I understand that her bedside manner is not the best, but nothing could have prepared me for this. I had several concerns, including really painful cramps and wanted to know if there was something more serious going on- when I told her this, she told me I "should know my cycle by now" and asked me why I "couldn't just take painkillers." The whole encounter lasted maybe 10 minutes, where she frequently interrupted me and didn't seem to take me seriously. Most of her front desk staff were rude which I expected from previous reviews. Surprisingly, one of the nurses was actually pretty nice and explained some things this doctor refused to. This happened several months ago and I understand that Covid has been especially hard on healthcare workers and there could have been other factors that contributed to her acting this way. Either way I am never coming back :/ read more

I should have left a review long time ago but somehow I didn't. Things maybe different now but to date I am still mad at the way Dr Chu behaved during my labor eleven years ago, when I had my first baby. That day she was late for about 20 minutes after I was fully dilated. When she finally showed up she didn't even say hi to me or my families. During the delivery, she chitchatted with a nurse when I was waiting for my next push, until that nurse reminded her that they should "go back to" the push. She must have received the message from my facial expression. I was just so shocked and disappointed at her work ethic. Needly to say I never went back to her. Hope no one has to go through what I went through. read more

Dr. Chu is excellent but her front desk staff is incredibly difficult to work with. I can never get through on the phone to make an appointment, get a refill, anything. The office is closed between 12-2 pm every day, but it seems to be closed all the time! If the office is closed, you can't leave a voicemail so you need to try again another time. I've called at all times of day and the office answering system says it's closed. It's a frustrating process, especially when it comes to your health! read more

Great Doctor if you are looking for someone thorough, detailed and direct. She is very professional and is not going to beat around the bush with you. She took great care of us throughout this first pregnancy and performed a seamless C section delivery. She is an experienced doctor and a skilled surgeon. My husband and i couldn't be happier. Thank you and your team! read more

Dr Chu has lost the meaning of being a doctor! She sent my daughter sick because she couldn't fax her insurance cards! We pay a lot of money to have proper insurance and she couldn't see her without a fax copy SO WRONG! Dr Chu I am so discussed by doctors like you! Not to mention your rude staff. Will NEVER go see you and hope you retire soon!!!we need kind doctors who CARE. read more

Super nice and excellent doctor! Dr. Chi is the best gynecologist. I love her so much.

Dr Chu was amazing, I was lucky enough to see her at Hoag hospital and so thankful for how thorough she was with everything for me. She took the time to ask questions in details, examined me carefully and allowed me to ask her questions. read more

I love Dr Chu as a gynecologist because of her tiny, experienced hands. The ladies know how important this can be. But I am really impressed with her OB skills. I just had my little hamkey at Hoag over the past weekend and wanted to go all natural. Dr Chu was willing to work with me on that and didn't push for an induction sooner than I was comfortable with, and thus I was given the birth I wanted. Furthermore, when push came to OMG PUSH, those tiny experienced hands helped keep me from tearing, so I managed to leave the hospital with my precious bundle in just 24 hours and without even taking a single Tylenol let alone being drugged to the rafters like a lot of moms pushed into interventions, whether necessary or unnecessary. The office is usually relatively busy, and sometimes there is a short delay, but I don't mind because I know the level of care. Dr Chu is professional and brisk, no nonsense, which I strongly like--don't try to bullshit me or fart fake sunshine. Good at answering questions, and very respectful of your boundaries given the particular vulnerabilities of her chosen field. Best OB/GYN I've ever had in my life, and so glad I had her for my little hamkey's debut. read more

I "auditioned" several ob/gyns before choosing someone to deliver my second child, and also checked their lawsuit background. Dr. Chu was by far the most impressive of all of them. Dr. Chu has been my doctor for four years and through the birth of my two youger children, and I have recommended her to my friends and family. As an OB, I love that she delivers all of her patients unless she is on a vacation, which is rare. You get to see her every single time and have the comfort of knowing that the person who shows up at the delivery room will be the one who has knowledge of your pregnancy history and your birth plan, not someone using crib sheets off your chart. I have never had a doubt that my baby's health (and mine) were her top priorities. She won't push you to a c-section as some doctors will try to. I actually once overheard her discouraging a patient who wanted an elective c-section, explaining that it is major surgery and not a decision to be made lightly, and explaining the benefits of a vaginal delivery. I respect that she wanted the patient to be informed before making her decision. That's a hallmark of a good, caring doctor. As a GYN, she is also excellent. She orders tests as necessary, thoroughly explains questions and issues and has eased my mind when I've had concerns. Was she holding my hand? No, but I could tell that she cared I was worried. Overall, you will never have to wait to hear back from her. She always calls me with my test results. She has answered my endless questions, never chided me for my concerns, kindly harassed me when not gaining enough weight or getting the procedures I needed done performed quickly enough. When I've left messages, I receive prompt return calls. I rarely had to wait long in the office (I've been there many, many times between my pregnancies and other issues). The staff is smart and helpful, and they are always quick to fax or mail any forms you need from them. Without fail. I wouldn't trust anyone else. If you want someone to hold your hand, get a boyfriend. If you want a capable, intelligent, thorough, straight-shooting doctor that respects your opinion and wishes, and will provide you with the delivery you want to the extent it is possible, while never endangering your life or the life of your child. Dr. Chu is exactly that. Don't get me wrong. She is a very nice, funny lady with a wicked dry sense of humor. She's certainly not mean. She's incredibly professional and no-nonsense and I absolutely respect that. *Edited to add: To the reviewer that complained that Dr. Chu asked whether her insurance was HMO or PPO before giving her a blood test, she did that because they can draw blood in house for PPO, but HMO patients have to go to the lab contracted with their insurance. read more

This is my second baby with Doctor Chu. If you are looking for a BFF she is not the doctor for you. She doesn't necessarily make small talk and ask you about your emotions. Luckily I have girlfriends for that..... She is, however, extremely professional, confident and calm. Not only does she have years and years of experience, she has tiny hands (which you will be thankful for during your cervical exams and delivery). I would recommended Doctor Chu to anyone who wants a "get the job done and get it done right" doctor. read more

Professional and no nonsense doctor Chu. Will tell you as it is. I love my doctor Kathleen Laughlin who has been my doctor for over 20 years and she referred me to Dr. Chu many years ago. Highly recommended. However, this telephone number is not updated? It kept saying Mortgage Services?? Waiting to hear back from Dr, Chu after last check up. Please call. E. SooJones read more

Her staff may not be all that great but dr. Chu is a wonderful doctor. I've been seeing her since I was 14 years old (28 now) so I have gotten to know her personality. I can honestly ask her anything even if it's absurd and her responses usually make me laugh. Nonetheless, she is very informative and caring. She delivered by 1st baby in 2015. She was so great during the entire delivery. I did not tear which I can't even understand because my son's head was very large! She's not an overly sensitive or emotional doctor but she gets to the point and she really knows her stuff! If you leave her a message expect a call back and most often from her which I love. I'm so sad that I moved and can't see her anymore but she is one amazing, professional & caring doctor!!! read more

I saw Dr. Chu my entire pregnancy. My son came out with the umbilical chord around his neck. She did not panic and knew exactly what to do. My husband (an ER nurse) saw everything and was very impressed with her demeanor and skill as this could have gone really bad. We live about an hour and a half away and will definitely go to Dr. Chu again for our next child. read more

She's not the "holding hands" and nurturing type. If you want a hug from an OB, you really should look elsewhere. Dr. Chu usually asks questions quickly, but she gets things done because she knows what she's doing.I'm fine with that, and I still go see her. The wait isn't really bad at all, usually about 10-15 mins. The staffers can be curt, but if you can overlook that this isn't a bad choice. read more

Dr. Chu is a great doctor. I unfortunately am on MediCal now so I can't see her any more. But she was my first OBYGN and I saw her for many years. She is patient, kind and attentive! She always answered any questions I had. I will truly miss her as my doctor. read more

I don't write reviews but some of the reviews here seem unfair so I decided to open a Yelp account. First of all, doctors cannot respond to Yelp reviews. It's against the rules for them, so Yelp is a little unfair in that respect. We have had three girls with Dr. Chu. Yes, she is a bit gruff and her bedside manner isn't happy and chirpy. She is no nonsense. If you don't like that, find another OB. However, she knows her stuff. She gets the job done. She delivers results. If you value a direct OB who won't BS you and will get the job done, Dr. Chu is great. If you want someone you can have a friendly chat with while you're in the middle of giving birth, Dr. Chu is probably not for you. If we have a fourth, we would use Dr. Chu again. read more

I don't usually like giving bad reviews on Yelp, but I honestly don't think I can give anything higher than one star. First of all, parking costs $1 per 30 minutes. I know this isn't her fault, but this was kind of annoying, especially since I didn't know which building to go into. I went into the wrong one, even when I asked the lady at the front desk where the suite # was. She led me to the wrong direction. My time ended up being 1 hour and 6 minutes, and they charged me $3. I asked the lady in charge of the parking, and she was like, it says $3, can't you see? Yes, I can read, thank you very much. When I finally found the office, I went in and filled out some forms. The lades at the front desk were okay. Didn't feel like they particularly cared about the patients, but were just there to do their jobs. I waited a while, probably thirty minutes ($1, mind you), until finally I got called in. The lady who called me in weighed me really quickly, and then just asked me how tall I was, without actually measuring for herself. I thought that was a bit strange. Then, the doctor came in. I was pretty detailed in my forms; I wrote down all of my symptoms and concerns I had. The doctor didn't seem to pay attention to any of it, and just asked me why I was there. I told her some of the concerns I had, and she quickly told me that it was normal for people my age. She also said that I was underweight for my height, even though, as far as I checked, my BMI is in the normal range. She also attributed some of my symptoms to the fact that I was too thin. I also had another concern, and she merely said it was because of stress. She told me to do some Yoga or something. After all of that, she asked me how she could help me. Um...I pretty much just asked you a bunch of questions and concerns, maybe you want to check up on me? Nope. Didn't seem like it. It definitely seemed like she wanted me to get out of there so she could move on with her day. Didn't seem like she was really concerned about my health at all. Perhaps all of my symptoms are "normal," but they did concern me. Some words of comfort or some form of check up would have been nice. I did drive to Newport all the way to her office for a reason. I had to ask her myself for a blood test to check for any possible conditions. All she asked is if I had PPO or HMO (is that seriously the first thing you ask someone?). Then she gave me a blood test. Now, I haven't had a blood test since about 10 years or so, so I had no idea what was supposed to happen. The next day, when I was out with my friend, I see a huge purple bruise with blueish blotch next to it. My friend just got her blood test too, and it was a small prick with no bruising at all. When I showed my parents, they freaked. I mean honestly, for a doctor, all I really want is someone who actually seems thoughtful of my concerns, instead of someone whom I feel just wants me out of her office. read more

Professional. Trustworthy. Dedicated.

I am sorry to say, I did not have a great experience with Dr. Chu's office. Long waits, short appointments and an unfriendly staff. In my experience, they would answer questions, but not inform about options UNLESS you asked. I don't know if that's because they are busy/rushed or just think people don't care to know. I had a much better experience with the new practioner I switched to. She may be a better fit for someone who can blaze past the crabby office staff and knows all the options/plan already. But when you are going to the hospital that has one of the highest c-section rates in the country, it pays to ask some questions if that is something you are hoping to avoid. On the plus side, it's a small practice so you may have actually met the person that delivers the baby if you give birth outside of business hours. read more

Extremely long waits for your appointment. The front staff are rude and ghetto - they never made me feel welcome and I had to constantly follow up with them rather then the other way around. It is a shame that the front office reflects badly on the doctor, because she is rather good. Appointments are to the point and Dr. Chu is basically no-nonsense. Sometimes I felt like I couldn't ask any questions because her bedside manner is curt. I do have the confidence that she is good at what she does. I could see passed the personality since we do depend on her to deliver a healthy baby, not be my best friend! I hope she replaces her front staff though as I always dreaded going. It was as if I was bothering them by showing up to my appointment or something!! read more

I have been seeing Dr. Chu for a month now I had to transfer to her late in my pregnancy because my husband and I moved to the area. I like her better than my last doctor she takes the time to answer and ask questions where as my last doctor although nice always seemed to be in a rush. I was nervous about her staff since other reviewers said they were so rude but I have not had that experience. They are chatty with one another but I have no issue interrupting them and they have not been rude to me when I do interrupt and ask questions. Overall my experience so far has been a good one and I would recommend Dr. Chu. read more

The girls have been doing rthis right next to my house so we are just we walking home now and then I haven't seen anything ra lot going on and then we can just come eat lunch or lunch with us tomorrow night and we will be going home and going back really quick right after I pick you remember read more

I've been seeing Dr. Chu for the past 14 years & I love her. I agree with what many other reviewers say about her being very "to the point" and no nonsense. She tells it like it is, always answers my questions without sugarcoating it, and I feel as if I can trust her to give me the facts & not beat around the bush when I ask questions. She delivered my first baby in January 2013 & everything went very smoothly. I didn't feel like I needed a doctor who was super emotional & sympathetic. I'm more interested in someone with extensive experience & knowledge, and that is exactly what Dr. Chu is. Years ago, I remember the staff at the front desk being rude on several occasions, but I have not experienced that in a really long time, so maybe she hired new people. read more

I have been going to Dr. Chu for over 10 years and she delivered both of my sons. I would never go anywhere else. Anytime I call the office and leave a message for her, she always returns my calls within 24 hours. The nurses and office staff are also courteous and very helpful. read more

Dr chu is of the old school type - when i was(still am) in her care I feel like she watches out for the best for her patients to have the best possible delivery scenario. I had to do hospital bed rest for two weeks and it was not the best time in my life but dr chu reminded me everyday that this is only a short period in time of my life and to do this little time for the health of my daughter is so worth it. Dr Chu may be blunt sometimes- SO IF YOU WANT YOUR MOTHER TYPE to be your OB then don't come to her, but if you want to have a healthy delivery (she always pushes for natural birth- i don't mean without epidural- i mean without c section) and a Dr that does not sugarcoat the facts COME to her- shes experienced and excellent at what she does. I also had a test come back with odd results- the nurse called first and explained to me the results and that Dr Chu would call me back when she got back in (and she did) read more

What some may not love about her I did. I felt that she was confident and direct. I did not feel she was cold at all. I have only great things to say about her as my OB. She was a huge supporter or a natural birth and up until then end she was positive that we could move my baby from breech position. Dr. Chu and the head of Pathology teamed up and preformed an external rotation on myself and son to try to get him to turn to the head down position so that I could have the birth I wanted. I had only planned for natural. They gave it their best shot but unfortunately he was too big and too settled to move. I ended up having a c section and she was very kind and wonderful. Just because a doctor doesn't hold your hand and try to be your best friend doesn't mean she doesn't have your best interest. She is a great. Anyone that says she wasn't is expecting a friend not a doctor. read more

Dr. Chu has helped to deliver 4 of my children without any complications or issues. She will be there for your delivery unless she is on vacation, but she will tell you well ahead of time. I like the fact that she delivered my babies (not some random on-call MD). She follows your birthing plan strictly and she is an advocate of natural birth and non-episotomy. I agree with the others as fars as personality, she is honest and no-nonsense. I love Dr. Chu as you get to know her..she is very caring and makes decisions based on the best interest of you and your baby. I have full trust in her skill and abilities. read more

Like previous reviewers, Dr Chu does not do small chit chat. She is straight and to the point. Her surgical skills are amazing. She removed my cyst via laparoscopic and my 3 incisions were small and healed so well that you don't even see any scarring! I would highly recommend Dr Chu. read more

My wife had the first C-section in 2007 and everything is good. We moved to this area in 2012 and Dr Chu gave her the second one. After the surgery, she always complain about the pain in the belly .Now she is diagnosed with the endometriosis. Endometriosis is a side-effect of C-section, but the risk can be highly reduced if the doctor rinsed the cut/wound on uterus very clean, which will prevent the cells of endometrium from spreading to other tissue in the body. She may need a second surgery to remove the whole uterus,and she is only 38. read more

Dr. Chu is the best doctor. I have been seeing her for 11 years. My two pregnancy was highly complicated and Dr. Chu successfully took care of me. She is very professional, highly skilled and knows how to handle complicated situations. I had an ectopic pregnancy and pretty much almost died. I was bleeding 2 days internally and Dr. Chu immediately took action on my surgery. She saved my life! Dr. Chu exceeded my expectations. I've been blessed to have found a great doctor. read more

It is our first baby with Dr.Chu. Dr.Chu is extremely professional, confident and supportive. Her team as well. She gave best advises and care that I and my wife never doubt. It was a hard pregnancy for my wife. She is small and she was diagnosed with gestational diabetes and was admitted in Hoag hospital for a month for short cervix. I am so glad Dr.Chu is with her through this whole pregnancy. Giving support and best care. When in Antepartum stay, she came to our room very often to check my wife and keep us updated, sometimes even early in the morning after overnight work at hospital. She set up milestones for us at the stay which really helped us to calm and make progress. At the delivery time, I confirmed twice with nurse if DR.Chu will be here because she truly is the Dr we trust. She came in very energetically after previous deliveries at late night. Her skill and calm made everything go in right direction. We ended up with a high 8 lb boy with natural birth. I appreciate everything she had done during this entire pregnancy. I WOULD HIGHLY RECOMMEND DR.CHU! DR.CHU is the best OB your fantastic pregnancy can start with.We will definitely come back to her for our second baby in the future!! read more

I hate to write a negative feedback here, my wife asked me not to do so but I believe I need to share and reveal our horrible experience with Evangeline Chu, because I believe every mother and every family wants to secure a responsible Obstetrics and gynecology doctor. Also I wished there is an option less than one star. Our bad experience with Dr. Chu was about half year ago in June 2016, when my second boy was born in Hoag hospital newport beach. In the morning about 9am-9:20am, My wife called Dr. Chu when she came back from a neighborhood supermarket, and told Dr Chu that she probably had a broken water but not sure because she still feels well. I sent my wife to Hoag hospital newport beach immediately after hanging off the phone by following Dr Chu's suggestion. At about 10am, We arrived at Hoag and the nurses checked us in every quickly and soon after confirmed that my wife had water broken. The nursed told us they called Dr Chu and Dr Chu knew the situation. We waited quietly and excitedly for the new baby coming out. At about 12pm, my wife told us that pain was getting more perceptive, we requested the nurse to call Dr Chu and they called and said Dr acknowledged it, but we have to wait. OK, we understood and wait. At about 2PM, pain got more serious and the nurses believed my wife would delivery the baby in about 1-2 hours. They called Dr. Chu again and they said that Dr Chu will come very "soon". I expected it would be soon because Dr Chu's office is right across the street. At about 2:50pm-3pm, one of the nurses thought the baby had a breech, but she was not sure so she called a doctor immediately and the doctor confirmed the baby had a breech. And the doctor ordered a c-section in the last minute!!! When my wife had been painful for 3 hour waiting for a normal delivery!!! Here I would like to specifically state that, after they confirmed my wife had a water broken, I asked the nurses to double confirm and communicate with Dr Chu to make sure that the baby's head is down because I remembered one week ago Dr Chu mentioned that the baby's head was still high though she also said that the baby could now come out any time. The nurse asked us if our first baby was a normal delivery or c-section and we answered the first child was normal delivery, then she said it should be "OK" this time too and added that she even touched the baby's hair, I insisted that she should talk to Dr. Chu and she promised to do so. At about 3pm-3:05pm, my wife was transferred to anesthesia room/operation room but I was blocked out side of the room. I kept asking them where is Dr Chu and was informed again and again the Doctor was on her way...... At about 3:35-3:40pm, I as allowed into the c-section operation room and I was given some instructions to follow. I asked where is Dr Chu? Again I was told Dr. Chu was on her way but they could't wait for her, so another doctor, who ordered the c-section, would conduct the operation and delivery the baby immediately. I understood that wasn't something that I could choose at that time and I trusted that was the best solution at that time. Thanks to god, the baby was born clean and safe at 3:48pm! Then Dr. Chu arrived and helped the other doctor stitching the cut. I said to her thanks for coming.... What else I could say?? Three days later, in the morning of discharge, Dr Chu supposed to come and remove the stables from my wife's cut and had a final check, but she sent another doctor to complete the job. During my wife's entire stay in the hospital, Dr. Chu came but only once. What's the hell with Dr. Chu? is this responsible? is this acceptable? is this an Obstetrics and gynecology should do. I am wondering if she violated any regulation codes or even the law. Now the baby is 6 months old and healthy, but we have never received any explaining in any manner from Dr Chu or her office, or from Hoag Hospital. I also completed the survey from Hoag hospital with those information. In the same time, I believed that Hoag's nurses did not take full responsibility with my wife case. At this moment, I am not sure if I should file a complaint but at least I should reveal our entire procedure delivering a baby with Dr. Chu. Kevin 12/20/2016 read more

I really liked going to Dr. Chu but her staff is the worst ever. I changed doctors because of her staff and it was not an easy decision to do that, but not willing to put up with really bad behavior. read more

Ive been seeing Dr Chu for a few years now and feel she provides good information and cares. However her receptionists/front staff and nurses are un professional and often come off rude. Im not sure if they dislike their jobs or what their issues are but they often seem like theyre having a rough day. read more

The Dr. is great, however the front office staff is horrible, they were not only rude it took 2 days for them to figure out to send my prescription to the right place, and when i had to call 3 times to remind them to send in the prescription , i got an attitude on top of it. If they cant even fill a prescription this wont work for me, you? read more

I have been seeing Dr. Chu for over 6 years. She is professional and took her time to talk to you and understand your concerns. She is detailed in physical check up. She always answered my question and no small talk. At the beginning you thought she is cold but actually once you know her, she is a warm and caring doctor. I would recommend Dr. Chu to be your OBGYN doctor. read more

I love Dr.Chu! I don't know what the rest of the reviewers are talking about but her staff is so friendly and helpful. I have been going to her for many years and will keep going back because she is professional and basically knows her stuff. Every time I call her staff is so nice and gets back to me that same day if the doctor is in the office that day. I totally recommend her! read more

I had my first womans physical with Dr Evanagline Chu a few weeks ago and can only say good things about her! she explained everything and was very kind and listened to me! she called her self with my test results...she said and did what she said she would do!! happy patient and very pleased! read more