Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Worked with them for 3 days. Advised I have tenants who have moved out and need move out clean…read more After walk thru, I advised it's very bad. They need a crew. The entire time I was assured no issues. Single cleaning person showed up and said she can't do it alone: was told it was an easy job. (Lie) Do not book if you need honestly integrity and a job done on a timeline. Let's be clear! I shared with owner via text all required work. It was never shared with her single cleaning person!

Great quality cleaning service! Thank you will use again…read more Fast quote and fast schedule and were on time Easy payment and accepts credit card payments

Very hit or miss service, prices can change right before. I scheduled for one cleaner, then the day…read moreof they said the cleaner was no longer available and they would replace her with 2 cleaners and that I had to pay them both-- expected time was only slightly less but cost was about double. This was for a move-out, so I had a deadline to meet and had to agree despite not budgeting for the price hike

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Brittany was amazing! She made sure to disinfect everything, since I am currently taking care of my…read moreson going through chemo. She asked me several times to check and make sure she was doing the cleaning to my satisfaction. Very personable, thorough (so if you're looking for fast, surface cleaning, don't ask for her lol) and came with a plethora of speciiized cleaning products for all my needs (computer and TV screens, wood furniture oil, leather, etc.). Highly recommend.

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

Fabulous experience with Simply Housekeeping! They were able to come last minute, were fast and…read morewent above and beyond. Sheila who was my contact there was phenomenal! Highly recommend!!

We booked Phoenix Home Cleaning for a deep clean after doing a ton of work on our rental property,…read moreand wow--they exceeded our expectations. The place was dusty, messy, and in need of serious attention after renovations, but their team came in and completely transformed it. They were prompt, professional, and incredibly thorough. Every corner sparkled, baseboards looked brand new, and all that post-remodel grime was gone. It honestly felt like walking into a brand-new home. If you need a deep clean that actually feels deep, with an easy to understand price, look no further. Phoenix Home Cleaning did a tremendous job and we'll definitely be using them again!

Very happy with the service and product! Polite. Quick. Thorough. Clean!…read more I hired PHC for a move-in 3 days prior to obtaining my keys. Jesse met me at my new place for a cleaning. He did a move-in clean of my 500 sq ft studio in under 2 hours. I will be scheduling again!

Highly recommend for a high end shine at a great value. I hired WHB for a move in cleaning, and…read moreeven though the apartment was mostly clean, Alice made my space really shine. Alice was extremely professional, understanding of my chaos (I was overly ambitious about being unpacked) and based on her investment, I decided to hire her for regular services.

I've been getting my two bedroom apartment cleaned for a couple months now from WHB cleaning and…read morespecifically with Elena. It's super easy to book with them & their pricing is very fair imo. Elena always does a great job and leaves the place smelling & looking great. She's friendly & easily follows any special directions we have. The service includes cleaning of the floors, countertops, bathrooms, dusting and organizing. I also like to add on washing of our bedding as well. Overall I'm always very pleased & love having less stress on me.

We hired them to clean a rental property after being vacated by the tenant. Several issues:…read more 1) they said they would be there between 9 and 10. At 10 we were still waiting. When I texted at 10:06 they said they'd be there in 10 minutes. At 10:30 they said they are arriving now. Finally arrived at 10:50. Wasted 2 hours of our time 2) their system is extremely irritating with excessive texts, reminders, and emails warnings of extra fees (parking etc) if you don't do this or that. We got over a dozen unnecessary messages 3) when they arrived we were surprised to hear how many things were 'extra'. Shame on us for not reading the agreement carefully, but we'd had services before and they didn't charge extra for blinds, bathroom cupboards, kitchen cupboards, the blinds dusting, refrigerator etc. 4) after all that the service itself was mediocre. We had to redo the stove top and kitchen sink and the face of the appliances. They took our roll of paper towels we had in the kitchen. Countertops were not to our standard. The dispatcher tried to help and was sympathetic and offered a small discount, but I'd have far rather paid full price and saved 2 hours and not had to spend time later finishing the job. Would not use them again.

I WFH and in my prior state had regular housekeeping services. This is the fifth company I've tried…read moresince moving to AZ and at 8:32am for an 8-9 arrival, was told the single person assigned is sick. When working from home we take GREAT measure to prepare not only our home but our work and conference schedules. This late notice when I've been up since four am to ready is disheartening. Hoping that the other reviews can assist the Yelpers as regretfully, I cannot. Three stars for their communication and scheduling system but unable to comment on their actual cleaning service.