10/10 experience! Michael and his team are absolute pros. I was impressed that they not only…read moreattended to me quickly but made sure every single person who pulled up was greeted right away. They even continued to take customers after their closing time just to make sure everyone was taken care of. During the oil change, they performed a full courtesy check while I waited in the car, showed me my air filter, and explained the oil options without being pushy, and helped me decide the best option for me and my car. They checked my tire pressure (even gave me new caps for the air valves that I've been missing forever!) and topped off my fluids. It's a 'well-oiled machine' here--pun intended! I'll definitely be back for my next service.

Exceptional Service -- Business Earned for Life…read more 5 Star Experience - must read! We brought our 2021 Kia Telluride to Strickland Brothers for a routine oil change. Some time after, I noticed a small oil drip. At that point, it was never even fully determined whether it was something they did or simply a failed seal on our end -- and honestly, it was probably a part failure. What happened next is what truly sets this company apart. Michael, the owner, personally called me and handled the situation with professionalism and integrity. Because the line wasn't entirely clear on whether the issue was a failed part or something related to the service, he took ownership of making it right. His focus was on standing behind the work, doing right by the customer, and building a long-term relationship -- not pointing fingers. They went way above and beyond. Kia is notorious for requiring OEM parts (aftermarket just won't work properly), so they had to track down a specific part. Michael and his team called multiple Kia dealerships, pulled strings, and somehow managed to get the part the same day, even though we were originally told it could take several days. That alone was impressive. They repaired the vehicle immediately -- and the next morning, Michael and his father personally delivered the car to my house. His father has over 40 years of experience working on vehicles and plays an active role in overseeing the work, which really shows. The two of them together are an impressive team. In conversation, I mentioned to Michael that part of my work involves helping businesses think through customer experience, and we talked about what it looks like to truly take care of people. The hardest time to do that is when it costs the business owner money. This repair did cost him money -- and he still did the right thing without hesitation. I've already referred many people to Strickland Brothers in the past because of consistently good service -- but this experience was different. I can confidently say I will never get my oil changed anywhere else, and I will be using Strickland Brothers for any automotive service they offer. I'll continue referring people without hesitation. This is only the second time in my entire life I've said this about a business: They've earned my business for life.

I went there today after work. I only waited a little while, and I was taken care of and the…read morecustomer service was excellent !

My girlfriends car was overheating. She brought it in, they fixed a couple issues worth 2k and told…read moreher the problem was completely fixed. One month later, the problem is back and they claim they had no way of knowing. There was no transparency given as to further problems that could occur, we are now one month after fixing and owe 7k. Do not go here for a fix, they are not honest, and they will not help you when your car comes back with the same issue they "fixed". Completely unethical business practice. Go anywhere else please!!

I have an old rental van box truck that needed an oil change. At a commercial truck dealer an oil…read morechange would've cost me $150-$200. They had a 12 foot bay door and had my oil changed and I was out of there for under $75 Handled quickly professionally, and even with a smile

Good job but no where worth how much they're overcharging .... Value isn't there for me compared to…read morethe alternatives but they did an okay job at least with my oil change..... you'll pay at least 30% more than their competitors for the sam

Skip (manager) took great care of me as soon as I walked in. They were short staffed and still took…read morea lot at my truck to tell me what's wrong with my headlight. Awesome service and knowledgeable staff. DO NOT go to Lanier auto shop. These guys at pep boys won't scam you like lanier tries to scam me.

I was supposed to get 4 new tires with alignment for $1,800 and I got the quote from store manager…read morelast Friday of May. My car supposed to be ready at 7pm, but they didn't do the alignment and They said they would do it tomorrow. I paid $1,905.46, and when I got my car, I realized they made scratches on my car 4 rims when they were installing tires. They said they would take care of it, and I told them my rims worth more than $4,000, and I don't want you to cover it with marker since I can do that at home, and I want it to get fixed professionally. I was there the day after to get my car as they told me, with fixed rims and alignment done. But I saw they covered scratches with marker, and they didn't do alignment as well. I told them I didn't want you to cover scratches with marker, so why did you do it? They said we didn't do scratches to the rims!!!! It's ridiculous. I can't believe. And about the alignment, they said your car is too big, and we can't do alignment for it, and when I asked them to return my money back for alignment, they didn't accept it!!! I really didn't expect these unprofessional manners and unprofessional job from them. I already emailed to headquarter twice but I didn't get any help and they just emailed me back Please know that we've updated your Case...........and have escalated it to our Field Leadership Team for further review and action. Just stay away from them.

I was overdue for an oil change - I am never good with remembering…read more... I was greeted immediately and was directed to pull right in, no wait! The attendant requested my previous oil change sticker to pull up my vehicle information, so efficient. The oil change was quick, they checked all exterior lights and I was on my way in under 15mins. I really appreciate the coupons I receive via email! I was able to get in & out so quick, without getting out of my vehicle!, while spending under $45 for my Expedition EL oil change. I cannot recommend Express Oil Change more.

Wonderful place arrived Saturday while raining they were so kind and offered me Krispy Kreme…read more Just lovely

Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

If I could leave a ZERO, I would. I brought my perfectly maintained vehicle in to have an oil…read morechange. It was the third time visiting them. I normally only use the dealer. They could not remove the oil plug. It was over tightened from the previous service that THEY did. They sent me to another location. The next location told me the previous location over tightened it, and damaged the plug. They finally got it off and sent me on my way, oil leaking all over my driveway. Brought it back. Told they would fix it. They didn't.. they proceeded to make up a bogus problem and estimate for over $3,000- so they could pass the buck after damaging my car. This was done because I threatened small claims. My BMW mechanic checked and said this damage was clearly done at time of oil change and the estimate is BS. I am considering the next step, and suggest that you avoid this horrible company run by incompetent morons. They will smile and make promises just to get you appeased and will never do the right thing. These YELP reviews are very telling of their skills.

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

My vehicle needed transmission & radiator fluid change (no flush, just drain & fill), as it's been…read more75k miles when I bought it new. They accept walk in, as well as appointments. Everything is thoroughly explained. You tell them what you need, they inspect your entire vehicle & give you other things that needed attention, like my rear wiper, which I declined, as I never uses it. Whatever you agreed to, then the work is done. They charge a fair price, even cheaper, like with oil change, than the place I used to go to get my oil change. Randall, Pat, Gage? are great, friendly guys. They keep you updated on your vehicle status. This is my go to shop from now on. Glad I found them.

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kennesaw.

Always ready to help you with your needs. Quick,easy and clean work…read more. They have done my GM diesel in the past and charged only labor if I furnished the oil and filter recommended by manufacturer.

I have a C-5 Corvette and needed to have an drive in,, no lift oil change. Brian Bristow is a…read moremember of the same Corvette club as me and so while it is a drive from my house to Cobb Parkway I went. My car take Mobil 1 synthetic and a lot of places do not use Mobil 1 so in the past it has been a hassle, having to take my own pucks for those places with lifts, hope they get the pucks right and fill with the proper amount of oil. Brian saved the day for me. Bring your own Mobil 1 as he is a Castol dealer, air filter to get the WIX and as a bonus, air filter. It has been a long time since I had to make any of these kinds of arrangements as my late husband did it. Brian made it so easy and smooth for me and also made some suggestions as to some additional care I could do to clean my convertible top and how to get a ceramic coating I could do for the finish. He made recommendations to me and could not have been more helpful. Pricing was great for the labor. Time was quicker than I thought it would be. I know of other Corvette owners that have taken their babies there and are happy. A place that cares about you and your car and not just a getter done place.

I read a couple bad reviews but like to try out a place myself. Most people don't take the time to…read morewrite positive things, only negative. So I am taking the time. I called regarding brakes, and they offered to meet or beat another shop's pricing. They also took me in quickly. When I arrived they were friendly and greeted me with my name and quoted pricing, which was comforting. I didn't have to argue and remember who I'd spoken to. The service took longer than they estimated, but not by much - and certainly not as long as understaffed shops where you must leave your car all day. It was fine waiting because there are a lot of good stores and food places within walking distance. So you're not stuck in a waiting room with a TV. They were very honest, told me another overpriced shop's recommendations weren't all necessary, so they did what was needed plus some, and I still came out paying less than I'd expected. I will definitely go back.

Hassan was amazing, he ran a free diagnosis of the vehicle and didn't find anything, didn't charge…read moreme. As a woman going to the car shop I usually am worried about being ripped off, this was the opposite!