Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This place has gone downhill in terms of customer service. The excuses are typically understaffed…read moreor too much business. They were so good about getting me quotes and multiple policies a few years ago when I switched to them. Now they it's a crap shoot when they get back to you and you typically have to follow up multiple times to get a response from an agent. If you would like a same day quote, this is not the place for you.

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

I have spent months struggling with health insurance, red tape, and clerical errors that weren't…read moremine but left me without insurance. I was at my wit's end recently after being told that I had missed open enrollment (despite having applied before the deadline), and that I couldn't get an exception made. I have medications that I had to stop cold turkey months ago and have been without, and have been dealing with health issues I couldn't really afford to get care for because I was told I had to wait until November for open enrollment to start again. I posted on Facebook asking friends for advice, assuming it was pointless. But then one of them said I should look into a broker - an option I had no idea was available, nor that it was free. I looked through a list of brokers and found Gary Franke and his team; they sounded good, so I requested help from them. And thank god I did, because I tell you what - after months of metaphorically pulling my hair out over how stressful the runaround of insurance was, especially when I don't have much knowledge on the subject - Gary Franke and Heffernan Insurance Brokers had me squared away in a few emails and a single phone call. I couldn't believe how simple the process was. Gary got my information - how much I make a year, what exactly I'm looking for / need help with - and narrowed the insurance plans down to two that he said would be the most affordable and the most helpful for me based on my needs. Then all I had to do was choose from the two, let him know, and he got me enrolled and activated. No fuss, no stress. He was friendly, empathetic, understanding, and answered all of my questions thoroughly and without judgement - even the ones I personally thought were probably dumb questions. He was even willing to discuss my options with a family member that has been trying to help me with the process of getting on insurance, if she had any other questions she wanted to ask him. Even after I was on an active plan, Gary and his team have encouraged me to come to them if I have any further questions, and made sure I know they're available for any other advice I may need in the future. In conclusion, I literally cannot recommend Gary Franke and his team enough. They got done in less than a week - and only took as long as that because I had to make my choice on the plans and slept on it - what I was on the verge of a breakdown trying to do on my own for months. If any of the many people I had spoken to on the myriad of phone calls with WA Healthplan Finder, or any of the insurance companies, had just once suggested a broker, I could have escaped so much stress. If you're on the fence about a broker - do it. It's so worth it, and you can't go wrong with Heffernan Insurance Brokers, and Gary Franke and his team. They are extremely knowledgeable about all this stuff, and genuinely want to help you with what you need and where you're at. There's a reason they have so many 5-star reviews here; and I promise that those reviews are telling the truth, because I know mine is. Reach out to them. I promise you won't regret it.

Buyer beware, Gary is unethical. Back in 2017, I moved to Bellevue Wa. and was in need of health…read moreinsurance. New to the game I was unaware broker's fees are paid by the health insurance companies. Tamara, who works with Gary, was the agent of record and did a good. However, months after I get a call from Gary stating, "Tamara forgot to bill you." Not knowing, I gave him my credit card info and was billed $75... Pretty slimy for a whopping $75. I would have sued if still live nearby.

I'd say maybe watch your back? Behind the five-star façade seem to be folks who talk trash about…read moreclients, and an owner who seems ok with it. I will spare you all of the bizarre details except that I was a 25-year SF client who'd just switched to this agent when an employee accidentally sent me an in-house email she'd written about me to someone else. It was incoherent, full of profanity and impatience about me for reasons that are still totally mysterious. It seemed to be putting her out that I wanted to buy a policy? Lots of weirdness ensued until I finally got a message from Karrie Dubose, and her response was terse and cold, no apology, then totally ignored my question about the policy itself. Honestly I'm still mystified! I found another SF agent and he's been awesome.

Karrie and her team are the best. They go above and beyond for their customers. Great serviceread more

I really was reakkyt impressed that Mai persevered to get the quote to me when the email did not…read moreShe has very interesting options that may also save many with unfamiliar companies. I abided by the decision for the client, but recommend her nonetheless.

From the owner: Evergreen New Life Agency is more than just an average Insurance Agency. We want to take the burden…read morefirmly off our clients’ shoulders by providing the best coverages available that we can offer. We believes that listening and to truly understand our clients' needs is the best way to protect them in a long run. Honesty and transparencies are our mottos. As a one-stop Insurance Agency with years of experience managing a wide-range of risk and exposures, we have the skills to ensure our clients receive exceptional coverage. To keep your loved ones safe and to protect your assets, contact us to find out how we can help. Our team of experts is waiting to hear from you.

Thanks to Ken, finding the right insurance coverage was quick, easy, and straightforward.read more

Ken is knowledgeable, helpful, curious, good natured, and patient: the perfect combination for…read morehelping someone like me who is easily overwhelmed when navigating health insurance choices in the marketplace. I highly recommend Ken. I mean, I was almost laid off roughly nine times over the past year, only to have a contract extension offered at the last minute every time. Ken was repeatedly (and I emphasize "repeatedly") there for me to compare plans and select insurance for me and my family, including the "final" time. I think Ken and I set a record for this stuff. Thanks Ken!

It would be impossible for me to be more positive about my experience with Magnolia Insurance…read more After years of half-hearted representation I found Brydie Anderson and she has impressed me over and over again with her diligence, professionalism, and wonderful advice. I really feel that she is my advocate in the confusing world of insurance. Brava!!

I have had positive experiences with this group after changing to them 5 years ago. When I was…read morerear ended by an uninsured motorist my SAFECO agent wanted me to pay for it. After frustrating calls and e-mails with her, I called my agent at Magnolia and they were willing to help intervene so they covered this accident and did not make me pay a high deductible. I have car, home, umbrella, earthquake and sewer coverage with them. Customer service is the best.

Thank you Kris for you incredible help year after year. I always have the best service from all in…read morethe office when needing info or having a question. I have been in the car business 23 plus years and have done business with many companies. Mt rate has gone down the last two years as my agent is always looking at rates for me as I have my 22 year old daughter on my policy. Thank you again!!! Jackie Walton

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

"Update" So it's been a whole month since the hit and run…read moreaccident and I have talked to no one more that ten mins. I have discovered Copart tried to pick up my car and I haven't received any numbers yet, nor a call. Just an email from an unknown sender from the firm asking for me to sign papers for power of attorney to release my control of the car and let them decide what they are goi g to treat my case and pay me off. This is crazy so I decided to still make these payments and find something to represent me with this developing problem. Anything any leads are welcome to reach out to me. Have a great day.

Horrible scammers. Can't honer quotes and refused to remove a vehicle from my policy and charged me…read morefor an entire month that I didn't have it. I had called them to remove it immediately after selling it. RUN AWAY FROM THESE PEOPLE

We are so glad we came across CEG for our life insurance needs. Daniel Adams communicated extremely…read morewell, provided us with updates in a timely manner. We couldn't be happier with the service we received. Looking forward to many more businesses in the near future with this company.

From the owner: With numerous life insurance providers and products, not to mention the paperwork, the process of…read moreobtaining a life insurance policy can be both confusing and a great hassle. You could spend weeks comparing different companies and agents, and equally as long going through the application steps...or you can let CEG Life Insurance Services simplify the process for you. CEG Life offers independent life and disability insurance services for more insurance companies than you will likely find from any other agent or online agency, all available to you right on our website. Run instant price quotes, compare companies, apply online, and get the best policy, with the lowest price, from the best company for your specific application--all at your convenience. That's life insurance made easy!