Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

It was my first time getting tox, and my experience with PA Alissa was everything!!! She was…read moretransparent and walked me through each treatment option in detail, explaining her recommendations clearly. She made me feel so comfortable--like I could share my hopes and goals without any judgment. I truly felt like I was being well taken care of by an older sister or friend. We decided on dysport and once treatment started there were no issues. I loved my experience and can't wait to come back to see her again!

The staff were very welcoming and knowledgeable …read more Ann and my girl Sophia were great! Can't wait to visit again.

One star after the business manager responded to my HONEST review and said, "we thoroughly checked…read moreour records and can't find any history of treatment for you." They are going to deny seeing me as a patient because they can't handle a customer being unhappy and voicing it. Instead they insinuate I'm lying about going there? I guess their botox is equally as bad as their record keeping because I've attached proof of my treatment. Sanctuarie MD y'all are liars in addition to terrible injectionists. Please stop texting me because I will NEVER return.

I love the service here and the treatments! The staff is excellent. The one and ONLY time I had to…read morewait I was given a free Hydrafacial.

Very frustrated with LaserAway lately. I've had appointments booked months in advance only to have…read morethem canceled the day before, forcing me to wait several more weeks for the next opening. Then, when I do get an appointment, I've had to wait over 30 minutes past my scheduled time because they appear to be overbooking nurses. The treatments themselves have been good, but the scheduling and appointment management have been incredibly disappointing. If you're investing in a treatment package, be prepared for long wait times and potential last-minute cancellations.

I had such a great experience at Physicos Aesthetics and wanted to leave a review because he truly…read moretakes the time to educate his clients, not just perform treatments. He's knowledgeable about skin health and does an amazing job explaining what your skin may or may not need when it comes to lasers and other treatments. I never feel pressured into doing anything unnecessary, which I really appreciate. I've had lip filler done by him multiple times, and the results are always beautiful, natural, and consistent. He has a very skilled and thoughtful approach, and you can tell he genuinely cares about achieving the best outcome for each person. Highly recommend!

Physicos Aesthetics provided me with an amazing experience recently. Daoud saw me immediately, did…read morea thorough consultation, listened exactly to what I wanted, and focused on my needs when dissolving my fillers from another injector. The actual injections were surprisingly manageable, and he gave me great aftercare tips. All around, I highly recommend his service to those who are new to any type of aesthetic treatment. You would be in the right hands!

Just had a wisdom tooth extracted... the office staff and doctor couldn't have been better. Dr…read moreNakamura took care of all my concerns... was very helpful about the procedure. it didn't take long and w no pain... just a little discomfort...as good of an experience as you could get!

my daughter had a phone consultation with Dr Yuko and never once mentioned there was a $267 phone…read morefee. I spoke with the gentleman that answered and explained to him the situation he said "ok I will let the office staff know. 2 years later and I receive an email from collections. No other interaction until collections. This office is a scam. Beware.

I'm so glad I discovered HeathBay from Groupon! I continue to use them. Olivia is so wonderful and…read morealways makes me feel so comfortable. Honestly, I think they have the best prices for laser hair removal!! Awesome team all around

HealthBay has an amazing staff who truly care about their patients. Long story, but I went in for a…read moreconsultation and wanted to try the CoolPeel. I ended up buying a package but after thinking about it and knowing my husband and I are trying to conceive and I wouldn't be able to do the treatments if pregnant, I decided it's not the best time. I called and they let me know they have a strict no refund policy, but they would see what they could do given the circumstances. They called back within a very short period of time and let me know they could make an exception and the $100 towards my consultation would still be good for 3 months if I wanted to do something less invasive. They just gained a customer for life, and I'm so so grateful!

Teresa at the Rancho location handled all my scheduling needs and was very accommodating. She was…read morevery kind and helpful. Thank you Teresa!

I purchased a $4,000 full body laser package from this business, and my experience has been…read moreextremely frustrating and disappointing. I've actually been a loyal customer for years and have even recommended friends and family here, which makes this situation even more upsetting. When I was sold this package, I was clearly told that I would be able to choose which body areas I wanted treated at each appointment. This flexibility was a major reason I agreed to move forward. However, when I recently called to schedule an appointment for a specific area, I was told that I must do full body treatments and cannot select individual areas, which directly contradicts what I was told at the time of purchase. On top of that, I was also told I could use a credit card for payments, but when they attempted to run my card, I was then told I had to use a debit card instead. This was not communicated upfront, and I had specifically clarified this before purchasing. I reached out to the business directly to resolve this. Someone from the facility did call me back and said that upper management would follow up with me, but I never received a call. It has now been over two weeks with no response. I made a good-faith effort to handle this privately, but the lack of follow-through and the inconsistency in what was promised vs. what is being delivered is extremely disappointing--especially for a $4,000 service. At this point, I feel that the package was misrepresented during the sales process, and the lack of communication from management only adds to the frustration.

I don't know if Dr Zaka had a bad day when I saw her, but she had poor bedside manner during our…read moreconsultation. This was disappointing after having driven an hour to her office. She was cold, snappy, and a bit rude at times when I asked questions. For example, we were discussing Botox and she asked me to raise my eyebrows. I was struggling to do so on command, which happens. Instead of guiding me, she said right off the bat in an agitated tone "I don't know why you're not raising them. Maybe you're shy." This is not how you talk to patients, especially when they are already putting themselves in a vulnerable setting like a medical aesthetics office. This was just one of several things that rubbed me the wrong way. It's a shame, because I heard good things about her work. I may have been interested in working with her, if it were not for her off-putting nature during our consult. Instead, it was an immediate no for me after I left her office. Giving two stars because she at least gave some helpful info about potential treatments and pricing. But her bedside manner needs work.

I want to give another update on this review. I am currently doing an ongoing treatment that has…read morebeen for almost a year. The treatment is working, but it takes a lot of time and investment because it's probably one of the hardest and longest treatment for males if you want it to be permanent (and that's my goal). However, Dr. Zaka has been extremely patient with me. Whenever I visit, she always takes the time to answer my concerns. She even responds to my questions during off hours or weekends when i text her. I also want to call out that her treatments are super efficient as of today. I have been able to get into her clinic, get my treatment done, and then walk out of her clinic within 15 minutes in most of my sessions with her ever since I started this journey. This is extremely important to me as I usually have many meetings and development work lined up during the weekdays at my work. I really appreciate Dr. Zaka's efficiency and respect for the time of her patients.