission. A dealership is more inclined to give away a dozen quarts of oil and some filters because that cost can be spread out over a longer time frame. In other words, know what to ask for and value your time because you'd rather be at home doing nothing than sitting in a dealership doing nothing. Trade-in tip: take your trade in for a maintenance service that video records inspection report before showing up at any dealership so you know if dealership's assessment is truthful when they list all the things wrong with it and you can contest the claim by proving that all mechanical parts are operational. Back to my review, I tried justifying giving this place a higher rating but my conscience wins out. When I was closing the sale I requested an AME and was promised it will be available in a few days at a stated amount. On day of pickup rep said he'll see if they have stock then comes back with a different cost. This tells me that he didn't place the order when asked to then comes back with exorbitant markup price because he neglected to add (total packages/trim) cost at sale closing. I opted to skip the AME after this interaction. I might even forego my free maintenances just so I don't have to deal with this place anymore than necessary. In all, this place was a gamble for me and am left feeling neither victorious nor defeated. Strangely not feeling thrilled about a new car either. Common theme as of late is that there is less to love about Subaru (dealerships) and it's a shame because Subaru vehicles are great.

Terrible experience at Lou Fusz Subaru (900 N Lindbergh Blvd, St. Louis, MO). In our interaction,…read moreour salesman Delavon came across as aggressive, unprofessional, and just plain classless during negotiations. We used AI technology to help with cost comparisons going into the negotiation -- this is the day and age we live in. We were only $500 apart on the deal when we asked to speak with the sales manager. Delavon refused, telling us he already knew the manager wouldn't lower the price. When we declined and walked away, he raised his voice at us across the showroom floor, accusing us of "playing games." I've bought plenty of cars and never felt treated this poorly. Based on our experience, I'd avoid Delavon -- and think twice about this dealership altogether. ---