Great quality work and great oil change price! This team is absolutely amazing

awful experience. please go to a reputable car repair shop. I paid 1k to end up in a worse position that I started. I do not trust them.

They try to highball their prices and charge an exuberant price after the agreed upon price was paid and didn't even fix the issue at hand. What a joke, they should be ashamed of themselves. read more

The team was clear and straight forward about everything.Quickly figured out what was wrong and fixed multiple oil leaks and a broken parking brake button. Total price after all repairs was not bad compared to what the dealership probably would've wanted. Would recommend and plan to return for more services in the future. read more

I've been going to Vaughn automotive for about three years, the customer service is excellent. Thank you a thorough job on all of their services and it is always within a timely manner. I would highly recommend them to anyone. read more

This was my first time coming to Vaughn Automotive and I had a great experience. They did solid, thorough work and took the time to clearly explain everything to me, which I really appreciated. I bad lots of work to get done and they helped break it all down. They even provided a loaner car while mine was being worked on, which made things so much easier. Matt and Cody were both great to work with. Professional, honest, and helpful. I would definitely recommend them. read more

Cody and the team at Vaughan provided great service and are now my preferred shop to service my Audi. They were professional, knowledgeable and got my 21 Q7 driving like a new car again. Highly recommend read more

I respect their professionalism, their knowledge, and their prices. I needed my thermostat, alternator and belt replaced on my Mercedes. They even flagged a different issue the dealership did not catch (or failed to mention) in their diagnostic check. They told me the issue had a warranty and is now being fixed by the dealership. I appreciated my communication experience with Cody and Matt. read more

They were professional and did not try to upsell me on additional services. My car was ready as promised with constant updates. I will use them again and recommend them to everyone. read more

Very reliable mechanics. They told me was going on with my car. Kept in communication with me the whole time.

Easy to schedule an appointment, great and safe location. They were amazing at provide a detailed diagnostics of my car in their website. We were able to come up with a custom repair plan for my car. I'm fairly new to the country and finding a trusted mechanic was truly intimidating. I'm really glad I found this shop. read more

Competent, friendly, and honest auto mechanics. They always go above and beyond to keep my BMW & Porsche in tip-top shape. They don't cut corners and do things the right way the first time. Highly recommend these guys! A+++ read more

I have been in need of repair on my bmw front brakes and rotors. I went to several places including the dealership and got quotes. Cody from Vaughan gave me a decent quote. I made my appointment, dropped my car off and they had my car ready in about 2 hrs. I'm a property manager so I always get 3 or 4 quotes, look at reviews, and look for the best customer service. I like honesty and he was very honest with pricing. I'll be returning as long as they continue great service and honest pricing!! Thanks guys!!! read more

I came across Matthew Vaughan's name because I was interested in buying and selling cars and several people in that business had referred him to me because of his professionalism. Fast forward 2 years and after interviewing him by phone I was impressed by his professionalism, and people skills and was ready to use him for my personal cars. A Land Rover, Kia Soul, and a Acura RDX all repaired excellently. Vaughan Automotive has the diagnostic tools and expertise to get your car repaired quickly and efficiently at a reasonable price. read more

I wish I could put more stars!!!!!!!! Outstanding service!!! Extremely trustworthy and hospitable!!!! They work in a timely manner and everyone there is so friendly and warm. I will be returning for ALL needed services in the future. The staff was very knowledgeable about my car's needs and informed me about every detail concerning my service. They answered every question I had. 10/10!!!! I will be recommending Vaughan Automotive to all of my friends and family read more

I cannot say enough about the service Matthew and Brittany provide here. I have had both of my vehicles serviced and maintained here and I will continue to use Vaughan Automotive in the future. Honesty, creditability and outstanding service at a reasonable price!! You cannot go wrong here! read more

Cody is the best ! I needed major help with my Audi and he was the man for it . Very caring and trustworthy . Thank you

This shop is the best. Quality service that you can rely on. Diagnostics that are true and pricing you can't really debate. I mean, you can but you get what you pay for. The fact that all work performed is warranties is a statement on the quality of work and confidence behind it. read more

This was the ABSOLUTE worst car repair experience I've ever endured. My brakes were shot out towards the end of February and I found Vaughn Auto to be a close remedy for my vehicular issues. I quickly had my car towed there without reading these terrible reviews and thought I was in good hands. They do not finance, they do not take payments over the phone or checks. You must be there in person with the full amount in cash to receive your car. Even though many working class Americans like myself do not get off of work before 6 PM. But they close at 5:30 and will not wait a minute passed that! Not only did they overcharge for every repair based on the fact that I'm a WOMAN, but they were also extremely difficult to compromise or negotiate with. They even lied about the fact that they left early just to make sure I wasn't able to get my car when I got there and they could start collecting what they call "holding fees" of $50 a day! If $1700 for a brake job is your kind of FAMILY SERVICE I'd definitely suggest working with these guys! I'm incredibly disappointed with the service I received and I know they won't last much longer in the automotive business. I wish I could give them ZERO stars. read more