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    European Wax Center

    3.7 (25 reviews)
    Open • 8:00 am - 4:00 pm

    Services - European Wax Center

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    Front area.

    This is by far the best location for me. The front desk is always so welcoming and cheerful which make booking appointments simple and easy. I really Love the products here and never feel pressured to buy but I always do. :) (Highly recommend the ingrown wipes) The waxing staff is amazing and effortlessly make me feel comfortable and relaxed. They always listen and make me at ease. Center is clean and bathrooms are as well... which is important to me. Highly recommend THIS location.

    Rachel B.

    Just had my second and last appointment here. Went for a brow wax and three minutes in wax gets dripped on my ear and in my hair. My waxer initially says she'll get it out with oil but then leaves and gets someone else who says they'll have to cut my hair. Manager then comes in and says they can get it out with oil. Second girl (not my original waxer) attempts to do this for the next THIRTY MINUTES. All the while wax is still sitting in my brows. I point out that my brow wax wasn't even finished and she tries to assure me that it was (she wasn't my original waxer, how would she know?!?). I eventually ask her to just take the wax off my brows so I can leave but it's too embedded at this point and she can't get it all out. I eventually just left with wax still stuck in my brows and hair and my brows looking half-done and terrible. Awful experience....spend your money at Citron across the street instead.

    Unprofessional. I'll start with todays call. Manager stated we just spoke Tuesday or Wednesday, we did not. I've been waiting for 'the manager' to call since 10/10. Same date when another appointment was canceled. It's been so many, losing count and generally as you are arriving, the call comes about 5min before arriving on site. Repeat excuses, reception is the problem, wax techs are the problem, new owners, new managers - doesn't matter. It's poor experience and it's expensive. I've had reception check me out while FaceTiming, that shares one's services, phone and payment info- this one was scary since who knows got a good peek at my card in full. I've been taken in during someone else's time slot and didn't have time for all I had booked. Went back the same day to finish, and the cancel/reschedule is the worst. If manager/owner treats staff the way they treat customers understand why they don't show up. Wrapping todays call after the billionth excuse told her, 'I don't care. It's not on me to care why your business can't function.' I wanted the remaining pass money back. She said to call corporate. Will do. Franchises or not the brand is a disaster locally and after seeing the other reviews I'm not alone. Those who go hurt should have contacted the department of health.

    Eyebrow waxing
    Maddie L.

    I decided after almost 2 years of not getting my brows done due to COVID it was finally time. I chose European Wax Center due to their cleanliness. I have gone to other locations in the past and everything was excellent. While I was getting my brows done the wax was warmer than normal but thought nothing of it, just thought it's been a while. When I looked in the mirror my skin surrounding my brows was red but that's normal. On my drive home they started stinging and then once I got home I realized that my skin was burnt. I've never experienced anything like this before and am shocked it happened here when I've had such great experiences at other locations.

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    11 months ago

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    1 month ago

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    I have always had a great experience at this location. Despina is excellent! Highly recommend.

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Liz is a great waxer! She does a great job and the whole staff here is super friendly and accommodating

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Attempted to go for the first time and got my appointment cancelled on me. Won't be attempting again.

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    6 years ago

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    5 years ago

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    4 years ago

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    Ask the Community - European Wax Center

    Review Highlights - European Wax Center

    “I had my first appointment at European wax center with Despina as my technician and I had a wonderful experience.”

    Mentioned in 2 reviews

    Read more highlights

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    ArchAngels - This is an actual client photo and the property of ArchAngels llc.

    ArchAngels

    4.1(26 reviews)
    1.2 mi•DownCity
    •$

    I have been coming to Rehka for almost 2 years now and I wouldn't trade her for anyone else. She is…read moreso good at what she does and always goes above and beyond. Every time I get off the chair I am so happy with my results. She still thinks she has a lot of work to do and that my progress is only 85% out of 100% but to me she's exceeded that and I love my eyebrows again thanks to her.

    I don't normally write reviews, but I felt compelled to because of my experience here. I hate being…read morenegative, and I do believe Rekha knows what she's doing. The eyebrow tint and threading I received were ok (not the best), but I was very disappointed by the customer service here. I arrived on time for my appointment, and there was a client midway through a service. I had to wait 15 minutes, which isn't a huge deal, but there wasn't any acknowledgement of my appointment time or even a "welcome in". When I was told to sit down, Rekha proceeded to take a lot of photos of my face, and though there is a sign on the wall stating that these pictures are for educational purposes, I felt much more like a marketing tool than a valued client. I immediately noticed her using the same, unwashed brush on my face that she had used on her previous client. She talked herself up a lot and made some insensitive comments about how next time I could be "brave" and have my upper lip done. She also interrupted my service about halfway through to take care of a quick walk-in, which, again, wouldn't be a huge deal if she had been more polite about it. The end of the service felt rushed to me, which was probably because there was a long line of people waiting. Rekha had apparently booked two clients for the same appointment slot and also told a few others who had called that she had time for walk-ins. I know that mistakes happen, but she really didn't seem to care much, and it was very chaotic. I had also scheduled an eyelash tinting with her, which she forgot about and said she didn't have time for. At that point, though, I was happy to get out of there. TL;DR: Ok, not great threading and eyebrow tint, terrible customer service and subpar cleanliness.

    Photos
    ArchAngels - You are welcome to visit us at our Fallriver, MA  location or the one in Providence, RI

    You are welcome to visit us at our Fallriver, MA location or the one in Providence, RI

    ArchAngels - The right brow is what they looked like before

    The right brow is what they looked like before

    ArchAngels - Please call for an appointment.

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    Please call for an appointment.

    Studio101

    Studio101

    4.4(83 reviews)
    1.2 mi•DownCity
    •$$

    I have to write about Taylor…read more I'm a hair-vain redhead whose largest regular splurge is my every-four-weeks outing to have my color done. I've been seeing Taylor for over 2 years and she is directly and completely responsible for this addiction. She is also fully to blame for me being stopped regularly by strangers asking about my color. It's a good thing I'm friendly. She introduced me to ballyage and, people, I may never be the same again. She somehow gets my red to stick. This is NOT easy, and I usually walk into the salon looking as glossy auburn as I did when I walked out 4 weeks earlier. I am in love with her. Her personality matches her brilliant skills and if you can get in with her, you are really in for something special. You've been warned.

    They never let you know what you are being billed for or what they plan to do during your visit…read more Last time I checked out the bill felt high but it is what it. Until I thought about it and asked for an itemized breakdown. Turns out I was charged for two haircuts. Also you can book a cut and color but you end up with highlight a glaze and no haircut. They just do whatever they can charge most for in the time they have. Also very hard sell on products and lectured that if you don't buy products at the salon your hair won't last. Also some stylist require you to stay absolutely still for the entire 4 hour visit. The blame issues on bad color cut or timing on of you move in the chair. It expensive with no perks. No changing room no coat check. No water or coffee. Over priced budget service and every single person leaving the salon has the same cut and color.

    Photos
    Studio101
    Studio101
    Studio101 - Brunette to blonde! Thanks Kristen!!

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    Brunette to blonde! Thanks Kristen!!

    European Wax Center - waxing - Updated September 2026

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